I have been using Fittlebug for eight years now, and It is how nearly all my appointments get booked.
During the pandemic, people have become accustomed to ordering things online; so it's just good business to provide an online option for your clients.
I haven't paid anyone to answer my phones in al... See More
It works 24/7. Being able to send potential customers directly to the booking page has saved a ton of frustration of the estimating and booking process. My average invoice went up too. Best of all, I changed the "I'll call you later" messages to include a link to booking. I am able to keep worki... See More
This on-line booking tool has been very good for our business. And the set-up, which I thought would have been very complicated because of our routing zip codes, was very easy. Steve knew what I needed for my routing and set it up flawlessly. Thank you for being accommodating and easy to work with.
Great customer service . They helped us with any questions we had.
Online orders have increased 35%. It's like adding another phone line.
When we first started with Fittlebug we were quite skeptical as to how much the online booking would actually help and how efficient it would be. I must say that it has been a game changer. I wish we would have done this earlier. Steve is always willing to help whenever we have a question and is always working on ways to improve the program. We don't use half the features that are available to us and we absolutely love it.
It has increased monthly revenue considerably and has taken a lot of the work out of... Read More
Great product! Great service! Customers mention to us all the time how they love the flexibility and accessibility of the online quote and schedule system! Day or night, during or after hours, it is available to them. Tech savvy or not, Steve, the owner, understands, listens, and is very prompt and responsive in working with you! We highly recommend FittleBug!
Ive used Fittlebug for years. Labor costs for a CSR was getting too expensive, now all my bookings handled by Fittlebug.
I love this program and I love Steve the owner of Fittlebug. I can contact him anytime directly and he is always helpful and supportive. I think customers like to schedule their services any day or time of the week all by themselves. It's Great to wake up in the morning and see how many customers have scheduled themselves without even needing to call and speak to someone.
As a single truck owner operator that also tries to answer his phone every time it rings. I have found Fittlebug to be a huge God send that removes a ton of stress. I don't give price quotes over the phone but I do let customers build their own estimates and they schedule themselves on Fittlebug. I love many of the features such as being able to have Higher price minimus for areas that are further from the shop. Also the feature that allows customers to save if they book for a time when I will be in their area.... Read More
Great add on to service monster. Customer's like to be able to get prices and schedule jobs. The impresion this makes on the customers is great.
Any time I've had a question Steve has responded quickly.. Thanks.
Great product. Great customer service. Steve went above and beyond to set everything up and helped me with everything pertaining to fittlebug and then some.
If you aren’t using fittlebug for online booking you need to! We have been customers of fittlebug for our company NaturalDry for the last 4 years. I don’t know what we would do without it. Higher job averages when people can easily select items needed for cleaning. It’s also nice to wake up in the morning and see 4 or 5 new bookings come in during the night. We also use the promotion icon where you can setup discount codes or packages and include those in our newsletters sent to customers. Steve is a great person... Read More