My many thanks to Arnold and his crews at E&E. I am reluctant to hire anything out to "professionals" because I am almost ALWAYS disappointed in the quality and professionalism of the work and individuals. I have learned that it is easier and better to do most things myself. But to my surprise, E&E is the exception. From the initial sales call with Mike, to the followup to address a small issue, Arnold maintained constant contact and provided me timely updates. He returned texts and phone calls within minutes. It was obvious that he really cared about me, the customer, and did whatever necessary to guarantee I was satisfied. I would without reservation highly recommend E&E to anyone.
Repeat Customer with E&E. Replaced tile first time and did an excellent job. Second time did a great job draining and cleaning the pool. Really went the x-tra mile to remove some black algae. Thanks Arnold and Mike!
In my line of work I regularly deal with contractors from a variety of industries. I can say without hesitation that E & E Pools is a delight to work with. Quality work, strong attention to detail and a extremely fair pricing. I recommend Arnold and his company to anyone seeking top notch service.
While searching for a company to do my pool remodel (re-plaster, re-tile, re-deck) there were 3 criteria that I judged each company by. Arnold and his team at E&E pools exceeded expectations in all 3. 1. Customer Service 2. Quality of work 3. Competitive pricing Customer Service: Arnold's outgoing and positive attitude about the remodel had me sold from the start. He's very confident in his ability to get the job done and was able to come through on all of his promises. If I had a concern he was usually able to answer his phone right away, or get back to me within the hour. After all of my payments and remodel had been finished, Arnold went above and beyond to help get my pump running like new to make the remodel experience a pleasant one. Project was even finished ahead of schedule. If there was one thing that could have improved the experience.. it would be to have a tech to come out a few times after the remodel to help clean up the plaster dust that settles at the bottom of the pool. Quality of work: Plaster, tile, and decking turned out great. Had my spa converted to a baja step as well. The baja step was a huge hit at my memorial day party. Only complaint is that the workers used my grass area during a lot of the project and I now have a few dead spots. Not a big deal though. Competitive Pricing: I had 2 other companies come out and perform estimates.. AAA pools and Barefoot Pools. AAA was competitively priced, but had a 4 week lead time and there were a few line items that had potential to increase. I also wasn't impressed with AAA customer service. Barefoot pools was insanely overpriced. No idea how they came up with their estimate but it was almost 2x the cost and they had a 5 week lead time. E&E had the best estimate, and Arnold even through in a few extras for free to win my business. E&E does their best to price your project so that there won't be any surprise price increases. With a one week lead time E&E was the clear front runner. Glad I chose E&E Pools and Arnold for my project.
I had a messed up situation and Arnold made it right. His guys are fast and efficient and I could tell he wanted to help and build a good business... more
My over all experience with E and E went very well. I had to be a little patient but they fixed my pool in a timely manner and at a reasonable price! Henry... more