Digital Docs, di xagnosed problem and identified specific replacement part. Upfront w/ cost of repair and part. No hidden cost ucost upobtu. Matt, the IT and Customer service person, answeed my question politely . Professional presentation. Clean and organized store. All around positive impression ... See More
I went in to digital doc after absolutely destroying my screen to the point where a plaid color stream was showing up, so I went and he fixed super quickly, and even did it in front of us at our request, it was a super good experience and I would definitely recommend it.... See More
I’ve had several devices worked on at Digital Doc. They always do a great job, repairs look like new and are made quickly but the best part is the personal service they give. There are repair places closer to where I live but because of the service I keep coming back to Digital Doc in Chesterfie... See More
To All reading this, To Establish Credibility of this “Review”, Not only am I a Successful High Level Professional, but am so seldomly Impressed with Anything from others, that I Virtually Never take my time out to write reviews such as this !!
These people (the Owner “Matt”, and his K... See More
Excellent customer service. I live 25 minutes away from Matt’s Chesterfield location and it’s worth the drive.
Efficiency, quality and promptness are each outstanding.
I’ve also purchased several pre-owned merchandise items for my business and they are of the highest standards of quali... See More
Some time ago I had my laptop tuned up in California by Best Buy Geek squad. When I got it back I lost important installs and password entry to most of my important sites. When I got to Missouri I took it to Digital Doc to speed it up and get rid of unneeded junk. I can’t express how much improved... See More
Digital Doc is my go to place for any of my technical needs. They are thorough with their evaluation of problems and offer solutions at various price ranges. They aren’t out to “price gouge” you. I have used them for iPhone screen repair to replacing the hard drive in my 2010 MacBook Pro they ... See More
My laptop computer hit a glitch while trying to download new version of windows. Admittedly I know very little about computers so based on other reviews, took my computer into Digital Doc for repair. The people there are very patient, pleasant and explained each step they were taking to repair my computer. Never once did they condescend to me because I am computer illiterate. They fixed the computer quickly and at a reasonable price. When I had an issue with my volume after the repair, I took it back in and they fixed it. It wasn't something obvious that I would have been able to figure out without them. I will definitely recommend them to all my friends and if I ever need their services again I will not hesitate to use them. Nice to have people so helpful, courteous and efficient so close to home.
I've taken my computers to other places for repair, but never again...Digital Doc is my new "go to" place. They are reasonable, timely, and friendly. They performed as promised. Highly recommend their services -- Vickie K
Matt and his team (Matt and Adam) are great! They are always very TIMELY on completing work and very fair in their pricing! I Highly recommend them! -- Tammy N
The repairs were done quickly and at the right price. The employees were very helpful. I recommend him without reservation.
The staff was very helpful and friendly. Upfront about their services and confident they would be able to repair our device. When calling with additional questions they were able to help us over the phone the next day.
I have received the best service from the Digital Docs team. I live 30 minutes away but would go no where else. They make sure that I receive quality equipment and more. They also have some pre-owned computers and they work like they are brand new. Matt is an outstanding owner. Once you go there you will not want to go anywhere else! Really! I appreciate all that you do to help me to run my business. Jeri Jeri Schultz & Associates, LLC
Prompt service and professional atmosphere.
I’d like to thank Matt specifically who went above & beyond to fix my device quickly & with the respect & kindness rarely seen in customer service anymore. I highly recommend Digital Doc! Thank you so much for everything!
I highly recommend Digital Doc for its excellent customer service. I brought them a crashed hard drive for data recovery, and unlike another store I had tried, they were very pleasant and helped me within moments of walking in the door. They kept me updated on the progress of the recovery, and persevered with the aid of a data recovery lab to ultimately retrieve precious family photos. I highly trust Digital Doc and will return to them with any future needs.
