Had service tech out today very knowledgeable
Great customer service ... See More
Had a great experience with Gold Shield. Arrived on time electric work was promptly fixed. Prices were very fair and everyone i dealt with was friendly and knowledgeable. Would use again for sure. ... See More
I thought Gold Sheild Services were great. They answered their call quickly, came out with a fair estimate, and did everything they said they would. It was a job well done !... See More
Great service. Damian was very professional and helpful, reason why I will leave 5 starts and I highly recommend their services.The office personnel was very communicative. Great price for such good service. Thank you guys, keep up the good work!! My name is Luiz and I leave in the Carol Stream area.
I just want to say the people who work for this company have all been so nice, courteous, and pleasant to work with. Even the administrative staff. We had them come out to fix our regular water heater and tankless water heater. For the regular water heater, they initially thought it was just the pilot light that went out but it turned out to be a piece that was broken. Rob came out twice, the second one free except the price of the piece, and made sure that it was fixed. The tankless water heater had to be replaced and they came out and spent all day replacing it. But after a few days it was still not heating the room, I called the company and they sent someone out right away to look at it, at no cost. They discovered the pipes were clogged, he unclogged some pipes and did other work that was not related to the unit itself and now I hope it is all fixed. He was really nice! Overall a very pleasant experience. As with anything, people don't always get the right answer on the first try. I was really impressed with how they saw the problem to the end and took responsibility for it.
We had never used Gold Shield before and I went with the reviews I read online. They lived up to the 5 Star reviews. Knowledgable, efficient, straightforward, clean and reasonable. Damian and his partner were great. They put a light fixture in our kitchen that was not easy to do. We have 12 ft. ceilings and and the new fixture had 6 delicate glass pendants. I originally was just going to get an estimate but my gut told me to go with these guys. I'm glad I did. Of course when my wife came home who is always overly critical, she gasped when she saw the fixture and said perfectly hung and beautiful. A Home Run! Gold Shield will be our go-to from now on, including any HVAC services we need.
As always Gold Shield did an amazing job. At a time when the weather was historically cold they were able to make their way to my house and get my heat going by replacing a bad igniter.
This is my second review and I couldn’t be more happy with Rob and his team at Gold Shield Servcies (formerly ANC). During the polar vortex, where temperature reached record lows, our heater exhibited some issues and shut down. This happened around 7:30PM Wednesday night. I called and Rob and his team responded immediately. Rob came out the next morning at 7AM and jumped right in. He reviewed and solved the issue within 30 minutes. What was even more appreciated is that he could have said any number of reasons for the failure but he was honest and direct and explained that it was a minor issue. Finding good people/technicians is not easy but to have them do the best for you every time is even more appreciated. Sincerely, D
Damien did a great job. Upgraded the electrical box for my condo from fuses to circuit breakers. Got the Village permits and was here for the final inspection. Very fair pricing and I was so pleased that I've already got Damien coming back to fix my hall light that I've hated for years! Highly recommend ANC!!!
Damien was my electrician today and he did a fantastic job answered my questions when I ask very respectful and took the time to make sure that the lights worked before he left I think thank you very much it's not often you find a company that does work
On time. Fix problem quickly. Very fair price.
ANC was quick to respond and provided a quote on the spot. They also explained the issue and all the options we had to fix our air conditioner. Their quote was much more reasonable then that of 4 seasons which we had used in the past.
They did a great job improving the performance of our aging AC system. Great price and service. I highly recommend them.
They are so responsive, both on the phone when you make reservations or on site if you have questions. It's a quality company
I needed a radiator removed and saved for later they came out drained the system and got everything taken care of. They where nice, clean, and efficient
They were great! Quick response and well done job! Highly recommend!
My furnace was acting up one night so I called to make an appointment for the next morning. They were so concerned that they suggested to come that same night. Since it wasn’t an emergency I told them that coming out the same night was unnecessary. The following morning they arrived on time and were able to resolve my issue the same day of service. Robert, who was the repairman, was extremely nice and personable. I highly recommend this company and will definitely call upon them for future needs.
The guys did and exultant job at replacing my furnace and cleaning the duct work in my home. They were clean a professional. put down tarps and wore booties keeping my floors clean, explained what they were doing and the young man Robby an cliff were very helpful. when the guys showed up I was impressed by how fast they got the furnace in witch was nice do to I HAVE MY GRANDMOTHER who is in her 80's staying with me and i didn't want her to get sick. thank you for your fast response in my time of need.
Honest, accurate and very reasonable! Art is very professional and he really understands the boiler system and very knowledgeable about furnace systems. September and October are the recommended months to have yearly maintenance performed on your heating system.
Art was as friendly and professional as could be. We asked for a quote for repairing our old AC unit, and after a thorough inspection Art let us know that... more
I just bought a Nissan leaf and needed a 220 outlet and installation of a charging station in my garage. I ended up hiring these guys through amazon.... more
They were very friendly and did a great job. The light replacement was a smooth process and at no point did have me concerned. In fact there was a small... more