I had a great experience with ESC. They diagnosed the problem with my breaks and did the work on time and on estimate. When they had a small problem they called me to inform me and I appreciated their honesty and good customer service. I will use them again and will also r commend them. ... See More
Awesome service ...was in and out .received excellent work.... See More
Great service! Took care of my problems quickly. Will recommend them highly.
Julio Medina ... See More
Great service and really helpful. Genuinely wants to help and enjoys his job. Very knowledgeable and trustworthy, would come back... See More
I don’t take my car anywhere else in the metroplex. These guys do a great job keeping my car in great driving condition. They are honest and get me in and out in under a few hours. Highly recommend!... See More
I don't know what i would've done if my friend hadn't found European Service Center for me. The BMW dealership was bleeding me dry and after i lost the rep assigned to me, the new one was rude And Incompetent. ESC trests you like family and customer service snd repsir are excellent. ... See More
I like several things they do. Shop management are line mechanic experienced so they understand so they can explain stuff to me. I want to know my vehicle, to see the old parts, to grasp the reasons for mechanical failure. They do that when asked and I like that.... See More
They are trustworthy , do great work and I highly recommended!... See More
Best customer service experience ever
The most important thing is I truly trust them and know that they are not trying to repair something that does not need repairing
I HIGHLY recommend them!!!... See More
Awesome services, good communication and always really friendly and awesome reliable service that you can count on.... See More
European service center is the best. The service prices are reasonable and affordable. Ryan was very professional, knowledgeable helpful. Other service members was also polite. Everyone that came into the office offered to assist me. I will definitely recommend European Service Center for your servi... See More
Fast and friendly service. Got me in the same day... See More
This is the best place to get your car serviced. Great customer service from Ryan! I would recommend this place!... See More
Great place for all your German car needs. They take care of my Audi and my BMW. My cars stay in excellent condition because of European Service Center. Reasonable prices highly qualified technitions and great service. I would not take my car anywhere else. If the factory warranty has expired on your German auto do not get decapitated by a dealer service department! Call European Service Center you will save money and the service is excellent. I cannot say enough good things they are GREAT!
I don’t take my car anywhere else in the metroplex. These guys do a great job keeping my car in great driving condition. They are honest and get me in and out in under a few hours. Highly recommend!
Never been to this shop but 100% respect your responses to customers negative reviews. It's a shame that people think just because they're getting a cheaper price somewhere else, means same quality of work. Sometimes it's not a bad thing to pay more a repair you can get cheaper somewhere else.
I brought my car to the dealership and they wanted to charge an outrageous amount of money for a blown fuse. I googled Volkswagen service centers and European Service Center was the first choice, plus they had excellent reviews. I called before heading over and spoke with Ryan, who was very helpful. Once I arrived I was pleased with the service and cleanliness of the establishment. I wasn’t even there an hour and everything was taken care of. I’m glad I came across this service center!
This is, hands down, the best place I've ever taken my car. The nicest people work here and they don't talk down to me because I'm a girl. I used to dread putting the car in the shop because it was such an ordeal. European Service Center makes the whole process easier, more comfortable.
They are trustworthy , do great work and I highly recommended!
Went in and had a very specialized oil change performed on my BMW M3. It was done quickly, and with the most knowledgeable mechanics. And much cheaper than the dealership. I suggest using this place for all your exotic car needs. AAA+++
I brought in my 2002 Carrera with electrical problems and they did an excellent job putting it right. If you ever cross your battery cables make sure you call them. Great Job.
Honest team that I return to time and time again. No one wants to have car problems, but knowing you’re going to be taken care of certainly helps the situation. I have referred multiple friends who have also been happy with them. Great service!
Professional and complete service. Richard offered options for the work I needed done. Very fair pricing and it was completed in one day. My Audi is a daily driver and back to to top shape.
Quick turnaround, fair pricing. Accurate estimates. They tell you if you need to fix something they found now or if it can wait. Honesty and respect.
2nd time visiting this establishment. I dropped off my vehicle that morning and they had the work completed later that afternoon. Excellent work and a fair price.
Amazing guys here, had a small issue with the oil drain plug on my M3, Bob the owner got the parts to correct the issue and installed it himself, at no cost to me. One more thing, you will notice that every person walking thru the door is greeted with their names by the staff.
Use the Tracy Street store not the Cedar Springs store. Josh did my oil change and and oil temp sensor in about 2 hours on a Saturday afternoon. He made recommendations for longer term work I need to do as well, when the money becomes available.
The best european car service center I have ever come across. Bob and his crew are the best in the business. I take my cars to no other place.
The best people to work on your car very caring owner (Bob Saladna).
They do an amazing job and are extremely knowledgeable. They also have saved me money by only doing what is needed. I also love the waiting room at the Tracey shop. Owner Bob Saladna is often there to help out and seems to have an unlimited knowledge about cars. I highly recommend them and will use them again!!!
I took my car there to get my clutch fixed and they promptly got the parts ordered and fixed and my car returned to me quickly. Great guys and friendly staff.
I couldn't believe the intense and vast knowledge that the team at European Service Center possessed. I will always bring all of my European vehicles here because I know they will be taken care of. ESC is extremely reasonable and fair with their pricing, that I don't need to "shop around". I cannot express how much of great experience they provide and I know the caliber of service will continue.
Only people I trust with my e92 been going since day one. josh actually did my pre-buy inspection and was completely thorough with the work. These guys are very patient with any question you have and take the time to ensure you understand what it is that needs to be done (or doesn't need to be done). My second visit, I went to get my rear brakes and rotors replaced due to the service timing on my car. Upon inspection, they let me know that I easily had an additional 15-20k miles left on them! What shop does that?! I was so blown away when their honesty and integrity. I go there vs the dealership any day. Aside from traditional maintenance trips this year I've make 2-3 additional visits solely for aftermarket/performance work. They are very fair priced and always have come in lower than quoted without any "unexpected" cost for findings last minute. You guys are doing great and earned my business. Thanks again Josh and Donald!
European Service Center is great. I brought in my C300 wanting to change the purge valve and get my check engine light fixed. The staff here is honest,... more
I love My Audi A4. I really do...(I call her "D" BTW..get it? Au-D-i...get it? Nevermind..) Every time someone says "Why do you have that car? It costs... more
Excellent service men, honest & fair. As a chic I'm always weary of being hustled, but not the case here. Thank you Jeffrey for your honesty & thank you... more