Fast response, knowledgeable staff, efficient and organized, friendly employees, stayed in touch with me throughout my cleanup process, and quality care of all my possessions.
My family went through a rough time when our new home caught fire. FRSTeam did a great job at cleaning all of our items, and delivering them. As if that weren't already enough, they went the extra mile and framed my husband's signed Elway jersey for him. This is something he has been meaning to do f... See More
FRSTeam took extremely good care of us. Andy was there the night of the fire to take our emergency items. These items were completed quickly. All of our items were taken care of and they came back neatly folded or hung. Andy always maintained excellent communication. I would highly recommend hi... See More
E and the whole team thanks. I greatly appreciate how you guys where careful into taking both fridges down and placing them carefully amazing job 5 stars for the great communication
You all have been so awesome and understanding … the flood was pretty traumatic and you all helped soften that!
E, David, and Irvin were amazing. Everyone was Very professional and quick to help get everything sorted in the best location.
I was very satisfied with the field team E,Bob did an amazing job dropping off the rest of the things. On behave of the office team I was very upset no straight answers.
Your crew including E, David and Bob did a very nice job and I thank you for ability to complete the job satisfactorily.
Four stars because in the beginning things were sporadic and the team did not take everything they were supposed too and were called back a number of times and they still did not get everything. Then there were some jewelry items missing which they could not locate but we found some of the things i... See More
Joe and David did an amazing job they were early and helped us move everything into place great job guys
Honest, courteous, professional, organized.
We had a house fire in January 2020. FRSTeam remained in constant communication with me throughout the process, restored more items than I thought imaginable, inventoried everything in an organized and easy to follow way, and answered every question I had. Upon delivery, the folks actually apologized that they couldn’t save everything and pointed out items that they couldn’t fully restore. Their warranty for electronics is 90 days from the delivery date, and textiles is... Read More
Erin gave FRSTeam an AWESOME Recommendation
Joe was Very helpful every step of the way! FRSTeam is very lucky to have him as an employee.
It was nice to see even small items returned on hangers. Thank you so much. Keep up the good work, stay happy and healthy!
You guys have taken good care of us, especially since we had to move back in with short notice.
FRSTeam provided our family with 5-star customer service - from their very responsive office staff to their field service team, everything was done with professionalism, courtesy and a real sense of pride. They documented every item in our home with photographs and an orderly written inventory list. When the items were returned to our home after reconstruction, every box we opened was perfectly packed, personal items cleaned/folded and easily identified as to which room they were originally moved from in our home. Look no further than FRSTeam when an unfortunate disaster strikes - request them should your insurance be involved - you will appreciate the way in which they do business.
FRSTeam are rockstars! Came out on a weekend with short notice to collect my things, we're not only professional but also really nice people. They kept me updated on the status of cleaning, and delivered my belongings back to me in perfect condition. Everything was carefully packed and organized and I'm so happy with the result.