Digital Doc

Reviews: 192

Average: 4.9 out of 5 Stars

16897 Chesterfield Airport Rd
Chesterfield, MO 63005
United States
636-333-1563
7/19/18

Had water damage to my phone They fixed it. Works as it should. Fixed fast for a reasonable price Would recommend ... See More

7/18/18

If I could give them more than five stars, I would. Just go there and you will be happy.... See More

7/17/18

Digital Doc has been a savior to All our hardware and software needs! Running a small business, it is vital to utilize other small businesses for our various needs. I can say without a doubt, they have solved our needs and help increase our business and decrease our concerns on multiple computer and... See More

7/16/18

It was excellent! Friendly personnel, work completed on time at estimated cost. I would recommend them to anyone with electronics problems
Mike... See More

7/13/18

I was very pleased with the service received. I was without access to internet as well as email on cell phone and IPad. All problems resolved with great service within 24 hours. Highly recommend Digital Doc.... See More

7/12/18

Digital Doc was not only the only shop in a ~50 mile radius who seemed able to fix my MacBook, but did so with apparent ease. Adam was extremely polite and professional and had a smile on his face and pep in his step any time I dealt with him.

The shop was extremely clean and well managed. I wou... See More

7/11/18

I appreciate everyone at the Chesterfield Digital Doc. Each time I go in they are so kind and hemlpful. I enjoy that they explain how the technology works and how they will fix it. Our school brings our broken iPads to them and we have NEVER been disappointed by they service or prices. Thank you. ... See More

7/09/18

I think the gentlemen were helpful, but I am not sure I like phone battery power is insufficient would like to know options... See More

7/08/18

Amazing service! Fixed my iPhone and iPad screens!!! Highly recommend!!! ... See More

7/07/18

Very polite personnel did great job... See More

7/07/18

Retail location was not intimidating or full of items for sale. Explained potential problems with easy to understand terms along with estimate of cost to fix. Friendly and happy to listen to customer. ... See More

7/07/18

Great customer service! ... See More

7/05/18

Excellent service by a knowledgeable staff. Would highly recommend Digital Doc...! ... See More

7/04/18

Needed a tune up and repair on my laptop, and Digital Doc was the remedy---and proper!... See More

7/04/18

Excellent service. Problem resolved in record time! I would definitely use their services again.... See More

6/30/18

The quick and personal customer service was amazing!... See More

6/29/18

They were most pleasant and h
Helpful. The first time looked at phone adjusted screen and there was no charge. Two weeks later when the phone was doing weird things found that there was an
Electrical short causing all of the problems and replaced the part promptly, reasonably and ahead of time p... See More

6/29/18

Digital Doc exceeded my expectations. Flawless work done in 30-45 mins. I will definitely recommend... See More

6/27/18

Digital Doc was very professional, answered all my questions and provided quick resolution to my computer problem.... See More

6/27/18

My son's iPhone was not working right after getting a small amount of water in it at 6 Flags. After reading other positive reviews, I decided to go to Digital Doc in Chesterfield. I found the staff to be very helpful and genuinely concerned about my problem. They tried a number of things to see i... See More

6/27/18

The guys there were extremely helpful to me in purchasing an iPhone. They also helped me with a technical issue and resolved it promptly. I highly recommend them for your electronics. Definitely 5 stars!! John Carnahan.... See More

6/27/18

Matt and his team are the BEST in west county! Always professional, polite, affordable and fast!! Our only stop for iPhone/iPad repair and replacement! Can’t say enough good things about Digital Doc!... See More

6/27/18

Have been in there multiple times with different phones and issues. Staff has always been so helpful and always fixed in amazing time! Love that it can be fixed so fast and will always tell everyone about them!!... See More

6/22/18

All around great experience! Very nice and helpful customer service. And great end product!... See More

6/19/18

Excellent customer service, very friendly , and very knowledgeable of electronics ... See More

6/19/18

I had a good experience there. They were very friendly and listened to me. They were able to get my phone and my computer working better. And I thought their repair prices were reasonable.... See More

6/19/18

They are always there for you, changing batteries, replacing screens with a great attitude. Also a wide selection of phones, and they will locate what you are looking for if they don’t have it! Matt and team are the best... See More

6/19/18

They know their stuff here. I wouldn't go anywhere else. ... See More

6/19/18

Great fast reliable service. These guys have worked on several of my devices and always do a great job. ... See More

6/17/18

Outstanding service. Quality sales staff. Everyone knows exactly what needs to be done the moment I describe the problem.
They have a very fair pricing structure. They work quickly and I can get back to work and complete my projects.

