Look no further! My experience at Free Body has been great. I have had several appointments with Marissa and Marc.
Quality of care:
First off, you will have direct 1-on-1 sessions with the actual physical therapists (all doctors, no techs or assistants) for the ENTIRE SESSION. That, by itself, is rare and makes Free Body more valuable then most other pt shops. Second, the PTs are intelligent, genuinely engaged in helping your rehab your body, caring, and interesting people. On top of individual excellence, they are collaborative in their work and regularly pursue continuing education (a great sign for any healthcare provider). They have gone above and beyond to educate me and make me feel comfortable with the process. I have also gotten services that are beyond regular PT, such as dry needling, which was life changing.
Administraton/insurance:
I have booked appointments both online and with William and Vanessa, both of whom are polite, delightful and helpful. They have a solid system of appointment reminders where you will get text and email remainders, including a text 2 hours before your appointment which has saved me from missing several appointments. I have aetna and have had no problem with insurance, though my roommate who also goes here had some issues with blue cross which I believe are unrelated to free body itself, but worth noting. It is easy to book appointments online.
Physical location:
Safe and vibrant area in Humboldt Park with a convenient parking lot, a short walk from the bus stop. The building recently underwent renovations. It's a nice, relaxing environment with quality equipment.
Other:
Se habla español. Latino owned local business. All staff here is cool and good looking for whatever reason.
You owe it to yourself to be pain free and mobile. Might as well book your precious time with a genuine professional doctor instead of getting a tech. I look forward to my PT appointments, you should too!
Best,
Josh