Matt & Adam are amazing! We have been there twice and I'm constantly amazed by their genuine concern for their customer. The first time they helped get my daughter's Bluetooth working in her car after the company that installed it told me it couldn't be repaired and we needed to buy and install a completely new system (it needed a new battery and some parts reassembled to hold the battery). Not only did they figure it out, they fixed it and then tested it numerous times to make sure her Bluetooth was working. Second time was a problem with an HTC M9 cell phone (never buy this phone!) It wasn't charging and was also deleting info and programs. No one would touch it much less order a batter for it. Brought it here, they found a battery for it and walked us through the different "fixes" and costs of each. They also were very realistic about potential damage that could be caused by simply replacing the battery on this particular brand and the cost of other fixes for the other issues. We ended up buying a certified refurbished iPhone 6 for a little more than the repairs would have cost us. My daughter loves it. They spent time with us that day and even the next day making sure she could connect it to her Bluetooth and helping her transfer data! Kind, caring, honest reliable and just plain good at what they do! I'd give them more stars if I could!
Digital Doc is the place to go for all your electronic needs. Matt and the staff are A+ in customer service. Quick and reliable. I had a screen repaired and also bought a phone at there. Prices are awesome. You all have to go see these guys for any electronic needs. Thanks guys!!!
Great service at lower than expected cost. Very clean store with professional and knowledgeable staff.
Digital Doc was not only the only shop in a ~50 mile radius who seemed able to fix my MacBook, but did so with apparent ease. Adam was extremely polite and professional and had a smile on his face and pep in his step any time I dealt with him. The shop was extremely clean and well managed. I would highly recommend digital docs to anyone needing hardware repair on their electronics.
Retail location was not intimidating or full of items for sale. Explained potential problems with easy to understand terms along with estimate of cost to fix. Friendly and happy to listen to customer.
Digital Doc highly recommended!!! They fixed my laptop charge port that had always been loose and remained uncharged most of the time. The cord now fits snug and my laptop remains charged all the time. My husbands iPhone battery would not keep charge, it was needing to be charged frequently. They replaced it and in 24 hrs the new battery would never charge above 84%. Brought it back the next day, replaced it immediately. They said if we had any problems to just return it and they would make it right. Would highly recommend them. Excelllent customer service, very knowledgeable about electronics, and offered tips on our iPhones that were quite helpful! This place is unique to other CP repair stores I have been to, you feel like a valued customer .
I stopped by to see my friend Matt at Digital Docs last week. GREAT PLACE!!! Whatever type of electronic work you need, visit Digital Docs!! For all my EMS/Fire/LEO friends -- Matt gives $10 off any service! GO SEE MATT AT DIGITAL DOCS!!!
I would give this business above 5 stars if possible. Exceptional customer service, friendly staff (Matt), and great prices! It’s refreshing to feel that your wants/needs are a priority. I HIGHLY recommend this business to anyone looking to purchase a new phone, accessories, or in need of a repair. �
Digital doc took on my seemingly hopeless camera issue and made it their personal project. I got a perfectly working camera back without spending an arm and a leg sending it to the original company. A++! Thanks so much!
These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn’t send me away like other companies would have. They went beyond what was expected of them, and for that reason this will be the only place I will ever recommend for any electronic repair!! Great job guys!
Highly recommend Digital Doc in chesterfield. Very friendly and extremely knowledgeable staff. We had a problem with my daughter's iPhone I called the Apple support and they was unable to help me, but Matt and his staff solved the problem very quickly! Thank you so much, we will be life long customers
Brought in my ibuypower gaming laptop for a clean up - of both the hard drive and the physical computer itself. I was having problems with overheating causing fps drops and stuttering while gaming. Got my computer back 24 hours later and it runs and looks brand spankin’ new. So ridiculously pleased with the service. Crazy affordable. Would definitely recommend and return!
Digital Doc did a great job replacing my cracked iPad screen!
We had a great experience dealing with Matt Kasten. We are very pleased with the deal he gave us on a laptop. A+ experience Matt made it very convenient for us!
Very excellent service and very professional! Recommend to anyone for any problems with electronics!
Great experience! Very knowledgeable and helpful.
The microphone on my Google phone did not work so I brought it to DigitalDoc for repairs. When Eric looked online for a microphone replacement, he found... more
Brought in my ibuypower gaming laptop for a clean up - of both the hard drive and the physical computer itself. I was having problems with overheating... more