Fred was a very capable and worthy employee. He identified our problems and made the necessary corrective actions. We are quite pleased with his work efforts. ... See More
Ariel and Phillips were amazing. they did the 4 hours job in 2 hours. very well done. we are happy with the clean up.
general manager.... See More
Ariel and James were very polite and professional. They did the job well and exceeded expectations. I hope this never happens again, but if it does, I hope drs is who they send. ... See More
Ariel is very professional and careful .
He is drying my wet basement and all the wet smell went away.
This. Never happens to me. But I will call drs for another emergency .
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We had lots of water damage in our basement. Drs came and solved our problem. Tammy helped us plan everything out ,, she was just great. All the employees were fantastic. They were competent , very skilled in their job, polite, courteous, on time and very neat. The basement was a disaster ,, now it... See More
The crew was very friendly and professional. They were courteous, efficient and competent. The cleanup work was completed to our satisfaction. Fred was very good at explaining the process and answering all questions.... See More
On time, professional, thorough and fair pricing! Highest regard for DRS and their great team of professionals... See More
Bear is very knowledgeable and a pleasure to work with. When at the Dedham store he took immediate action on items that were substandard. I especially liked that he communicated steps that the processes involved to give me a better understanding of what was needed and how he would accomplish those p... See More
Disaster restorations were great to deal with from Gosia scheduling everything perfectly to Freddie and Dereck packing everything up carefully and unpacking just as carefully and replacing everything to the exact spots the furniture was at before.
Even with a snafu in the timeline the house was sup... See More
Great company! The guys are super friendly and helpful. The company itself appears to strive to make customers happy and are more then willing to make sure of that. Extremely happy in the end, I had a lot of water damage and a lot of work to be done and I can honestly say my place has never looked... See More
Fast, responsive, helpful.... See More
Bear Gonzales was extraordinarily professional and thoughtful. The work was completed in a timely fashion and beautifully done. Thank you!... See More
We had a flood in our basement. We were very pleased with the DRS employees that worked in our home to repair the damage. They were very competent, respectful of our home and did excellent work. They treated our home like they would their own home which we appreciated. We know that they had to trave... See More
Disaster restoration services was an excellent group to work with. They arrived on site to stabilize the storm damage very quickly and that gave me peace of mind. They also worked with me on the final repairs and made other observations that led to additional insurance benefit. I was very satisfied ... See More
Dealing with a flooded basement is never a pleasant experience. The crew from Disaster Restoration Services did everything in their power to keep the water at bay. They were kind, caring and hard workers. The flooding problems aren't over but we are on the road to solving the problem. We would h... See More
My insurance company recommended Disaster Restoration Services when a vehicle drove into my house at 1:00 AM, for boarding of the hole in my house (during one of the coldest spells on record for a January in Connecticut). I called them at approximately 1:45AM, and received a return call immediately... See More
I am very impressed with the cleanliness of the work team. I am not home to monitor the work but when I get home I am very pleased that the work sites have been contained and are organized. Thank you!... See More
Amazing service from extremely competent professionals! The Project Manager is knowledgeable in all aspects of our water disaster, has helped us navigate the remediation, and always accessible via phone. He has also made every appointment in time. I would give 10 stars if I could. ... See More
DRS crew was professional, polite & explained the clean up process in detail. They left complete contac information including cell phone numbers & email & even communicated back to me on a Sunday evening!... See More
Drs is a very professional and reputable company, they handled my insurance claim and dealt with the insurance adjuster making my life easier. My Garage was totally rebuilt in a short time after it was totally destroyed. ... See More
Brian, Christina and their whole crew did a great job cleaning up the water that had partially flooded my basement and finished lower level area. The crew was very receptive of my concerns about "cutting" to much out (drywall, carpet, trim, etc.) until we saw if the machines they had brought over wo... See More
Brain and his crew within 40 minutes of my call. They extracted the water from our Drum Studio, removed molding and removed the carpet. They also place two humidifiers and two blowers to begin drying. Great Job!!... See More
We hired DRS to clean out 15 rental apartments within a very short time and they exceeded our expectations!... See More
Working with DRS was a wonderful experience in the midst of a tragedy right from the beginning they were right there to to guide me right to the very end. Martin and his crew were terrific I highly recommend DRS, I absolutely love the entire house but my kitchen is absolutely my favorite!! I love m... See More
I do a lot of work for a lot of various companies and contractors. When dealing with disaster recovery their jobs always run extremely smooth. All lead project managers are well informed of the tasks at hand in well prepared to handle any changes that arise. When working with disaster restoration ev... See More
I have found DRS to be thorough with their analysis of what needs to be done. They work closely as a team to insure that they deliver top performance service. They take pride in their work and their appearance. Excellent customer service.... See More
Fred was amazing. Very thorough and knowledgeable. Explained everything in great detail and made sure everything was taken care properly. He truly went above and beyond. I highly recommend DRS., great service.
Fred is courteous and efficient. Always call them when I am needing something done efficiently at my store. Can’t go wrong!
Fred comes into my store at least 3 times a month to do some gruesome work. He is always thorough and efficient. I am very content with him as a emergency contact for things I’d never do. Thank you Fred
Fred and Steve we're personable, fast and responsive to our issue. Thanks so much. Will defiitdefi use this service again!
Danny, Tammy, and the rest of the DRS crew are top notch, all the way! I’ve had the privilege of working with DRS on multiple projects over the years and they work tirelessly to make sure their clients are well taken care of! I would gladly recommend DRS to any of my family or friends.
The crew was very friendly and professional. They were courteous, efficient and competent. The cleanup work was completed to our satisfaction. Fred was very good at explaining the process and answering all questions.
Hopefully i wont need it but if I do Danny and the rest of the DRS team has my back at the Sheraton Hartford South! Call him up and schedule a walkthrough to get them prepared to jump if you need them to!
Tonight, two of the most professional and polite guys came out to the house, because the homeowner's insurance company sent them out. I wish I asked their names, but they were most definitely thorough but quick, and put my mind at ease, as I had been stressing out all day about mold spreading from a water leak in the refrigerator water hose that had been spraying out for some time now. What started as a bad day, ended very well, because these guys were an absolute pleasure to deal with! Whomever they were, they are an asset to your company!
The whole STAFF is GREAT! You have a PROBLEM WITH WATER*FIRE*STORMS THEY WILL GET IT FIXED!