After taking my laptop to Best Buy (where I bought it) to try to get help with my and getting NOWHERE I found Digital Docs and now wish I had more electronics that needed repairs!! The guys at Digital Docs were amazing when I brought my laptop to them in pieces. I needed files off the computer and t... See More
I must say that the team at Digital Doc is very professional and thoughtful. They quickly repaired the broken screen on my phone with no issues. They also had consideration to call me on other issues they could resolve on my phone which was a plus one from me. They totally saved me!! I thought i was... See More
Fixed my wife’s laptop quickly and for a great price! I would highly recommend to everyone.
I loved my experience at Digital Doc, they fixed my handicapped laptop by correctly diagnosing what the issue was ! They handed over my device on time , I would any day come here and get my devices fixed! Thanks you for fixing my laptop! Happy customer:)
They an awesome job repairing my son's switch and they were very kind to their customers as well as to me. I recommend to everyone that has issue that I had. I am very grateful.
These guys are the best!! They have great prices on their pre-owned / refurbished devices, they are always friendly when you walk in the door, and they have a lot of experience in this digital world. They can repair just about anything! I highly recommend them to take care of all of your needs! I am a repeat customer and plan to stay that way. 10 stars!...
The staff was super friendly and very informative! We bought two iPhones. Love them!
These guys are the best!! They have great prices on their pre-owned / refurbished devices, they are always friendly when you walk in the door, and they have a lot of experience in this digital world. They can repair just about anything! I highly recommend them to take care of all of your needs! I am a repeat customer and plan to stay that way. 10 stars!
This is a Great place to go for all your computer needs . They can help with everything. I would try them first for any electronic problem.Honest,reasonable and very knowledgeable and friendly.
I can't say enough GREAT things about Matt and his AWESOME TEAM at Digital Doc!!!!!!! Thank you so much for helping me with your wealth of digital knowledge and finding me the perfect IPAD for my daughter for a fraction of the price I would have paid elsewhere!!!!! You saved my pocketbook and my daughter is thrilled to have an IPAD!!!!!!!! I just can't thank you enough!!!!!
Digital Doc to the rescue again! They always take care of our computer and phone problems quickly and at an affordable price.
Speedy and thorough service! Particularly well with repairing phones & tablets that belong to kids who tend to be a little rough. We will continue to use DD for all of our future devices.
They resurrected my phone. An authorized Samsung dealer wasn't able to fix. Matt and his team stayed with it until they figured it out. I was beyond happy...not having to get a new phone and saving all my contacts and pics. Obviously I highly recommend them.
Digital Doc is a step above the rest. Matt and Adam helped me upgrade my iPhone while taking extra time to explain the features and thoroughly answer all of my questions. It's difficult to find honest, down-to-earth people in the business world, but Digital Doc is a perfect example of what every small business should strive to be. I'm a customer for life!
5 Stars!!! I phone6 wouldn't hold a charge, 1 call to Matt and the next day my phone was repaired and returned!! fantastic service, Thanks Matt and crew.
Highly recommend. Matt went above and beyond to fix my IPad. Great service and competitive prices.
I highly recommend them ! They fixed my daughters phone so quickly! They are always available to help and answer any questions I have had in such a timely matter ! They will be the ones we use to fix any of our phone or computer problems ! We will also purchase all our electronics from them from here on out !! Thanks so much for the amazing customer service !
It has been a few weeks now since you replaced the battery in my iPhone6. It no longer dies on me in the middle of the day and I don’t have to keep carrying charging cords everywhere I go. Many thanks for the quick service and providing a low-cost solution for my phone’s problem. I am glad to know I have another option when there is an issue with any of my devices. Thanks again!
I highly recommend them!!! After taking my computer to our local computer repair shop I was told that my hard-drive was shot and I couldn't retrieve any data or pictures off my computer. The shop tried to talk me into spending hundreds to rebuild my hard-drive. I declined and took my computer home. A friend of mine suggested Digital Doc and said the can work on almost anything! I took my computer in to their team and within a day I received a call that my computers data was recovered and to top it off my computer was back up and running too!!! THANK GOD I didn't listen to our local home-town computer repair shop and trusted a friends advice. Thanks to Digital Docs team I now have years worth of invaluable photos and important documents back in my life. You guys ROCK and best of all you're affordable too!!
Excellent communication on what it would take to get broken phone fixed and save the photos on the phone. Friendly staff with sound options on how far to go with a broken phone. Phone was fixed, photos saved, in just one business day.
