My first time visit with Dr Grabow. The office staff seems to be efficient but there are not friendly enough to even say their names of what they’re going to do. For example… Hi Mrs Barba I’m Jane and will just ask a few ??? On your visit today and will be taking an X-ray of your hand afterwards in the other room. Dr Grabow on the other hand, has very pleasant manner and explained what needs to be done on your concerns. Unfortunately, from my end I forgot to ask questions.