FRST team was and absolute savior to us both mentally and emotionally. FRST team Was very courteous and I would not have expected this in this kind of situation. They were very kind thoughtful and reassuring, easy to contact. Trinidad was so thoughtful to take the time and have the patience to bring out each clothing item to me so I could easily sort through to separate out our order for 48 hours. Very kind to deliver items to hotel. First team should be the only company to be considered in these situations we especially appreciate Trinidad and Angel, they treated us like family.