Digital Doc

Reviews: 279

Average: 4.9 out of 5 Stars

16897 Chesterfield Airport Rd
Chesterfield, MO 63005
United States
636-333-1563
1/15/19

I have used Digital Doc for a number of repairs to different devices. Their service is always great. Speedy and professional. I highly recommend for any electronics repair give them a call. ... See More

1/08/19

I love Digital Doc because they are effective and time efficient with their repairs. The technicians are always very helpful. ... See More

1/08/19

Great experience! Fast, friendly, good quality work product. ... See More

1/08/19

Great service and turn around time. Will use Digital Docs again.... See More

1/08/19

Great overall experiencing taking my phone to be repaired at Digital Doc.. Helpful & knowledgeable employees, plus competitive pricing gives them two thumbs up. I will go to Digital Doc for my future electronic repairs.. Thank you.... ... See More

1/08/19

Such professional and helpful staff, very knowledgeable and reasonably price for cell phone and iPad repair ... See More

1/08/19

I did not like Apples estimation on repairing my iMac. I got several suggestions from Nextdoor to try Digital Docs. The guys were fair and honest and I got my computer back, repaired for a fair price.... See More

1/08/19

What a great experience!! Matt and Payne took great care of us as soon as we walked in the door! Our family had some aging iPhones and I didn't want to shell out $$ for replacements. Digital Doc fixed us up with new batteries and what a difference it's made!

I hope I won't need their tech servic... See More

12/16/18

They have repaired two phones for me. Both times, their work was great and quickly done. I am very satisfied.... See More

12/16/18

Digital Doc came to the rescue! I'd been having issues with my Sony camera. Because of its age, I can't find anyone else in St. Louis who will even look at it. Digital Doc did a great job at a great price. They genuinely care about taking care of the customer. I highly recommend this company! ... See More

12/16/18

Great service by the Chesterfield Digital Docs location. Went in for an evaluation of my existing laptop top vs. buying a new one at a club store. They advised I would spend almost as much upgrading my existing PC as buying new, even tho they’d lose the sale. Appreciate their honesty, which is ... See More

12/16/18

I highly recommend them!!!

After taking my computer to our local computer repair shop I was told that my hard-drive was shot and I couldn't retrieve any data or pictures off my computer. The shop tried to talk me into spending hundreds to rebuild my hard-drive. I declined and took my computer ho... See More

12/14/18

Great service, very friendly, very reasonable!... See More

12/14/18

Will use again if I have any problems. ... See More

12/14/18

Had a Samsung phone that needed a new battery. Bought one from another store. Phone still didnt work. Took it to AT+T Store. They said it was tbe charging port. Advised to get a new phone. Took it to Digital Doc they tested the new battery snd found out it was defective. Put a new baterry in ... See More

12/14/18

Matt at Digital Doc was very helpful and went out of his way to respond quickly to our needs. Was very up front on any problems and what our options were. Would use them again.... See More

12/14/18

The guys at digital doc are super nice and helpful. They never overcharge and you're always doing the best they can to make things affordable. ... See More

12/14/18

Took extra time and care with my laptop. Also went a couple extra steps to ensure it was completely fixed. THEY WILL GET MORE BUSINESS FROM ME! THANKS ADAM!... See More

12/14/18

Awesome!! Saved lots of money and time with digital doc!!... See More

12/06/18

Very friendly service. Determined that my daughter’s hard drive on her laptop was bad and recommended a Samsung 500gb ssd. It has made all the difference. Labor cost of $70 seemed reasonable, too. They should have gotten the computer back to us a day or two sooner. We gave them the laptop on a Sat... See More

12/06/18

Fast, friendly service. Very informative and knowledgeable. ... See More

12/04/18

Well organized, efficient, professional and cost effective service. ... See More

Matt and Adam at Digital Doc we're amazing! They both took the time to explain the electronic I was purchasing, emailed me guides for easy access and even followed up a few days later to make sure it was working properly. Highly recommend for anyone needing electronic repair or looking for a great deal when purchasing electronics.

Monica Zucol gave Digital Doc a 5 star review

Digital Doc came to the rescue! I'd been having issues with my Sony camera. Because of its age, I can't find anyone else in St. Louis who will even look at it. Digital Doc did a great job at a great price. They genuinely care about taking care of the customer. I highly recommend this company! -- Mary B

Mary Ballowe gave Digital Doc a 5 star review

I love Digital Doc because they are effective and time efficient with their repairs. The technicians are always very helpful.

Jacqui Kelly gave Digital Doc a 5 star review

My laptop computer hit a glitch while trying to download new version of windows. Admittedly I know very little about computers so based on other reviews, took my computer into Digital Doc for repair. The people there are very patient, pleasant and explained each step they were taking to repair my computer. Never once did they condescend to me because I am computer illiterate. They fixed the computer quickly and at a reasonable price. When I had an issue with my volume after the repair, I took it back in and they fixed it. It wasn't something obvious that I would have been able to figure out without them. I will definitely recommend them to all my friends and if I ever need their services again I will not hesitate to use them. Nice to have people so helpful, courteous and efficient so close to home.

