To Start, the information provided was 100% accurate and the personnel are friendly. Once arriving at the facility, I was greeted in a very friendly manor, very efficient with the paperwork, and punctual as for the time to be taken back. The backoffice personnel were also very friendly, a big plus when going into a doctors office for a procedure. The surroundings were compfortable and I was made to feel at ease. When the Doctor came back, he was way more talkative than most doctors and wanted to ake sure I knew what was happening. Even showed me the screen of the technology he was using to determine the need for the procedure. Everything was set to go. I was administered the local (way better than the general I had 10 months ago for the other hand) approx 1/2 hour later the procedure started. Aside from a couple times where it got a little uncomfortable, went very smooth and didn't feel anything. 15 minutes approximately all was done and I was on my way out of the office. This procedure is awesome. Having gone through the old way 10 months ago, WHAT A DIFFERENCE! Wish I new of this back then. I never recomend anything and never fill out reviews. If you have Carpal Tunnel, this is the way you want to go. I flew in from California and it was well worth the time and cost of flying to go to Carpel Tunnel Express. On a rating system of 1-10, I give it a 15. Now 8 days later, I have had no pain at any point. Thank you!