The personnel at DD are professional, knowledgeable, and friendly. They take the time to make sure you’re comfortable with the operation of your purchase without being “geeky “
On my visits to DD, I have also noticed that they remember previous customers, making them feel they are more than ju... See More
I can't begin to tell you how wonderful they are. Everyone was kind, good listeners, we're so responsive to my personal issues and concerns and worked very hard to solve an extremely difficult problem. They worked with me on my payment and took the time to answer all my questions. I would and alread... See More
All the staff at DigitalDoc are knowledgeable, professional, efficient and cost friendly. Mike made a house visit and quickly diagnosed and repaired the issue. Highly recommend for any/all computer/iPhone/ iPad and any other related computer problems. ... See More
We had 2 cameras that needed some work. The zoom on the the first was very sticky. They did an excellent with that and also discovered some internal issues which were also corrected.
The other camera had far more serious problems and I was told it wasn’t worth fixing. It was an expensive cam... See More
I go to Digital Doc every time I have an issue with my phone as well as every time I need to buy a new phone. They are super fast, super friendly, and super good at fixing problems. I wish I could leave a six star review here, because that’s what they deserve. From the owner down to the new hire, fantastic staff and fantastic customer service across the board.
Matt and Adam at Digital Doc we're amazing! They both took the time to explain the electronic I was purchasing, emailed me guides for easy access and even followed up a few days later to make sure it was working properly. Highly recommend for anyone needing electronic repair or looking for a great deal when purchasing electronics.
Extremely professional. Priced upfront and repaired quickly. Highly recommend Digital Doc for any repairs!
I highly recommend Digital Doc. With a knowledgeable/reliable staff, fair/competitive pricing and a great selection of products, I’ve been visiting these guys for months. From cell phone repair to computer part rebuilds, this is my go-to.
Digital Doc came to the rescue! I'd been having issues with my Sony camera. Because of its age, I can't find anyone else in St. Louis who will even look at it. Digital Doc did a great job at a great price. They genuinely care about taking care of the customer. I highly recommend this company! -- Mary B
5 Stars!!! I phone6 wouldn't hold a charge, 1 call to Matt and the next day my phone was repaired and returned!! fantastic service, Thanks Matt and crew.
Highly recommend. Matt went above and beyond to fix my IPad. Great service and competitive prices.
I highly recommend them ! They fixed my daughters phone so quickly! They are always available to help and answer any questions I have had in such a timely matter ! They will be the ones we use to fix any of our phone or computer problems ! We will also purchase all our electronics from them from here on out !! Thanks so much for the amazing customer service !
It has been a few weeks now since you replaced the battery in my iPhone6. It no longer dies on me in the middle of the day and I don’t have to keep carrying charging cords everywhere I go. Many thanks for the quick service and providing a low-cost solution for my phone’s problem. I am glad to know I have another option when there is an issue with any of my devices. Thanks again!
I highly recommend them!!! After taking my computer to our local computer repair shop I was told that my hard-drive was shot and I couldn't retrieve any data or pictures off my computer. The shop tried to talk me into spending hundreds to rebuild my hard-drive. I declined and took my computer home. A friend of mine suggested Digital Doc and said the can work on almost anything! I took my computer in to their team and within a day I received a call that my computers data was recovered and to top it off my computer was back up and running too!!! THANK GOD I didn't listen to our local home-town computer repair shop and trusted a friends advice. Thanks to Digital Docs team I now have years worth of invaluable photos and important documents back in my life. You guys ROCK and best of all you're affordable too!!
Excellent communication on what it would take to get broken phone fixed and save the photos on the phone. Friendly staff with sound options on how far to go with a broken phone. Phone was fixed, photos saved, in just one business day.
I have received the best service from the Digital Docs team. I live 30 minutes away but would go no where else. They make sure that I receive quality equipment and more. They also have some pre-owned computers and they work like they are brand new. Matt is an outstanding owner. Once you go there you will not want to go anywhere else! Really! I appreciate all that you do to help me to run my business. Jeri Jeri Schultz & Associates, LLC
I just wanted to thank Matt. I called him In a pinch and asked if he had a cheap phone for my cousin who has damaged his IPHONE 7, multiple times now. His mom didn't want to fix the screen again and wanted to get a cheaper phone for him. He had plenty and within a hour went to the store and bought him an iPhone 5c, my cousin got the phone and he loves it. His mom is happy now also cause she can actually call him if needed. You guys are always amazing. Thanks again.