Karen Merlin gave Digital Doc a 5 star review

Some time ago I had my laptop tuned up in California by Best Buy Geek squad. When I got it back I lost important installs and password entry to most of my important sites. When I got to Missouri I took it to Digital Doc to speed it up and get rid of unneeded junk. I can’t express how much improved my computer is. It is now much faster and cleaner than it has been since shortly after it was new. Matt and Matt at Digital Doc gave my laptop new life. I got it back in one day! Thank you. You have my business from now on. 😀 -- Ed B

Ed Bower gave Digital Doc a 5 star review
Andrea Powers Smith Recommends Digital Doc

Highly recommend. Matt went above and beyond to fix my IPad. Great service and competitive prices.

4 days ago
Mandy Malone Timpe Recommends Digital Doc

I highly recommend them ! They fixed my daughters phone so quickly! They are always available to help and answer any questions I have had in such a timely matter ! They will be the ones we use to fix any of our phone or computer problems ! We will also purchase all our electronics from them from here on out !! Thanks so much for the amazing customer service !

3 weeks ago
Jim Welby Recommends Digital Doc

It has been a few weeks now since you replaced the battery in my iPhone6. It no longer dies on me in the middle of the day and I don’t have to keep carrying charging cords everywhere I go. Many thanks for the quick service and providing a low-cost solution for my phone’s problem. I am glad to know I have another option when there is an issue with any of my devices. Thanks again!

4 weeks ago
Melissa Jones Recommends Digital Doc

I highly recommend them!!! After taking my computer to our local computer repair shop I was told that my hard-drive was shot and I couldn't retrieve any data or pictures off my computer. The shop tried to talk me into spending hundreds to rebuild my hard-drive. I declined and took my computer home. A friend of mine suggested Digital Doc and said the can work on almost anything! I took my computer in to their team and within a day I received a call that my computers data was recovered and to top it off my computer was back up and running too!!! THANK GOD I didn't listen to our local home-town computer repair shop and trusted a friends advice. Thanks to Digital Docs team I now have years worth of invaluable photos and important documents back in my life. You guys ROCK and best of all you're affordable too!!

1 month ago
Steve Tiemann Recommends Digital Doc

Excellent communication on what it would take to get broken phone fixed and save the photos on the phone. Friendly staff with sound options on how far to go with a broken phone. Phone was fixed, photos saved, in just one business day.

3 months ago
Jeri Thake-Schultz gave Digital Doc a 5 star review

I have received the best service from the Digital Docs team. I live 30 minutes away but would go no where else. They make sure that I receive quality equipment and more. They also have some pre-owned computers and they work like they are brand new. Matt is an outstanding owner. Once you go there you will not want to go anywhere else! Really! I appreciate all that you do to help me to run my business. Jeri Jeri Schultz & Associates, LLC

4 months ago
Zac Payne Recommends Digital Doc

I just wanted to thank Matt. I called him In a pinch and asked if he had a cheap phone for my cousin who has damaged his IPHONE 7, multiple times now. His mom didn't want to fix the screen again and wanted to get a cheaper phone for him. He had plenty and within a hour went to the store and bought him an iPhone 5c, my cousin got the phone and he loves it. His mom is happy now also cause she can actually call him if needed. You guys are always amazing. Thanks again.

4 months ago
Kristi Minor Dunnagan Recommends Digital Doc

Highly recommend the Digital Doc. My son’s laptop is cleaned up and running better in time to kick off this school year. Thanks Matt!

5 months ago
James O'Brien gave Digital Doc a 5 star review

Prompt service and professional atmosphere.

5 months ago
JJ Babbs gave Digital Doc a 5 star review

I’d like to thank Matt specifically who went above & beyond to fix my device quickly & with the respect & kindness rarely seen in customer service anymore. I highly recommend Digital Doc! Thank you so much for everything!

5 months ago
Carol Burns Loy Recommends Digital Doc

Quick and awesome service!!!

5 months ago
Debbie Chargot Reid Recommends Digital Doc

Wonderful experience today at Digital Doc! Very knowledgeable technician solved my problem quickly! Felt confident I was in good hands and would heartily recommend for repair of any of your devices!!! Debbie Reid

5 months ago
Jillian Monshausen gave Digital Doc a 5 star review

I highly recommend Digital Doc for its excellent customer service. I brought them a crashed hard drive for data recovery, and unlike another store I had tried, they were very pleasant and helped me within moments of walking in the door. They kept me updated on the progress of the recovery, and persevered with the aid of a data recovery lab to ultimately retrieve precious family photos. I highly trust Digital Doc and will return to them with any future needs.

