27 Reviews

Average: 5 out of 5 Stars

310 Indiana St.
St. Charles, IL 60174
United States

I love fittlebug because it has make life much easier, I don't stress about missing phone calls while working or taking time from work to answer the phone, I've had it for a month and have a lot of fittlebug jobs on my schedule.

Frank M
FittleBug Replied: Thanks... keep going. You'll be surprised! You're doing a great job!

I love fittlebug because it has make life much easier, I don't stress about missing phone calls while working or taking time from work to answer the phone, I've had it for a month and have a lot of fittlebug jobs on my schedule.


We love FittleBug......better yet!.....our customers love FittleBug. Simple, quick, DONE!

Holly Seim

Holly LOVED FittleBug

Holly S

I have been using Fittlebug for eight years now, and It is how nearly all my appointments get booked.
During the pandemic, people have become accustomed to ordering things online; so it's just good business to provide an online option for your clients.
I haven't paid anyone to answer my phones in al... See More


It works 24/7. Being able to send potential customers directly to the booking page has saved a ton of frustration of the estimating and booking process. My average invoice went up too. Best of all, I changed the "I'll call you later" messages to include a link to booking. I am able to keep worki... See More


This on-line booking tool has been very good for our business. And the set-up, which I thought would have been very complicated because of our routing zip codes, was very easy. Steve knew what I needed for my routing and set it up flawlessly. Thank you for being accommodating and easy to work with.

Dawn Frutig
FittleBug Replied: Thanks Dawn! You are having great success. Keep telling and you'll be selling. Experience shows that things tend to to get exponentially better the 2nd, 3rd and years after. Your comments might just help others among the Chem-Dry Franchise system to better understand the valued complexity of FittleBug, yet the simplicity of its use.

Great customer service . They helped us with any questions we had.
Online orders have increased 35%. It's like adding another phone line.

Tom Matzuka
FittleBug Replied: Thanks Tom, 35% can make a huge difference in ones business!

When we first started with Fittlebug we were quite skeptical as to how much the online booking would actually help and how efficient it would be. I must say that it has been a game changer. I wish we would have done this earlier. Steve is always willing to help whenever we have a question and is always working on ways to improve the program. We don't use half the features that are available to us and we absolutely love it.

It has increased monthly revenue considerably and has taken a lot of the work out of... Read More

Mike Stierwalt
FittleBug Replied: From someone that has over 300 reviews - That Means A Lot! Thanks...

Great product! Great service! Customers mention to us all the time how they love the flexibility and accessibility of the online quote and schedule system! Day or night, during or after hours, it is available to them. Tech savvy or not, Steve, the owner, understands, listens, and is very prompt and responsive in working with you! We highly recommend FittleBug!

Ian Hadley
FittleBug Replied: Flexibility was very important in the design. Thanks Jim!

Ive used Fittlebug for years. Labor costs for a CSR was getting too expensive, now all my bookings handled by Fittlebug.

JOHN Stewart
FittleBug Replied: San Fran isn't cheap! I understand, FittleBug is very cost effective. People tell us that the time savings alone is worth the cost, not mention the cost of a CSR - Thanks John!

I love this program and I love Steve the owner of Fittlebug. I can contact him anytime directly and he is always helpful and supportive. I think customers like to schedule their services any day or time of the week all by themselves. It's Great to wake up in the morning and see how many customers have scheduled themselves without even needing to call and speak to someone.

Angelo Pagnotti (Angelo's Carpet Cleaning)
FittleBug Replied: Angelo - you are correct. They LOVE TO schedule themselves! What they don't like is when they're not sure that it is based on your actual real-time availability only to find out that they then get moved and question the whole scheduling thing. You're the best!

As a single truck owner operator that also tries to answer his phone every time it rings. I have found Fittlebug to be a huge God send that removes a ton of stress. I don't give price quotes over the phone but I do let customers build their own estimates and they schedule themselves on Fittlebug. I love many of the features such as being able to have Higher price minimus for areas that are further from the shop. Also the feature that allows customers to save if they book for a time when I will be in their area.... Read More

Joseph Chambers
FittleBug Replied: We built it with single owner operators in mind. It allows for one or many though. All the nice features of FittleBug have come from great client suggestions like you.

Great add on to service monster. Customer's like to be able to get prices and schedule jobs. The impresion this makes on the customers is great.
Any time I've had a question Steve has responded quickly.. Thanks.

Blake Carpet Cleaning
FittleBug Replied: Thanks Frank!

Great product. Great customer service. Steve went above and beyond to set everything up and helped me with everything pertaining to fittlebug and then some.

All American Carpet Cleaning and Restoration (Tulsa)
FittleBug Replied: There is a lot to successfully running a business that one must know. FittleBug is just a small, but powerful piece of growth and success.

If you aren’t using fittlebug for online booking you need to! We have been customers of fittlebug for our company NaturalDry for the last 4 years. I don’t know what we would do without it. Higher job averages when people can easily select items needed for cleaning. It’s also nice to wake up in the morning and see 4 or 5 new bookings come in during the night. We also use the promotion icon where you can setup discount codes or packages and include those in our newsletters sent to customers. Steve is a great person... Read More

Will Saring
FittleBug Replied: Will - Almost every client say the same as you - the online orders are almost always higher than the call ins. Thanks Will...

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