They even check in to make sure all is working perfectly.
... See More

My son's iPhone was not working right after getting a small amount of water in it at 6 Flags. After reading other positive reviews, I decided to go to Digital Doc in Chesterfield. I found the staff to be very helpful and genuinely concerned about my problem. They tried a number of things to see if my son's phone/data could be saved. In the end, it was already too late and both were lost. They had a refurbished phone, which I purchased for myself and handed my previous phone down to my son. They helped me figure out how to move our service and my data from my previous phone to the new one and made sure that when I left, I had two fully operating phones and plenty of solved problems! Throughout the whole process, they were fair, kept me appraised of the status of everything and made me feel like they were as concerned about getting this fixed as I was. Digital Doc is top of my list for any future electronics issues. They were terrific!

R Murray gave Digital Doc a 5 star review

I had a great experience at digital doc again. They are very professional, timely, and a reasonable price. They can fix anything. They fixed my daughter’s macbook pro even after I took it to two different place, including the apple store and they couldn’t fix it and didn’t know what the problem was. I definitely recommend digital doc to anyone who wants excellent service.

James Lee gave Digital Doc a 5 star review

I appreciate everyone at the Chesterfield Digital Doc. Each time I go in they are so kind and helpful. I enjoy that they explain how the technology works and how they will fix it. Our school brings our broken iPads to them and we have NEVER been disappointed by they service or prices. Thank you.

Joan LaMarche gave Digital Doc a 5 star review

If I could give them more than five stars, I would. Just go there and you will be happy.

Rasheed Algethami gave Digital Doc a 5 star review

The employees at Digital Doc were very friendly and knowledgeable. Price was very fair and service was quick. Definitely recommend!

Amber Shuh gave Digital Doc a 5 star review

Digital Doc was not only the only shop in a ~50 mile radius who seemed able to fix my MacBook, but did so with apparent ease. Adam was extremely polite and professional and had a smile on his face and pep in his step any time I dealt with him. The shop was extremely clean and well managed. I would highly recommend digital docs to anyone needing hardware repair on their electronics.

Andrew Steinberg gave Digital Doc a 5 star review

Retail location was not intimidating or full of items for sale. Explained potential problems with easy to understand terms along with estimate of cost to fix. Friendly and happy to listen to customer.

Ginger Burke gave Digital Doc a 5 star review

Digital Doc highly recommended!!! They fixed my laptop charge port that had always been loose and remained uncharged most of the time. The cord now fits snug and my laptop remains charged all the time. My husbands iPhone battery would not keep charge, it was needing to be charged frequently. They replaced it and in 24 hrs the new battery would never charge above 84%. Brought it back the next day, replaced it immediately. They said if we had any problems to just return it and they would make it right. Would highly recommend them. Excelllent customer service, very knowledgeable about electronics, and offered tips on our iPhones that were quite helpful! This place is unique to other CP repair stores I have been to, you feel like a valued customer .

Gwendolyn Warren gave Digital Doc a 5 star review

I stopped by to see my friend Matt at Digital Docs last week. GREAT PLACE!!! Whatever type of electronic work you need, visit Digital Docs!! For all my EMS/Fire/LEO friends -- Matt gives $10 off any service! GO SEE MATT AT DIGITAL DOCS!!!

Dixie Blatt gave Digital Doc a 5 star review

I would give this business above 5 stars if possible. Exceptional customer service, friendly staff (Matt), and great prices! It’s refreshing to feel that your wants/needs are a priority. I HIGHLY recommend this business to anyone looking to purchase a new phone, accessories, or in need of a repair. �

Abby Lakin gave Digital Doc a 5 star review

Digital doc took on my seemingly hopeless camera issue and made it their personal project. I got a perfectly working camera back without spending an arm and a leg sending it to the original company. A++! Thanks so much!

Laurel Marie gave Digital Doc a 5 star review

These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn’t send me away like other companies would have. They went beyond what was expected of them, and for that reason this will be the only place I will ever recommend for any electronic repair!! Great job guys!

Joshua Ellis gave Digital Doc a 5 star review

Highly recommend Digital Doc in chesterfield. Very friendly and extremely knowledgeable staff. We had a problem with my daughter's iPhone I called the Apple support and they was unable to help me, but Matt and his staff solved the problem very quickly! Thank you so much, we will be life long customers

Tricia Geisen Price gave Digital Doc a 5 star review

Brought in my ibuypower gaming laptop for a clean up - of both the hard drive and the physical computer itself. I was having problems with overheating causing fps drops and stuttering while gaming. Got my computer back 24 hours later and it runs and looks brand spankin’ new. So ridiculously pleased with the service. Crazy affordable. Would definitely recommend and return!

Caroline Buser gave Digital Doc a 5 star review

Digital Doc did a great job replacing my cracked iPad screen!

