Can not say enough about the attention to service I received from Jared during our initial purchase. Questions were answered. It was NOT your typical shopping experience where someone takes your order and money and you are on your way. The delivery of the shed was a unique experience. Watching the unloading was similar to watching a choreographed dance between the driver, his truck trailer and the three wheeled lift. It wasn't an easy location to place the shed, but the driver made it look like an everyday occurrence. Had a small issue with a board with a knot in it. The knot split which compromised the shelf it was supporting . Jared was contacted and soon showed up to check the issue. Within an hour or a little longer the board was replaced with a new board, problem solved. You can't ask for any better service. It would be nice if all businesses operated this way. Thank you Jared...