Digital Doc

Reviews: 219

Average: 4.9 out of 5 Stars

16897 Chesterfield Airport Rd
Chesterfield, MO 63005
United States
636-333-1563
9/20/18

Digital Doc is my go to place for any of my technical needs. They are thorough with their evaluation of problems and offer solutions at various price ranges. They aren’t out to “price gouge” you. I have used them for iPhone screen repair to replacing the hard drive in my 2010 MacBook Pro they ... See More

9/20/18

Digital Doc’s were very helpful and knowledgeable and I would not hesitate to use them again or recommend them to my friends and colleagues.
Thank You Digital Docs. John Mac Pherson... See More

9/20/18

Great service. They are fast and prices are competitive. I have taken a phone in twice for repair and left both times with a fully repaired phone. I would recommend. ... See More

9/18/18

I’m new to the area and called Digital Doc after viewing their good reviews, and I’m glad I did. The power supply and motherboard went kaput on my custom recording pc. Matt told me they could diagnose and fix the problem and they did it quite affordably. There are two Matt’s at Digital Doc, th... See More

9/18/18

Very professional.knowledgeable. friendly and quick with service ! I would highly recommended for any digital service!... See More

9/18/18

5 star service!!! Matt and the team are focused on the client experience for sure. I would highly recommend!!... See More

9/18/18

Knowledgeable people. They make sure you have everything you need. ... See More

8/30/18

Ok so a friend of mine said go to these guys. They know alot about phones. So I thought, not going to Sprint let's see if they can look at my phone. It's slow, my protective front cover was cracked and I had questions. Well we talked about my phone. They closed a couple of apps that might have ... See More

8/29/18

They fixed an older model of IPod Touch for far less than a new model.
With a 90 day warranty.....

Only delay was understandable, had to order parts due to the device’s age.... See More

8/28/18

Very professional and well-informed staff. My experience start to finish was 1st Class!... See More

8/28/18

Great price and nice staff!... See More

8/28/18

Extremely helpful staff to get my equipment working! ... See More

8/28/18

I had recent need of computer consultation and based on previous positive comments I went to digital doc. Matt, the owner, and his staff, Adam and Payne, were extremely knowledgeable and proficient with resolving my lap top, iPad and iPhone issues at a very reasonable price. Highly recommended ... See More

8/26/18

My experience was great, the phone was completly inop, I had zero hope that it could be salvaged. They saved my photos and contacts which surpassed all my expectatiobs.... See More

8/26/18

These guys did s great job very professional and courteous and knowledgeable! I recommend highly!... See More

8/24/18

Prompt service and professional atmosphere.... See More

8/22/18

Reasonable price with Great service! ... See More

8/22/18

Great service!!! A big help every time.... See More

8/15/18

Very nice staffs. Very fast and reasonable price for replacing the iphone screen. I will recomend to my family and friends. ... See More

8/13/18

The staff was very helpful and friendly. Upfront about their services and confident they would be able to repair our device. When calling with additional questions they were able to help us over the phone the next day.... See More

8/12/18

Matthew and Adam are awesome! ... See More

8/12/18

I highly recommend Digital Doc for its excellent customer service. I brought them a crashed hard drive for data recovery, and unlike another store I had tried, they were very pleasant and helped me within moments of walking in the door. They kept me updated on the progress of the recovery, and perse... See More

8/12/18

Adam was very helpful. He was able to get my laptop diagnosed, fixed and returned back to me in the same day! I am a very satisfied customer and will be happy to refer business to Digital Doc!... See More

8/12/18

Very friendly and knowledgeable. Also willing to work with me to resolve my problem.
... See More

8/03/18

They were professional and friendly ... See More

7/31/18

Great service at lower than expected cost. Very clean store with professional and knowledgeable staff.... See More

7/31/18

Digital Doc is the place to go for all your electronic needs. Matt and the staff are A+ in customer service. Quick and reliable. I had a screen repaired and also bought a phone at there. Prices are awesome. You all have to go see these guys for any electronic needs. Thanks guys!!!... See More

7/25/18

Very knowlageable and courteous staff, very patient even though the faux pas was on my end. lol... See More

The staff was very helpful and friendly. Upfront about their services and confident they would be able to repair our device. When calling with additional questions they were able to help us over the phone the next day.

Kenneth Shaw gave Digital Doc a 5 star review

I’m new to the area and called Digital Doc after viewing their good reviews, and I’m glad I did. The power supply and motherboard went kaput on my custom recording pc. Matt told me they could diagnose and fix the problem and they did it quite affordably. There are two Matt’s at Digital Doc, they both know what they’re doing and give great customer service. I definitely recommend them for your tech service needs. -- Carl B

Carl Bower gave Digital Doc a 5 star review

My son's iPhone was not working right after getting a small amount of water in it at 6 Flags. After reading other positive reviews, I decided to go to Digital Doc in Chesterfield. I found the staff to be very helpful and genuinely concerned about my problem. They tried a number of things to see if my son's phone/data could be saved. In the end, it was already too late and both were lost. They had a refurbished phone, which I purchased for myself and handed my previous phone down to my son. They helped me figure out how to move our service and my data from my previous phone to the new one and made sure that when I left, I had two fully operating phones and plenty of solved problems! Throughout the whole process, they were fair, kept me appraised of the status of everything and made me feel like they were as concerned about getting this fixed as I was. Digital Doc is top of my list for any future electronics issues. They were terrific!