5 months ago
Shari Steege gave Digital Doc a 5 star review

Matt & Adam are amazing! We have been there twice and I'm constantly amazed by their genuine concern for their customer. The first time they helped get my daughter's Bluetooth working in her car after the company that installed it told me it couldn't be repaired and we needed to buy and install a completely new system (it needed a new battery and some parts reassembled to hold the battery). Not only did they figure it out, they fixed it and then tested it numerous times to make sure her Bluetooth was working. Second time was a problem with an HTC M9 cell phone (never buy this phone!) It wasn't charging and was also deleting info and programs. No one would touch it much less order a batter for it. Brought it here, they found a battery for it and walked us through the different "fixes" and costs of each. They also were very realistic about potential damage that could be caused by simply replacing the battery on this particular brand and the cost of other fixes for the other issues. We ended up buying a certified refurbished iPhone 6 for a little more than the repairs would have cost us. My daughter loves it. They spent time with us that day and even the next day making sure she could connect it to her Bluetooth and helping her transfer data! Kind, caring, honest reliable and just plain good at what they do! I'd give them more stars if I could!

6 months ago
Brad Obertino gave Digital Doc a 5 star review

Digital Doc is the place to go for all your electronic needs. Matt and the staff are A+ in customer service. Quick and reliable. I had a screen repaired and also bought a phone at there. Prices are awesome. You all have to go see these guys for any electronic needs. Thanks guys!!!

6 months ago
David Gorris gave Digital Doc a 5 star review

Great service at lower than expected cost. Very clean store with professional and knowledgeable staff.

6 months ago
Andrew Steinberg gave Digital Doc a 5 star review

Digital Doc was not only the only shop in a ~50 mile radius who seemed able to fix my MacBook, but did so with apparent ease. Adam was extremely polite and professional and had a smile on his face and pep in his step any time I dealt with him. The shop was extremely clean and well managed. I would highly recommend digital docs to anyone needing hardware repair on their electronics.

6 months ago
Ginger Burke gave Digital Doc a 5 star review

Retail location was not intimidating or full of items for sale. Explained potential problems with easy to understand terms along with estimate of cost to fix. Friendly and happy to listen to customer.

6 months ago
Gwendolyn Warren gave Digital Doc a 5 star review

Digital Doc highly recommended!!! They fixed my laptop charge port that had always been loose and remained uncharged most of the time. The cord now fits snug and my laptop remains charged all the time. My husbands iPhone battery would not keep charge, it was needing to be charged frequently. They replaced it and in 24 hrs the new battery would never charge above 84%. Brought it back the next day, replaced it immediately. They said if we had any problems to just return it and they would make it right. Would highly recommend them. Excelllent customer service, very knowledgeable about electronics, and offered tips on our iPhones that were quite helpful! This place is unique to other CP repair stores I have been to, you feel like a valued customer .

7 months ago
Dixie Blatt gave Digital Doc a 5 star review

I stopped by to see my friend Matt at Digital Docs last week. GREAT PLACE!!! Whatever type of electronic work you need, visit Digital Docs!! For all my EMS/Fire/LEO friends -- Matt gives $10 off any service! GO SEE MATT AT DIGITAL DOCS!!!

8 months ago
Abby Lakin gave Digital Doc a 5 star review

I would give this business above 5 stars if possible. Exceptional customer service, friendly staff (Matt), and great prices! It’s refreshing to feel that your wants/needs are a priority. I HIGHLY recommend this business to anyone looking to purchase a new phone, accessories, or in need of a repair. �

9 months ago
Laurel Marie gave Digital Doc a 5 star review

Digital doc took on my seemingly hopeless camera issue and made it their personal project. I got a perfectly working camera back without spending an arm and a leg sending it to the original company. A++! Thanks so much!

9 months ago
Joshua Ellis gave Digital Doc a 5 star review

These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn’t send me away like other companies would have. They went beyond what was expected of them, and for that reason this will be the only place I will ever recommend for any electronic repair!! Great job guys!

9 months ago
Tricia Geisen Price gave Digital Doc a 5 star review

Highly recommend Digital Doc in chesterfield. Very friendly and extremely knowledgeable staff. We had a problem with my daughter's iPhone I called the Apple support and they was unable to help me, but Matt and his staff solved the problem very quickly! Thank you so much, we will be life long customers

10 months ago
Ike Austin gave Digital Doc a 5 star review

Digital Doc did a great job replacing my cracked iPad screen!

10 months ago

The microphone on my Google phone did not work so I brought it to DigitalDoc for repairs. When Eric looked online for a microphone replacement, he found... more

Barbara D. gave Digital Doc a 5 star review

Brought in my ibuypower gaming laptop for a clean up - of both the hard drive and the physical computer itself. I was having problems with overheating... more

Caroline B. gave Digital Doc a 5 star review

These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn't send me away like other companies... more

Joshua E. gave Digital Doc a 5 star review

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