Matt, the owner and Matt the tech were super friendly and helpful. My laptop, with a crashed hard drive, was repaired in about 2 hours time and at a very affordable cost. I will never go anywhere else in the. future when I have computer issues. Check them out, you won't be sorry.... See More
I highly recommend Digital Doc to anyone hat doesn’t want to wait in lines at your local network store! They also explain the issue in terms you’ll actually understand. They are friendly, funny and provide exceptional customer service. Phone screen repair to computer issues, they do it all at an... See More
I moved to Wildhorse over the summer (from Northern Virginia) and wanted to give a huge shout out to a company I discovered this morning called Digital Doc. Digital Doc is located off of Chesterfield Airport Road, across from the Bank of America in the Valley. I cannot say enough fabulous things abo... See More
They were great. They took a really dead computer and saved all my files from disappearing. Then they worked on the computer and brought it back to life. The owner went over a lot of fixes and ideas for the future. I will be back and will tell others ... See More
All these phones, tablets and computers are a bit of a challenge to me and my family but these guys are terrific. They have this great combination of expertise, professionalism and customer service. There is no big box feel while their convenient location and terrific hours fits my schedule perfectl... See More
They were terrific. The price was very reasonable to fix my Surface Pro 4. Athe result was fantastic - amazing actually. But no one else would take it on. The result was better than i could expect. There were some issues with the first screen they got - and the whole team was so courteous about... See More
Super fast service (in by 9am - out by 3pm). Very reasonably priced parts and labor. Proprietor taught me how to manage several changes to the software that were necessary for my five-year-old machine. Less than a day later, it is as if the catastrophe never happened. I can't thank Matt and Adam eno... See More
Great place to repair or get different phone very nice to deal with, fixed my phone and works like a new one, even offered me a loaner phone which was very nice.
Would for sure go back there again thank you for all of your help getting my phone going .
Excellent service... See More
Matt and his staff are top notch. They are not only extremely friendly from the moment you enter they are very knowledgeable .
The team complements each other well, each seems to have a certain strong point that makes them a great team to work with.
They are also able to explain problems so that t... See More
I had a broken android phone and I took it in and met with Adam. And he kept it for a while and he was going to try to repair it for me. But we both came to the conclusion that it was not going to be cost-effective. He showed me some of his pre-owned phones and we decided that I would trade mine i... See More
Excellent customer service! Digital Doc went above and beyond to try to repair my water damaged iPhone. They went above and beyond to try to fix it and we're very professional throughout the entire process. I will always take my business back to them!... See More
Great experience. Went above and beyond to help me not only with a cracked screen but my lack of knowledge when it comes to Apple and having multiple Apple accounts! I will be back for sure with any other phone issues! Highly recommend! Thanks guys!... See More
AMAZING! Adam and Matt were extremely helpful and knowledgeable. I went in hoping to get my cell phone repaired, ended up buying a used iPhone instead. They went above and beyond to retrieve my contacts and pictures off of my old phone and transfer them to the new one. Unbeatable customer service! H... See More
Matt and Adam were both very knowledgeable and friendly. They had the parts in stock and the repair was completed in less than an hour. The store was clean and easy to find. I would definitely recommend digital doc to anyone needing repairs... See More
I would like to thank your shop in Chesterfield and the two gents that helped me. Great job, less cost than other phone repair places. But the best of all is that I went to your website as well as four others and went to the "contact us" and you were the only company to respond. That is great. custo... See More
I can't say enough good about these people. They worked their tails off to get my water damaged computer back up to snuff. All with crazy deadlines & communication & distance issues. They were kind and fair. I'll be doing more business with them no matter where I reside. Even planning on sending wor... See More
Fantastic experience at Digital Doc, been there multiple times (old computer) Excellent customer service. They've always been very friendly and accommodating, never made me feel like any of my questions were bothersome, took the time to explain everything to me. Check them out for any and all comput... See More
I am very pleased with the services we were provided when visting Digital Doc. My Son dropped my I-Pad 2 on the kitchen floor shattering the screen, and I was really upset since I use the Ipad for College. Digital Doc's not only fixed the screen, but they were able to fix the battery with a full rep... See More
My experience with Digital Doc was great! The employees were extremely helpful and friendly. They fixed my phone quickly and efficiently and made sure I was satisfied with the work that they performed. I would highly recommend going to Digital Doc for any cell phone repair needs. ... See More
I have been in the market for a used IPhone and I contacted Matt Kasten from Digital Doc! Good move on my part! This phone looks brand new and performs better than I have seen for awhile!! The service and the price were the best!!! Thanks Matt! Super Job!!!!... See More
I am 110% satisfied with the purchase of my laptop from Matt Kasten! He gave me excellent service starting with his product knowledge all the way to the end by assisting with setup! He has made several followup calls to insure that I was comfortable with the new device and to see if he could assist ... See More
This is the second time we have had to opportunity to utilize Digital Doc in Chesterfield. They exceeded my expectations both times! Their customer service is flawless and the cost was more than reasonable. I would definitely recommend them. ... See More
Great customer service at a very reasonbale price as compared to others in the area. Matt and his staff are very co-operative and great to work with. Highly recommend them to anyone! -- AB
I have never shared a review. I must say this is a place to go. What honest, helpful employees! THANK YOU to Matt and Adam for guiding me through every guestion! You made a bad day good! Thank you! I will most definitely share your business!
My phone crashed on me and I went to Digital Doc and the guys there were very helpful and fix my phone on the spot while I waited. Very good service and very good price. Very professional and polite. I recommend them and I will use them for all my electronic repairs. Great sevice.
