Digital Doc

Reviews: 72

Average: 5 out of 5 Stars

9/22/17

Great customer service. ... See More

9/22/17

They fixed my phone. Y replacing a shattered screen quickly and for a fair price... See More

9/16/17

The best. They listen and then do whatever it takes to fix the issue. Customers satisfaction is more important than making a profit. ... See More

9/15/17

Great customer service. Very knowledgeable staff. Did great work in a very timely manner! I would highly recommend.... See More

9/13/17

Great experience. Went above and beyond to help me not only with a cracked screen but my lack of knowledge when it comes to Apple and having multiple Apple accounts! I will be back for sure with any other phone issues! Highly recommend! Thanks guys!... See More

9/10/17

It was a real pleasure working with everyone at Digital Doc. Honesty, professionalism, and expert repair is what I found. You can't go wrong by bringing your tech to them!!... See More

8/31/17

AMAZING! Adam and Matt were extremely helpful and knowledgeable. I went in hoping to get my cell phone repaired, ended up buying a used iPhone instead. They went above and beyond to retrieve my contacts and pictures off of my old phone and transfer them to the new one. Unbeatable customer service! H... See More

8/26/17

Great service at a great price. They had my equipment up and running in a short amount of time. The estimate was spot on. Thank you very much to the Digital Doc Team for your help.... See More

8/25/17

Adam at Digital Doc was found problem in my Laptop acurately, fixed it in timely manner. He was curtious, thorough. Staff at DigitalDoc are hardeorking and excellent.... See More

8/21/17

Extremely helpful and went out of the way to diagnose the problem with my phone.... See More

8/14/17

Awesome service! I would recommend Digital Doc to anyone that needs their phone repaired. They were very fast and courteous. Best prices that I found also.... See More

8/14/17

Matt and Adam were both very knowledgeable and friendly. They had the parts in stock and the repair was completed in less than an hour. The store was clean and easy to find. I would definitely recommend digital doc to anyone needing repairs... See More

8/14/17

Very helpful and professional. Phone works great. I'mean happy. Thank you Digital Doc.... See More

8/09/17

I would like to thank your shop in Chesterfield and the two gents that helped me. Great job, less cost than other phone repair places. But the best of all is that I went to your website as well as four others and went to the "contact us" and you were the only company to respond. That is great. custo... See More

8/08/17

I can't say enough good about these people. They worked their tails off to get my water damaged computer back up to snuff. All with crazy deadlines & communication & distance issues. They were kind and fair. I'll be doing more business with them no matter where I reside. Even planning on sending wor... See More

8/08/17

The staff is friendly and very helpful. Excellent service. ... See More

8/05/17

Excellent communication with superb follow up. Definitely a great alternative than buying a new device. ... See More

7/24/17

EXCELLENT customer service ! : ) Turn around time on my lap top was only 3 days! Will definitely use again in the future!... See More

7/18/17

Fixed my laptop within 24 hours from water damage! Very professional and efficient! ... See More

7/11/17

Fantastic experience at Digital Doc, been there multiple times (old computer) Excellent customer service. They've always been very friendly and accommodating, never made me feel like any of my questions were bothersome, took the time to explain everything to me. Check them out for any and all comput... See More

7/10/17

I am very pleased with the services we were provided when visting Digital Doc. My Son dropped my I-Pad 2 on the kitchen floor shattering the screen, and I was really upset since I use the Ipad for College. Digital Doc's not only fixed the screen, but they were able to fix the battery with a full rep... See More

7/07/17

They were very up front with prices and step by step progress of fixing the T.V.... See More

6/26/17

My experience with Digital Doc was great! The employees were extremely helpful and friendly. They fixed my phone quickly and efficiently and made sure I was satisfied with the work that they performed. I would highly recommend going to Digital Doc for any cell phone repair needs. ... See More

6/23/17

Digital Doc has friendly staff members ,and fair prices . I had two tablets fixed for my kids . They were done before the time I was given . They look and work like new again . Thanks Digital Doc ... See More

6/22/17

Professional and great customer service ... See More

6/21/17

The guys that work here really went over and Beyond on my phone today and they were very honest people... See More