Ike Austin gave Digital Doc a 5 star review

We had a great experience dealing with Matt Kasten. We are very pleased with the deal he gave us on a laptop. A+ experience Matt made it very convenient for us!

Paula Barnhart gave Digital Doc a 5 star review

Very excellent service and very professional! Recommend to anyone for any problems with electronics!

Ryan Staicoff gave Digital Doc a 5 star review

Great experience! Very knowledgeable and helpful.

Joanne Ringsdorf gave Digital Doc a 5 star review

I moved to Wildhorse over the summer (from Northern Virginia) and wanted to give a huge shout out to a company I discovered this morning called Digital Doc. Digital Doc is located off of Chesterfield Airport Road, across from the Bank of America in the Valley. I cannot say enough fabulous things about this company. This past weekend my iPhone 6 completely died on me. I could not get it to take a charge and I could not get it to power on. It had a black screen. Over the past few months I had been noticing battery issues with the phone. I would charge the phone at night and have 100% battery in the morning only to be down to 20% battery life a few hours later. This phone is my lifeline...it has all of my contact information that I have gathered over the years, photos of my kids, etc. (I should have properly backed it up but I did not). In any event, I took my iPhone to the Apple stored located at West County Center yesterday. I had to wait 2 hours to been seen by someone. I explained the battery issue to the Apple tech who was assigned to assist me. The Apple tech attempted to restore power to my phone by plugging it up to a "super charger." After 15 minutes, my phone still did not have any power. The tech then proceeded to run a diagnostic on my phone and advised me that the problem was not my battery. He informed me that the diagnostic revealed a hardware issue with my phone and that I needed to purchase a new phone. He also advised that Apple would be unable to recover any of the stored information on my phone (but he referred me to a company in Brentwood that could potentially help). I was beside myself and not willing to shell out hundreds of dollars for a new phone. Plus, my top priority was attempting to recover all of the data off of my phone. This morning my husband went to work and a friend at work referred him to Digital Doc. I rushed over there as soon as they opened and explained all of the above to Matt, the business owner. He was FANTASTIC!! Matt explained to me the various issues that could be going on with my phone and the potential costs of remedying those problems. He advised that he would start with the battery (as it sounded like a battery issue) and then we would go from there. He was honest and forthright with me about cost/benefit analysis of doing various "fixes" to my phone. Matt popped a new battery into my phone and it sprang to life. He ran a test on my old battery and determined that there was 0% power in it. Dealing with him was WONDERFUL. My phone is alive and well and I am back home and backing it up as I type this. I just wanted to pass the word on this terrific local company. They do all sorts of computer/cell phone restoration and repair. They will forever be my first choice if I have any electronic issues down the road. I apologize for the long message. Just wanted to let you know about Digital Doc and to send a caution about the Apple store who completely misdiagnosed my issue.

Kiikii Braun gave Digital Doc a 5 star review

They fixed my iPad quickly and it has been working great!

Audrey Kwast gave Digital Doc a 5 star review
Christie Ann Schobernd gave Digital Doc a 5 star review

These guys are amazing! I am a very satisfied customer I can't thank you guys enough for fixing my phone my phone looks brand new! No lie I will be back if I have anymore phone trouble

Ronnie Tucker gave Digital Doc a 5 star review
Brian Heineman gave Digital Doc a 5 star review
Adam Kasten gave Digital Doc a 5 star review
Brianna Large gave Digital Doc a 5 star review

I got quick and complete fixing of my iPad. And for a very reasonable price! Jane Baker

Jane Ladendorff Baker gave Digital Doc a 5 star review
Carolyn Kasten gave Digital Doc a 5 star review
Alyssa Kasten gave Digital Doc a 5 star review

If you need exceptional service and the right team to do it go to Digital Doc Chesterfield. The service is wonderful and Matt Kasten always has the right answer. If he doesn't have the means of fixing something he will point you in the right direction. Dedicated chamber member, and membership committee member, Matt Kasten is about community and service. Go to Digital Doc.

Carly Hebron gave Digital Doc a 5 star review

They fixed our company’s printer fast and for a great price! Great customer service and was given frequent updates on the status of the job

Joe Settlemyer gave Digital Doc a 5 star review

These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn't send me away like other companies... more

Joshua E. gave Digital Doc a 5 star review

Brought in my ibuypower gaming laptop for a clean up - of both the hard drive and the physical computer itself. I was having problems with overheating... more

Caroline B. gave Digital Doc a 5 star review

Fixed my broken iPhone 6s screen within 30-45 minutes. A few weeks later the screen was acting up and I took it in. Immediately they were on my side,... more

Amber Y. gave Digital Doc a 5 star review

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