Incredibly helpful and knowledgeable staff. Cared about helping us over selling to us. We really appreciate the honesty and care they provided.
I’ve used Digital Docs twice now, both times very satisfied with their advice & service. 1st time was to replace the operating system on my mother’s pc, and team at DD was patient & understanding of giving her what she needed, which wasn’t the latest version of windows. 2nd time was recently to clean up my PC, which had become infected with some malware, and was running sluggish. Great service, turned it around in a day. Very satisfied with services of Digital Docs in Chesterfield! M
We had a great experience dealing with Matt Kasten. We are very pleased with the deal he gave us on a laptop. A+ experience Matt made it very convenient for us!
Very excellent service and very professional! Recommend to anyone for any problems with electronics!
Great experience! Very knowledgeable and helpful.
I moved to Wildhorse over the summer (from Northern Virginia) and wanted to give a huge shout out to a company I discovered this morning called Digital Doc. Digital Doc is located off of Chesterfield Airport Road, across from the Bank of America in the Valley. I cannot say enough fabulous things about this company. This past weekend my iPhone 6 completely died on me. I could not get it to take a charge and I could not get it to power on. It had a black screen. Over the past few months I had been noticing battery issues with the phone. I would charge the phone at night and have 100% battery in the morning only to be down to 20% battery life a few hours later. This phone is my lifeline...it has all of my contact information that I have gathered over the years, photos of my kids, etc. (I should have properly backed it up but I did not). In any event, I took my iPhone to the Apple stored located at West County Center yesterday. I had to wait 2 hours to been seen by someone. I explained the battery issue to the Apple tech who was assigned to assist me. The Apple tech attempted to restore power to my phone by plugging it up to a "super charger." After 15 minutes, my phone still did not have any power. The tech then proceeded to run a diagnostic on my phone and advised me that the problem was not my battery. He informed me that the diagnostic revealed a hardware issue with my phone and that I needed to purchase a new phone. He also advised that Apple would be unable to recover any of the stored information on my phone (but he referred me to a company in Brentwood that could potentially help). I was beside myself and not willing to shell out hundreds of dollars for a new phone. Plus, my top priority was attempting to recover all of the data off of my phone. This morning my husband went to work and a friend at work referred him to Digital Doc. I rushed over there as soon as they opened and explained all of the above to Matt, the business owner. He was FANTASTIC!! Matt explained to me the various issues that could be going on with my phone and the potential costs of remedying those problems. He advised that he would start with the battery (as it sounded like a battery issue) and then we would go from there. He was honest and forthright with me about cost/benefit analysis of doing various "fixes" to my phone. Matt popped a new battery into my phone and it sprang to life. He ran a test on my old battery and determined that there was 0% power in it. Dealing with him was WONDERFUL. My phone is alive and well and I am back home and backing it up as I type this. I just wanted to pass the word on this terrific local company. They do all sorts of computer/cell phone restoration and repair. They will forever be my first choice if I have any electronic issues down the road. I apologize for the long message. Just wanted to let you know about Digital Doc and to send a caution about the Apple store who completely misdiagnosed my issue.
They fixed my iPad quickly and it has been working great!
These guys are amazing! I am a very satisfied customer I can't thank you guys enough for fixing my phone my phone looks brand new! No lie I will be back if I have anymore phone trouble
I got quick and complete fixing of my iPad. And for a very reasonable price! Jane Baker
If you need exceptional service and the right team to do it go to Digital Doc Chesterfield. The service is wonderful and Matt Kasten always has the right answer. If he doesn't have the means of fixing something he will point you in the right direction. Dedicated chamber member, and membership committee member, Matt Kasten is about community and service. Go to Digital Doc.
They fixed our company’s printer fast and for a great price! Great customer service and was given frequent updates on the status of the job
Great experience. Went above and beyond to help me not only with a cracked screen but my lack of knowledge when it comes to Apple and having multiple Apple accounts! I will be back for sure with any other phone issues! Highly recommend! Thanks guys!
AMAZING! Adam and Matt were extremely helpful and knowledgeable. I went in hoping to get my cell phone repaired, ended up buying a used iPhone instead. They went above and beyond to retrieve my contacts and pictures off of my old phone and transfer them to the new one. Unbeatable customer service! Highly recommend!
Went in for a laptop charger, Matt helped us out. This man went above and beyond our expectations! Matt informed us of what needed to be done, and even tho we didn't leave with anything (this time) we were able to get the laptop up and running!!! Thank you Matt !! You let us know that there truly is GREAT customer service still existing.... there really is truth in the smaller businesses being better than those ignorant big name chains. We WILL BE BACK !!! I HIGHLY RECOMMEND THIS STORE FOR YOUR COMPUTER NEEDS!!!
I brought in my water-damaged MacBook, and they spent 7 days working really hard to try to fix it. Although it was ultimately damaged beyond repair, they did a great job keeping me informed and letting me know my options. They were able to save my data, thankfully, and at a very reasonable price. Didn't charge at all for trying to fix the water damage! It's important to have a computer service place you trust, and I definitely trust Digital Doc!
The guys that work here really went over and Beyond on my phone today and they were very honest people -- Erin C
Just received great service as always , so many great personalities Fast turn around, reasonable prices, convenient, friendly
Fixed my broken iPhone 6s screen within 30-45 minutes. A few weeks later the screen was acting up and I took it in. Immediately they were on my side,... more
Matt at Digital Docs fixed my broken iPhone screen in 30 minutes while I waited! Great Location and Amazing service!! Thank you! more
So my twelve-year-old crush the screen to her iPad mini and seeing that an active member of society I never have time Monday through Friday to get it fixed... more