6/18/17

They were able to revive my phone and get it working again. Was a very reasonable price and didn't take long at all. ... See More

6/17/17

Steve is super friendly and very helpful. Great equipment. Will recommend and come back!... See More

6/13/17

Matt and crew took great care of us and saved us $$! I would highly recommend them!... See More

6/06/17

I have been in the market for a used IPhone and I contacted Matt Kasten from Digital Doc! Good move on my part! This phone looks brand new and performs better than I have seen for awhile!! The service and the price were the best!!! Thanks Matt! Super Job!!!!... See More

6/01/17

I am 110% satisfied with the purchase of my laptop from Matt Kasten! He gave me excellent service starting with his product knowledge all the way to the end by assisting with setup! He has made several followup calls to insure that I was comfortable with the new device and to see if he could assist ... See More

5/18/17

This is the second time we have had to opportunity to utilize Digital Doc in Chesterfield. They exceeded my expectations both times! Their customer service is flawless and the cost was more than reasonable. I would definitely recommend them. ... See More

Went on Sunday morning after my phone screen broke Saturday night. Matt was so professional and knowledgeable! He saw me sitting in my car outside before they opened and opened a few minutes early. Quick service and very friendly.

David Roberts gave Digital Doc a 5 star review

Adam was very helpful and friendly. He was able to identify an issue with my husband's old BlackBerry and fix it quickly. Great quality merchandise at a fair price- the refurbished phones look brand new! I will definitely use them in the future!!

Amelia Simms gave Digital Doc a 5 star review

Fixed our ipad screen quickly and super nice guys to work with! I will definitely go back here!

Lauren Heerdegen gave Digital Doc a 5 star review

I shattered my iPhone screen and Digital Doc was able to replace it in under 30 minutes! Appreciated the excellent service and great prices! Definitely recommend for any phone repair needs.

Joan Right gave Digital Doc a 5 star review

All of the staff was very friendly! The price was very reasonable compared to other stores asking for a demanding price. The service was excellent and my laptop was fixed efficiently. I will definetely come back if I ever have something that needs to be fixed again. I highly recommend to anyone who is searching for a place to get a device repaired.

eun lee gave Digital Doc a 5 star review

Great experience. Went above and beyond to help me not only with a cracked screen but my lack of knowledge when it comes to Apple and having multiple Apple accounts! I will be back for sure with any other phone issues! Highly recommend! Thanks guys!

Maureen Desmond Nordike gave Digital Doc a 5 star review

AMAZING! Adam and Matt were extremely helpful and knowledgeable. I went in hoping to get my cell phone repaired, ended up buying a used iPhone instead. They went above and beyond to retrieve my contacts and pictures off of my old phone and transfer them to the new one. Unbeatable customer service! Highly recommend!

Donna Edie gave Digital Doc a 5 star review

Went in for a laptop charger, Matt helped us out. This man went above and beyond our expectations! Matt informed us of what needed to be done, and even tho we didn't leave with anything (this time) we were able to get the laptop up and running!!! Thank you Matt !! You let us know that there truly is GREAT customer service still existing.... there really is truth in the smaller businesses being better than those ignorant big name chains. We WILL BE BACK !!! I HIGHLY RECOMMEND THIS STORE FOR YOUR COMPUTER NEEDS!!!

Natalie Strickland gave Digital Doc a 5 star review

These people are amazing!!!! So friendly, kind, and honest. They truly appreciate your business here and get the job done so quick!!!

Abbi Robinson gave Digital Doc a 5 star review
Heather Lamb gave Digital Doc a 5 star review

I brought in my water-damaged MacBook, and they spent 7 days working really hard to try to fix it. Although it was ultimately damaged beyond repair, they did a great job keeping me informed and letting me know my options. They were able to save my data, thankfully, and at a very reasonable price. Didn't charge at all for trying to fix the water damage! It's important to have a computer service place you trust, and I definitely trust Digital Doc!