Highly recommend the Digital Doc. My son’s laptop is cleaned up and running better in time to kick off this school year. Thanks Matt!
Prompt service and professional atmosphere.
I’d like to thank Matt specifically who went above & beyond to fix my device quickly & with the respect & kindness rarely seen in customer service anymore. I highly recommend Digital Doc! Thank you so much for everything!
Quick and awesome service!!!
Wonderful experience today at Digital Doc! Very knowledgeable technician solved my problem quickly! Felt confident I was in good hands and would heartily recommend for repair of any of your devices!!! Debbie Reid
I highly recommend Digital Doc for its excellent customer service. I brought them a crashed hard drive for data recovery, and unlike another store I had tried, they were very pleasant and helped me within moments of walking in the door. They kept me updated on the progress of the recovery, and persevered with the aid of a data recovery lab to ultimately retrieve precious family photos. I highly trust Digital Doc and will return to them with any future needs.
Matt & Adam are amazing! We have been there twice and I'm constantly amazed by their genuine concern for their customer. The first time they helped get my daughter's Bluetooth working in her car after the company that installed it told me it couldn't be repaired and we needed to buy and install a completely new system (it needed a new battery and some parts reassembled to hold the battery). Not only did they figure it out, they fixed it and then tested it numerous times to make sure her Bluetooth was working. Second time was a problem with an HTC M9 cell phone (never buy this phone!) It wasn't charging and was also deleting info and programs. No one would touch it much less order a batter for it. Brought it here, they found a battery for it and walked us through the different "fixes" and costs of each. They also were very realistic about potential damage that could be caused by simply replacing the battery on this particular brand and the cost of other fixes for the other issues. We ended up buying a certified refurbished iPhone 6 for a little more than the repairs would have cost us. My daughter loves it. They spent time with us that day and even the next day making sure she could connect it to her Bluetooth and helping her transfer data! Kind, caring, honest reliable and just plain good at what they do! I'd give them more stars if I could!
Great service at lower than expected cost. Very clean store with professional and knowledgeable staff.
Digital Doc was not only the only shop in a ~50 mile radius who seemed able to fix my MacBook, but did so with apparent ease. Adam was extremely polite and professional and had a smile on his face and pep in his step any time I dealt with him. The shop was extremely clean and well managed. I would highly recommend digital docs to anyone needing hardware repair on their electronics.
Retail location was not intimidating or full of items for sale. Explained potential problems with easy to understand terms along with estimate of cost to fix. Friendly and happy to listen to customer.
Digital Doc highly recommended!!! They fixed my laptop charge port that had always been loose and remained uncharged most of the time. The cord now fits snug and my laptop remains charged all the time. My husbands iPhone battery would not keep charge, it was needing to be charged frequently. They replaced it and in 24 hrs the new battery would never charge above 84%. Brought it back the next day, replaced it immediately. They said if we had any problems to just return it and they would make it right. Would highly recommend them. Excelllent customer service, very knowledgeable about electronics, and offered tips on our iPhones that were quite helpful! This place is unique to other CP repair stores I have been to, you feel like a valued customer .
I stopped by to see my friend Matt at Digital Docs last week. GREAT PLACE!!! Whatever type of electronic work you need, visit Digital Docs!! For all my EMS/Fire/LEO friends -- Matt gives $10 off any service! GO SEE MATT AT DIGITAL DOCS!!!
I would give this business above 5 stars if possible. Exceptional customer service, friendly staff (Matt), and great prices! It’s refreshing to feel that your wants/needs are a priority. I HIGHLY recommend this business to anyone looking to purchase a new phone, accessories, or in need of a repair. �
Digital doc took on my seemingly hopeless camera issue and made it their personal project. I got a perfectly working camera back without spending an arm and a leg sending it to the original company. A++! Thanks so much!
These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn’t send me away like other companies would have. They went beyond what was expected of them, and for that reason this will be the only place I will ever recommend for any electronic repair!! Great job guys!
Highly recommend Digital Doc in chesterfield. Very friendly and extremely knowledgeable staff. We had a problem with my daughter's iPhone I called the Apple support and they was unable to help me, but Matt and his staff solved the problem very quickly! Thank you so much, we will be life long customers
Digital Doc did a great job replacing my cracked iPad screen!
The microphone on my Google phone did not work so I brought it to DigitalDoc for repairs. When Eric looked online for a microphone replacement, he found... more
Brought in my ibuypower gaming laptop for a clean up - of both the hard drive and the physical computer itself. I was having problems with overheating... more
These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn't send me away like other companies... more