R Murray gave Digital Doc a 5 star review

I had a great experience at digital doc again. They are very professional, timely, and a reasonable price. They can fix anything. They fixed my daughter’s macbook pro even after I took it to two different place, including the apple store and they couldn’t fix it and didn’t know what the problem was. I definitely recommend digital doc to anyone who wants excellent service.

James Lee gave Digital Doc a 5 star review

I appreciate everyone at the Chesterfield Digital Doc. Each time I go in they are so kind and helpful. I enjoy that they explain how the technology works and how they will fix it. Our school brings our broken iPads to them and we have NEVER been disappointed by they service or prices. Thank you.

Joan LaMarche gave Digital Doc a 5 star review

Prompt service and professional atmosphere.

James O'Brien gave Digital Doc a 5 star review

I’d like to thank Matt specifically who went above & beyond to fix my device quickly & with the respect & kindness rarely seen in customer service anymore. I highly recommend Digital Doc! Thank you so much for everything!

JJ Babbs gave Digital Doc a 5 star review

I highly recommend Digital Doc for its excellent customer service. I brought them a crashed hard drive for data recovery, and unlike another store I had tried, they were very pleasant and helped me within moments of walking in the door. They kept me updated on the progress of the recovery, and persevered with the aid of a data recovery lab to ultimately retrieve precious family photos. I highly trust Digital Doc and will return to them with any future needs.

Jillian Monshausen gave Digital Doc a 5 star review

Matt & Adam are amazing! We have been there twice and I'm constantly amazed by their genuine concern for their customer. The first time they helped get my daughter's Bluetooth working in her car after the company that installed it told me it couldn't be repaired and we needed to buy and install a completely new system (it needed a new battery and some parts reassembled to hold the battery). Not only did they figure it out, they fixed it and then tested it numerous times to make sure her Bluetooth was working. Second time was a problem with an HTC M9 cell phone (never buy this phone!) It wasn't charging and was also deleting info and programs. No one would touch it much less order a batter for it. Brought it here, they found a battery for it and walked us through the different "fixes" and costs of each. They also were very realistic about potential damage that could be caused by simply replacing the battery on this particular brand and the cost of other fixes for the other issues. We ended up buying a certified refurbished iPhone 6 for a little more than the repairs would have cost us. My daughter loves it. They spent time with us that day and even the next day making sure she could connect it to her Bluetooth and helping her transfer data! Kind, caring, honest reliable and just plain good at what they do! I'd give them more stars if I could!

Shari Steege gave Digital Doc a 5 star review

Digital Doc is the place to go for all your electronic needs. Matt and the staff are A+ in customer service. Quick and reliable. I had a screen repaired and also bought a phone at there. Prices are awesome. You all have to go see these guys for any electronic needs. Thanks guys!!!

Brad Obertino gave Digital Doc a 5 star review

Great service at lower than expected cost. Very clean store with professional and knowledgeable staff.

David Gorris gave Digital Doc a 5 star review

Digital Doc was not only the only shop in a ~50 mile radius who seemed able to fix my MacBook, but did so with apparent ease. Adam was extremely polite and professional and had a smile on his face and pep in his step any time I dealt with him. The shop was extremely clean and well managed. I would highly recommend digital docs to anyone needing hardware repair on their electronics.

Andrew Steinberg gave Digital Doc a 5 star review

Retail location was not intimidating or full of items for sale. Explained potential problems with easy to understand terms along with estimate of cost to fix. Friendly and happy to listen to customer.

Ginger Burke gave Digital Doc a 5 star review

Digital Doc highly recommended!!! They fixed my laptop charge port that had always been loose and remained uncharged most of the time. The cord now fits snug and my laptop remains charged all the time. My husbands iPhone battery would not keep charge, it was needing to be charged frequently. They replaced it and in 24 hrs the new battery would never charge above 84%. Brought it back the next day, replaced it immediately. They said if we had any problems to just return it and they would make it right. Would highly recommend them. Excelllent customer service, very knowledgeable about electronics, and offered tips on our iPhones that were quite helpful! This place is unique to other CP repair stores I have been to, you feel like a valued customer .

Gwendolyn Warren gave Digital Doc a 5 star review

I stopped by to see my friend Matt at Digital Docs last week. GREAT PLACE!!! Whatever type of electronic work you need, visit Digital Docs!! For all my EMS/Fire/LEO friends -- Matt gives $10 off any service! GO SEE MATT AT DIGITAL DOCS!!!