I have received the best service from the Digital Docs team. I live 30 minutes away but would go no where else. They make sure that I receive quality equipment and more. They also have some pre-owned computers and they work like they are brand new. Matt is an outstanding owner. Once you go there you will not want to go anywhere else! Really! I appreciate all that you do to help me to run my business. Jeri Jeri Schultz & Associates, LLC
I just wanted to thank Matt. I called him In a pinch and asked if he had a cheap phone for my cousin who has damaged his IPHONE 7, multiple times now. His mom didn't want to fix the screen again and wanted to get a cheaper phone for him. He had plenty and within a hour went to the store and bought him an iPhone 5c, my cousin got the phone and he loves it. His mom is happy now also cause she can actually call him if needed. You guys are always amazing. Thanks again.
Prompt service and professional atmosphere.
I’d like to thank Matt specifically who went above & beyond to fix my device quickly & with the respect & kindness rarely seen in customer service anymore. I highly recommend Digital Doc! Thank you so much for everything!
Quick and awesome service!!!
Wonderful experience today at Digital Doc! Very knowledgeable technician solved my problem quickly! Felt confident I was in good hands and would heartily recommend for repair of any of your devices!!! Debbie Reid
I highly recommend Digital Doc for its excellent customer service. I brought them a crashed hard drive for data recovery, and unlike another store I had tried, they were very pleasant and helped me within moments of walking in the door. They kept me updated on the progress of the recovery, and persevered with the aid of a data recovery lab to ultimately retrieve precious family photos. I highly trust Digital Doc and will return to them with any future needs.
Matt & Adam are amazing! We have been there twice and I'm constantly amazed by their genuine concern for their customer. The first time they helped get my daughter's Bluetooth working in her car after the company that installed it told me it couldn't be repaired and we needed to buy and install a completely new system (it needed a new battery and some parts reassembled to hold the battery). Not only did they figure it out, they fixed it and then tested it numerous times to make sure her Bluetooth was working. Second time was a problem with an HTC M9 cell phone (never buy this phone!) It wasn't charging and was also deleting info and programs. No one would touch it much less order a batter for it. Brought it here, they found a battery for it and walked us through the different "fixes" and costs of each. They also were very realistic about potential damage that could be caused by simply replacing the battery on this particular brand and the cost of other fixes for the other issues. We ended up buying a certified refurbished iPhone 6 for a little more than the repairs would have cost us. My daughter loves it. They spent time with us that day and even the next day making sure she could connect it to her Bluetooth and helping her transfer data! Kind, caring, honest reliable and just plain good at what they do! I'd give them more stars if I could!
Great service at lower than expected cost. Very clean store with professional and knowledgeable staff.
Digital Doc was not only the only shop in a ~50 mile radius who seemed able to fix my MacBook, but did so with apparent ease. Adam was extremely polite and professional and had a smile on his face and pep in his step any time I dealt with him. The shop was extremely clean and well managed. I would highly recommend digital docs to anyone needing hardware repair on their electronics.
Retail location was not intimidating or full of items for sale. Explained potential problems with easy to understand terms along with estimate of cost to fix. Friendly and happy to listen to customer.
Digital Doc highly recommended!!! They fixed my laptop charge port that had always been loose and remained uncharged most of the time. The cord now fits snug and my laptop remains charged all the time. My husbands iPhone battery would not keep charge, it was needing to be charged frequently. They replaced it and in 24 hrs the new battery would never charge above 84%. Brought it back the next day, replaced it immediately. They said if we had any problems to just return it and they would make it right. Would highly recommend them. Excelllent customer service, very knowledgeable about electronics, and offered tips on our iPhones that were quite helpful! This place is unique to other CP repair stores I have been to, you feel like a valued customer .
I stopped by to see my friend Matt at Digital Docs last week. GREAT PLACE!!! Whatever type of electronic work you need, visit Digital Docs!! For all my EMS/Fire/LEO friends -- Matt gives $10 off any service! GO SEE MATT AT DIGITAL DOCS!!!
I would give this business above 5 stars if possible. Exceptional customer service, friendly staff (Matt), and great prices! It’s refreshing to feel that your wants/needs are a priority. I HIGHLY recommend this business to anyone looking to purchase a new phone, accessories, or in need of a repair. �
Digital doc took on my seemingly hopeless camera issue and made it their personal project. I got a perfectly working camera back without spending an arm and a leg sending it to the original company. A++! Thanks so much!
These guys are top notch! I brought my iPhone 7 in with a broke screen. It became a nightmare for them, but they didn’t send me away like other companies would have. They went beyond what was expected of them, and for that reason this will be the only place I will ever recommend for any electronic repair!! Great job guys!