Michelle Valentine gave Digital Doc a 5 star review
Melissa Bujnak gave Digital Doc a 5 star review

The guys that work here really went over and Beyond on my phone today and they were very honest people -- Erin C

Erin Carusa gave Digital Doc a 5 star review
Brendan Dusha gave Digital Doc a 5 star review
Kim Ansell McLaughlin gave Digital Doc a 5 star review

Just received great service as always , so many great personalities Fast turn around, reasonable prices, convenient, friendly

Mimo Cheng gave Digital Doc a 5 star review

Had a phone screen replaced and they did an excellent job! Highly recommend them!

Kristi Wickenhauser Kaiser gave Digital Doc a 5 star review

I shattered my iPhone screen and Digital Doc was able to replace it in under 30 minutes! Appreciated the excellent service and great prices! Definitely recommend for any phone repair needs.

Betty Goodman gave Digital Doc a 5 star review

Absolutely recommend! The salesperson was professional, helpful, and trustworthy! We got a used phone-everything was transferred from our old phone, and the phone was activated and ready to use before we left.

Shara Barlage Kuehl gave Digital Doc a 5 star review
Elizabeth Felton gave Digital Doc a 5 star review

Great store and great management! I have never been disappointed when doing business with them. I highly recommend them. Matt really knows his business well!

John Andesilich gave Digital Doc a 5 star review

All of the staff was very friendly! The price was very reasonable compared to other stores asking for a demanding price. The service was excellent and my laptop was fixed efficiently. I will definetely come back if I ever have something that needs to be fixed again. I highly recommend to anyone who is searching for a place to get a device repaired.

Eun Grace Lee gave Digital Doc a 5 star review

My screen on my phone was completely busted (lost it and when I got it back it was in that condition) . Matt explained everything and quoted the price on a new screen. Figured might as well just get a new one. The phones they have in the store are unlocked and at great prices. My Sim wasnt the right size for the new phone and after trying to make the sim go in, part of the insert got bent (Don't know exact terminology) and he gave me the more expensive model at the same price as the other one, which he didn't have to do. Walked out of there with a new phone at a price I wouldn't even have thought was possible. Customer service a+++

Donica Sharpe gave Digital Doc a 5 star review

Did a great job finding me the phone I was looking for at a great price! Matt went above and beyond to meet all of my wishlist items.

Kayela Schoen gave Digital Doc a 5 star review

I have taken two iPads for screen replacements and they have been wonderful both times. Always quick and reasonable!

Meghan Sabados Hipp gave Digital Doc a 5 star review

Brought in my work computer to get repaired over the weekend and they had it ready for my by Sunday! Very friendly and helpful in all aspects!! �

Amber Grisham gave Digital Doc a 5 star review

They were super helpful and efficient, I just had a cracked screen that needed to be fixed and they got it done right away and were very affordable. Highly recommended!!!

Meg McCall gave Digital Doc a 5 star review

I found a phone that they were selling and when I realized it wasn't the one that I was actually looking for, they took the time to find the phone for me That best fit my needs. They had excellent customer service and the phone was in great shape when I picked it up. They even took the time to set the phone up for me and switch my Sim card to make sure it works properly. Will definitely use them again

Kelly Edinger gave Digital Doc a 5 star review

My sins iPhone went for a brief swim. They were able to fully restore the 6 month old iPhone! Very reasonable prices and great customer service!

Janis Steiner Boehm gave Digital Doc a 5 star review

I wish I could give these guys more than 5 stars... I had an issue with my old but awesome camera's auto focus. I called several camera stores in town that were of no help. Digital Doc fixed the issue at such a reasonable price and the customer service was excellent. Look no further, this is the place you want to go for all your digital device repairs!!

Mary Ballowe gave Digital Doc a 5 star review

So my twelve-year-old crush the screen to her iPad mini and seeing that an active member of society I never have time Monday through Friday to get it fixed... more

Paco R. gave Digital Doc a 5 star review

Wonderful experience. I purchased a tablet here and they walked me through everything I needed to know, set up my antivirus and it was still less expensive... more

Shelby W. gave Digital Doc a 5 star review

Needed my iPhone 6s screen repaired quickly. These guys were available, quick and did a great job. Very professional and helpful. more

Debbie H. gave Digital Doc a 5 star review
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