Spoke to Andy today to reviewed my A/R and current collections company, after a long discussion I was advised to stay with who I am with as I am doing well with them. He encouraged me to just be more proactive with accounts that are 30-45 days delinquent to get better results. Thank you so much Andy for your time and reassurance that I am doing a good job and just need a few tweaks to get me to where I want to be! :)
-- Tristan S