Highly recommend Digital Doc in chesterfield. Very friendly and extremely knowledgeable staff. We had a problem with my daughter's iPhone I called the Apple support and they was unable to help me, but Matt and his staff solved the problem very quickly! Thank you so much, we will be life long customers
Digital Doc did a great job replacing my cracked iPad screen!
We had a great experience dealing with Matt Kasten. We are very pleased with the deal he gave us on a laptop. A+ experience Matt made it very convenient for us!
Very excellent service and very professional! Recommend to anyone for any problems with electronics!
Great experience! Very knowledgeable and helpful.
I moved to Wildhorse over the summer (from Northern Virginia) and wanted to give a huge shout out to a company I discovered this morning called Digital Doc. Digital Doc is located off of Chesterfield Airport Road, across from the Bank of America in the Valley. I cannot say enough fabulous things about this company. This past weekend my iPhone 6 completely died on me. I could not get it to take a charge and I could not get it to power on. It had a black screen. Over the past few months I had been noticing battery issues with the phone. I would charge the phone at night and have 100% battery in the morning only to be down to 20% battery life a few hours later. This phone is my lifeline...it has all of my contact information that I have gathered over the years, photos of my kids, etc. (I should have properly backed it up but I did not). In any event, I took my iPhone to the Apple stored located at West County Center yesterday. I had to wait 2 hours to been seen by someone. I explained the battery issue to the Apple tech who was assigned to assist me. The Apple tech attempted to restore power to my phone by plugging it up to a "super charger." After 15 minutes, my phone still did not have any power. The tech then proceeded to run a diagnostic on my phone and advised me that the problem was not my battery. He informed me that the diagnostic revealed a hardware issue with my phone and that I needed to purchase a new phone. He also advised that Apple would be unable to recover any of the stored information on my phone (but he referred me to a company in Brentwood that could potentially help). I was beside myself and not willing to shell out hundreds of dollars for a new phone. Plus, my top priority was attempting to recover all of the data off of my phone. This morning my husband went to work and a friend at work referred him to Digital Doc. I rushed over there as soon as they opened and explained all of the above to Matt, the business owner. He was FANTASTIC!! Matt explained to me the various issues that could be going on with my phone and the potential costs of remedying those problems. He advised that he would start with the battery (as it sounded like a battery issue) and then we would go from there. He was honest and forthright with me about cost/benefit analysis of doing various "fixes" to my phone. Matt popped a new battery into my phone and it sprang to life. He ran a test on my old battery and determined that there was 0% power in it. Dealing with him was WONDERFUL. My phone is alive and well and I am back home and backing it up as I type this. I just wanted to pass the word on this terrific local company. They do all sorts of computer/cell phone restoration and repair. They will forever be my first choice if I have any electronic issues down the road. I apologize for the long message. Just wanted to let you know about Digital Doc and to send a caution about the Apple store who completely misdiagnosed my issue.
They fixed my iPad quickly and it has been working great!
These guys are amazing! I am a very satisfied customer I can't thank you guys enough for fixing my phone my phone looks brand new! No lie I will be back if I have anymore phone trouble
I got quick and complete fixing of my iPad. And for a very reasonable price! Jane Baker
If you need exceptional service and the right team to do it go to Digital Doc Chesterfield. The service is wonderful and Matt Kasten always has the right answer. If he doesn't have the means of fixing something he will point you in the right direction. Dedicated chamber member, and membership committee member, Matt Kasten is about community and service. Go to Digital Doc.
They fixed our company’s printer fast and for a great price! Great customer service and was given frequent updates on the status of the job
Great experience. Went above and beyond to help me not only with a cracked screen but my lack of knowledge when it comes to Apple and having multiple Apple accounts! I will be back for sure with any other phone issues! Highly recommend! Thanks guys!
AMAZING! Adam and Matt were extremely helpful and knowledgeable. I went in hoping to get my cell phone repaired, ended up buying a used iPhone instead. They went above and beyond to retrieve my contacts and pictures off of my old phone and transfer them to the new one. Unbeatable customer service! Highly recommend!
Went in for a laptop charger, Matt helped us out. This man went above and beyond our expectations! Matt informed us of what needed to be done, and even tho we didn't leave with anything (this time) we were able to get the laptop up and running!!! Thank you Matt !! You let us know that there truly is GREAT customer service still existing.... there really is truth in the smaller businesses being better than those ignorant big name chains. We WILL BE BACK !!! I HIGHLY RECOMMEND THIS STORE FOR YOUR COMPUTER NEEDS!!!