Dixie Blatt gave Digital Doc a 5 star review

I would give this business above 5 stars if possible. Exceptional customer service, friendly staff (Matt), and great prices! It’s refreshing to feel that your wants/needs are a priority. I HIGHLY recommend this business to anyone looking to purchase a new phone, accessories, or in need of a repair. �

Abby Lakin gave Digital Doc a 5 star review

Digital doc took on my seemingly hopeless camera issue and made it their personal project. I got a perfectly working camera back without spending an arm and a leg sending it to the original company. A++! Thanks so much!

Laurel Marie gave Digital Doc a 5 star review

These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn’t send me away like other companies would have. They went beyond what was expected of them, and for that reason this will be the only place I will ever recommend for any electronic repair!! Great job guys!

Joshua Ellis gave Digital Doc a 5 star review

Highly recommend Digital Doc in chesterfield. Very friendly and extremely knowledgeable staff. We had a problem with my daughter's iPhone I called the Apple support and they was unable to help me, but Matt and his staff solved the problem very quickly! Thank you so much, we will be life long customers

Tricia Geisen Price gave Digital Doc a 5 star review

Brought in my ibuypower gaming laptop for a clean up - of both the hard drive and the physical computer itself. I was having problems with overheating causing fps drops and stuttering while gaming. Got my computer back 24 hours later and it runs and looks brand spankin’ new. So ridiculously pleased with the service. Crazy affordable. Would definitely recommend and return!

Caroline Buser gave Digital Doc a 5 star review

Digital Doc did a great job replacing my cracked iPad screen!

Ike Austin gave Digital Doc a 5 star review

We had a great experience dealing with Matt Kasten. We are very pleased with the deal he gave us on a laptop. A+ experience Matt made it very convenient for us!

Paula Barnhart gave Digital Doc a 5 star review

Very excellent service and very professional! Recommend to anyone for any problems with electronics!

Ryan Staicoff gave Digital Doc a 5 star review

Great experience! Very knowledgeable and helpful.

Joanne Ringsdorf gave Digital Doc a 5 star review

I moved to Wildhorse over the summer (from Northern Virginia) and wanted to give a huge shout out to a company I discovered this morning called Digital Doc. Digital Doc is located off of Chesterfield Airport Road, across from the Bank of America in the Valley. I cannot say enough fabulous things about this company. This past weekend my iPhone 6 completely died on me. I could not get it to take a charge and I could not get it to power on. It had a black screen. Over the past few months I had been noticing battery issues with the phone. I would charge the phone at night and have 100% battery in the morning only to be down to 20% battery life a few hours later. This phone is my lifeline...it has all of my contact information that I have gathered over the years, photos of my kids, etc. (I should have properly backed it up but I did not). In any event, I took my iPhone to the Apple stored located at West County Center yesterday. I had to wait 2 hours to been seen by someone. I explained the battery issue to the Apple tech who was assigned to assist me. The Apple tech attempted to restore power to my phone by plugging it up to a "super charger." After 15 minutes, my phone still did not have any power. The tech then proceeded to run a diagnostic on my phone and advised me that the problem was not my battery. He informed me that the diagnostic revealed a hardware issue with my phone and that I needed to purchase a new phone. He also advised that Apple would be unable to recover any of the stored information on my phone (but he referred me to a company in Brentwood that could potentially help). I was beside myself and not willing to shell out hundreds of dollars for a new phone. Plus, my top priority was attempting to recover all of the data off of my phone. This morning my husband went to work and a friend at work referred him to Digital Doc. I rushed over there as soon as they opened and explained all of the above to Matt, the business owner. He was FANTASTIC!! Matt explained to me the various issues that could be going on with my phone and the potential costs of remedying those problems. He advised that he would start with the battery (as it sounded like a battery issue) and then we would go from there. He was honest and forthright with me about cost/benefit analysis of doing various "fixes" to my phone. Matt popped a new battery into my phone and it sprang to life. He ran a test on my old battery and determined that there was 0% power in it. Dealing with him was WONDERFUL. My phone is alive and well and I am back home and backing it up as I type this. I just wanted to pass the word on this terrific local company. They do all sorts of computer/cell phone restoration and repair. They will forever be my first choice if I have any electronic issues down the road. I apologize for the long message. Just wanted to let you know about Digital Doc and to send a caution about the Apple store who completely misdiagnosed my issue.

Kiikii Braun gave Digital Doc a 5 star review

They fixed my iPad quickly and it has been working great!

Audrey Kwast gave Digital Doc a 5 star review

These guys are amazing! I am a very satisfied customer I can't thank you guys enough for fixing my phone my phone looks brand new! No lie I will be back if I have anymore phone trouble

Ronnie Tucker gave Digital Doc a 5 star review

The microphone on my Google phone did not work so I brought it to DigitalDoc for repairs. When Eric looked online for a microphone replacement, he found... more

Barbara D. gave Digital Doc a 5 star review

Brought in my ibuypower gaming laptop for a clean up - of both the hard drive and the physical computer itself. I was having problems with overheating... more

Caroline B. gave Digital Doc a 5 star review

These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn't send me away like other companies... more

Joshua E. gave Digital Doc a 5 star review

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