Dry Patrol

2021:
Mothers Day was not the best day for our house this year as we were once again struck by a wet basement. Luckily, I knew just who to call. On Mother's Day, in the late afternoon, Greg was answering his phone. That is the kind of service you are going to get with Greg and Dry Patrol!!!! It really is tremendous!!! Greg came right down the next day to assess the situation and begin remediating it. He is the utmost professional and completely thorough in everything that he does. Greg was able to take care of the problem and get my family back to normal as fast as possible.

2019:
Greg with Dry Patrol was simply nothing other than the absolute best!!!
He was at my residence within 90 minutes of our first phone conversation (his business is an hour away). Greg was very personable, friendly, but most importantly he honestly cared about the situation... Read more >

Dry Patrol was timely and responsive to my water emergency. I’ve known Greg for twenty plus years and trust him and know he’ll do the right thing for my job and all clients Read more >

Greg with dry patrol was so easy to work with! He clearly communicated everything he was doing, and got the job completed in a timely manner! Read more >

Greg with dry patrol was so easy to work with! He clearly communicated everything he was doing, and got the job completed in a timely manner! Read more >

Very professional, came right over and cleaned my basement.....2nd time I've done business with this company.....will use again IF ever needed!!!!!! Hopefully not!!!! Read more >

Called and spoke to Greg regarding possibly have mold removed. He was kind,professional ,knowledgeable and explained to me in detail how to not only remediate the mold issue I was having but exactly how to keep it from coming back! Read more >

Greg Hibbard of Dry Patrol did a great job drying out our basement after the hot water tank died. He always arrived at the times we agreed on and was very accessible by phone. Greg explained the process thoroughly and was great about answering our many questions. It’s so vital to have a knowledgeable and dependable person to help you get through a water mishap. Greg did that for us. Read more >

Greg Hibbard of Dry Patrol did a great job drying out our basement after the hot water tank died. He always arrived at the times we agreed on and was very accessible by phone. Greg explained the process thoroughly and was great about answering our many questions. It’s so vital to have a knowledgeable and dependable person to help you get through a water mishap. Greg did that for us. Read more >

I called Dry Patrol of Akron, as I'm all about supporting local business, and Greg answered the phone right away. Right off the bat he was extremely professional and friendly. I told him I was seeing a small area of mold in my attic. Greg gave me great advise on how I could take care of the situation myself. He even recommended a roofer, as sometimes roof ventilation is the simple fix. Greg could have easily just told me he doesn't do that work and hung up. I appreciate him staying on the phone with me. Thanks Greg. HIGHLY RECOMMEND!! Read more >

My experience with Dry Patrol was excellent all in part by Greg Hibbard. He was very quick to respond during a horrible time for me with a water leak. He was very thorough and reassuring walking me through the steps necessary to take care of the damage caused by the leak. Hopefully you will not have to experience water damage, but if you do... Dry Patrol is who you want to take care of your home. Read more >

Greg was great - super easy to work with and was timely and got things dried up fast. Highly recommend. Read more >

Greg was great - super easy to work with and was timely and got things dried up fast. Highly recommend. Read more >

Greg Hibbard was very informative, knowledgeable, friendly and helpful. I would highly recommend reaching out to him for your needs as he is sincerely concerned about helping his customers and providing you only with necessary services. It is rare to meet someone as honest and straightforward. Read more >

Calling Dry Patrol to get a second opinion and quote was the best thing we did when our basement flooded. Greg was quick, thorough, professional, and competitively priced. He was also able to avoid major demolition unlike the other company that quoted us. I would have him out to help us again if needed, and would not hesitate to recommend Dry Patrol in a heartbeat. Read more >

Greg is the ultimate professional when it comes to water damage cleanup. Being a plumber myself, I’ve been recommending him to customers for years. Finally I had a water damage job at my own personal house and knew who to call. He showed up within an hour and kept me informed every step of the way. Don’t bother calling anyone else I promise you! Read more >

Greg was extremely knowledgeable and professional, and made the entire situation of a flooded basement less stressful for us. He was fantastic to work with and would be the first person I’d recommend to anyone. Thank you for your help and all of your hard work! Read more >

I called in about our house needing mold removal. I was politely informed that my needs were not what Dry Patrol does but the gentlemen on the phone went above and beyond to give me two referrals after letting me explain my issues to him. He took the time to be honest with me and not take advantage with my lack of knowledge. He is very well versed in his trade and the needs of his customers or just a confused person on the phone! If this is how he treats people who aren’t paying for services I can imagine the quality of care he gives to those he does provide.

Thanks again and also for your service. Read more >

Greg came out to assess some water damage after we had experienced a water leak. After calling, He was able to come out the next day and did a thorough inspection for mold. He explained everything that he was doing each step of the way and why he was doing it. He was sure to answer any questions we had and gave us peace of mind. A VERY professional, positive experience!! Very happy and would definitely be sure to call Greg in the future! Highly, highly recommend! Read more >

Greg was extremely helpful and professional as we needed some quick drying. He was very responsive and answered all of our questions, educating us at each step through the process! Read more >

Greg was extremely helpful and professional as we needed some quick drying. He was very responsive and answered all of our questions, educating us at each step through the process! Read more >

Greg was great to work with. He was very prompt to respond to my emergency. He really took time to explain the situation and what he needed to do. He was extremely thorough and knowledgeable throughout the entire process. It made a rather unpleasant situation somewhat manageable. Read more >

Gregg was very kind and understanding of the stress. Neat and clean with his work Read more >

Contacted Dry Patrol for an urgent water damage on the ceiling from Condo above us. I learned quickly that Greg was an expert in this area. He senses my cynicism and summarizes the best and worst case scenario of water damage, repair process, potential mold issues as well as potential liabilities while adding that things at my particular place could be just fine as well. And that he will give his final recommendation after collecting measurements on the site. The best part is once he made his visit, he got to work immediately. He did add his disclaimer as to any water related damage, things can change, but he basically said we have nothing to worry about and even though the stains were horrific in my eyes, he explained how the situation is not dangerous, no biological growth, and thus won’t need extensive repairs or worry to bring a live-in guest this weekend. In other words, did the... Read more >

Contacted Dry Patrol for an urgent water damage on the ceiling from Condo above us. I learned quickly that Greg was an expert in this area. He senses my cynicism and summarizes the best and worst case scenario of water damage, repair process, potential mold issues as well as potential liabilities while adding that things at my particular place could be just fine as well. And that he will give his final recommendation after collecting measurements on the site. The best part is once he made his visit, he got to work immediately. He add his disclaimer as to any water related damage, things can change, but he basically said we have nothing to worry about and even though the stains were horrific in my eyes, he explained how the situation is not dangerous, no biological growth, and thus won’t need extensive repairs or worry to bring a live-in guest this weekend. In other words, did the... Read more >