These people are amazing!!!! So friendly, kind, and honest. They truly appreciate your business here and get the job done so quick!!!
I brought in my water-damaged MacBook, and they spent 7 days working really hard to try to fix it. Although it was ultimately damaged beyond repair, they did a great job keeping me informed and letting me know my options. They were able to save my data, thankfully, and at a very reasonable price. Didn't charge at all for trying to fix the water damage! It's important to have a computer service place you trust, and I definitely trust Digital Doc!
The guys that work here really went over and Beyond on my phone today and they were very honest people -- Erin C
I shattered my iPhone screen and Digital Doc was able to replace it in under 30 minutes! Appreciated the excellent service and great prices! Definitely recommend for any phone repair needs.
Absolutely recommend! The salesperson was professional, helpful, and trustworthy! We got a used phone-everything was transferred from our old phone, and the phone was activated and ready to use before we left.
Great store and great management! I have never been disappointed when doing business with them. I highly recommend them. Matt really knows his business well!
I had a great experience at digital doc again. They are very professional, timely, and a reasonable price. They can fix anything. They fixed my daughter’s macbook pro even after I took it to two different place, including the apple store and they couldn’t fix it and didn’t know what the problem was. I definitely recommend digital doc to anyone who wants excellent service.
My screen on my phone was completely busted (lost it and when I got it back it was in that condition) . Matt explained everything and quoted the price on a new screen. Figured might as well just get a new one. The phones they have in the store are unlocked and at great prices. My Sim wasnt the right size for the new phone and after trying to make the sim go in, part of the insert got bent (Don't know exact terminology) and he gave me the more expensive model at the same price as the other one, which he didn't have to do. Walked out of there with a new phone at a price I wouldn't even have thought was possible. Customer service a+++
Did a great job finding me the phone I was looking for at a great price! Matt went above and beyond to meet all of my wishlist items.
I have taken two iPads for screen replacements and they have been wonderful both times. Always quick and reasonable!
Brought in my work computer to get repaired over the weekend and they had it ready for my by Sunday! Very friendly and helpful in all aspects!! �
They were super helpful and efficient, I just had a cracked screen that needed to be fixed and they got it done right away and were very affordable. Highly recommended!!!
I found a phone that they were selling and when I realized it wasn't the one that I was actually looking for, they took the time to find the phone for me That best fit my needs. They had excellent customer service and the phone was in great shape when I picked it up. They even took the time to set the phone up for me and switch my Sim card to make sure it works properly. Will definitely use them again
My sins iPhone went for a brief swim. They were able to fully restore the 6 month old iPhone! Very reasonable prices and great customer service!
I wish I could give these guys more than 5 stars... I had an issue with my old but awesome camera's auto focus. I called several camera stores in town that were of no help. Digital Doc fixed the issue at such a reasonable price and the customer service was excellent. Look no further, this is the place you want to go for all your digital device repairs!!
I would highly recommend this place to any frequent phone dropper like myself. Not only were they extremely friendly and welcoming- but they fixed multiple issues within my phone, and explained what they were doing.. and why they were doing it! I left extremely satisfied! �
Great job with replacing my screen. Swift service and great people at the store! Highly recommend
Everybody was telling me to go to this other repair place where you put your electronic in a drop box but I like it 10 times better when I actually got to talk to a person & hand my electronic to a human being who was nothing but incredibly nice & open on the weekend was a big deal to me... just like the average active member of society I don't have time during the week so digital doc was perfect for me..... PS I'm in love with the prices
Great place was working near the area went in to get a new tempered glass screen the team was super nice and got me in and out highly recommend this company
Shattered by iPhone 5S screen at 12am on a Sunday. DigitalDoc was one of the few places open on a Sunday, and the only one who could repair it that day! Techs were awesome, informative, and made my phone look like new for a great price. Apple and my wireless carrier would only replace my phone for several hundred. Digital Doc got me fixed up in less than an hour for under $100.
Matt and Adam were great! Fixed my phone quicker than I had expected and were very friendly. Would highly recommend them to anyone.
The staff was great and fees very reasonable. They explained what they needed to do in easily understood terms. I definitely recommend DigitalDoc in Chesterfield.
Digital Doc was great. Stopped in to show them my iPad because I wanted the battery replaced. They said they'd order it and give me a call in a few days.... more
Highly recommend. Did a great job fixing my laptop. Highly recommend over Best Buy's Geek Squad and Apple Genius Bar who couldn't handle my computer's issue. more
Digital Doc is a step above the rest. Matt and Adam helped me upgrade my iPhone while taking extra time to explain the features and thoroughly answer all of... more