Black Diamond Services LLC

4.9

1,227 reviews

Tracy Labarber

11/25/25

Living room carpet and two 8x10 rugs. Received veterans discount that we really appreciated. Easy to schedule. Received notification that crew would arrive in 50 minutes. Tjey showed up on time and they finished all tasks quickly. Carpet and rugs look and smell great. Price was very fair. All contact was made through text which was very convenient since I kept forgetting to call during regular business hours. I suspect that I chatted with an AI Booking System to schedule the appointment and obtain my estimate. Easy...love love how simple the whole process was. Phone customer service is also available.

Black Diamond Services LLC Replied: Hi Tracy. A small part of it is auto booking, but we do have office staff available for scheduling too! Text is very helpful and we try to answer after hours when possible. We are thankful for your support of our family business. We appreciate you taking the time to leave us such a nice review.

Kerri Aviles

11/20/25

I was able to book a very last minute appointment with the team and they came to the home and did a phenomenal service cleaning carpets that had been neglected for over a decade. They were able to make these carpets look new again and were extremely professional and took great care of the home while conducting the cleaning.

Black Diamond Services LLC Replied: Thank you, Kerri! We are happy we were able to freshen up your carpets! We appreciate you taking the time to leave us a review and look forward to serving you again in the future.

Alicia Silva

11/18/25

We recently had carpets cleaned at one of our locations. While drying took longer than expected, the floors looked excellent. The team was professional, followed all instructions, and provided helpful recommendations. We look forward to working with them again.

Black Diamond Services LLC Replied: Hi Alicia. Thank you for the nice review. I apologize it took a little longer than you expected. If you have any rooms you'd like speed dried let our technician know and we can put a fan on it to reduce the time while we are there. Colder days can cause it to take just a little longer than...

Lori Freitas

11/16/25

Upmost professional service from my inquiry to appointment to cleaning. The sectional couch came out beautiful and like new. I definitely will use their services again. Need look no further for a cleaning service.

Black Diamond Services LLC Replied: Thank you, Lori, for having us out to clean your upholstery sectional. It was a pleasure meeting you and we look forward to serving you again in the future. Your support of our family business is greatly appreciated.

Nittan Sharma

11/15/25

Black diamonds hands on is very reasonable, on time and best work in town .They came on very short notice ,the tech was very humble and honest .I will really recommend this company to every one and for our next time .thanks

Black Diamond Services LLC Replied: Thank you for the kind words. We appreciate you taking the time to leave a 5-star review of our family business. We look forward to serving you again.

Kristi Riva

11/10/25

The crew always shows up on time and does a great job! Customized for my family’s needs.

Black Diamond Services LLC Replied: Thank you, Kristi for the nice review on our house cleaning crew!

Noemi Serrano

11/06/25

Black Diamond was very professional. They came to clean my sectional and diid an excellent job. They took there time and cleaned it to my expectations. Definitely recommend. I will be calling them again soon. Thank you Black Diamond.

Black Diamond Services LLC Replied: Thank you Noemi for the wonderful review. We look forward to serving you again.

Kelly Ashby

11/02/25

Thank you for taking my carpets from gross to gorgeous!!! You guys rock!!’ Highly recommend!!!

Black Diamond Services LLC Replied: Thank you, Kelly for having us out again to clean your carpets. We appreciate your continued support of our family business.

Nick Faklis

10/31/25

Samantha Bolin

10/29/25

Highly recommend! They came out same day and did an amazing job. Very friendly staff and will be using again.

Black Diamond Services LLC Replied: Hi Samantha. Thank you for taking the time to leave us a review. We appreciate your support of our family business. We look forward to serving you again.

Susan Curtzwiler

10/25/25

The Black Diamond team sent Nolan to the rescue within only TWO hours for general carpet cleaning. He explained the process step-by-step; the result was beautiful. Great service. I'm sorry this review was delayed. But, for those of you looking for great service, don't delay, call Black Diamond today!

Black Diamond Services LLC Replied: Susan. You're kind words mean so much to us. We sre glad that we could help you out on short notice and greatly appreciate your nice review.

Tara Terry

10/25/25

Great service, carpets and tile look amazing afterwards.

Black Diamond Services LLC Replied: Thank you, Tara for taking the time to leave us a nice 5 star review. We appreciate you supporting our family business.

Sonny Gumm

10/25/25

Sonny enjoyed the experience with Black Diamond Services LLC

Black Diamond Services LLC Replied: Thank you, Sonny. It was a pleasure meeting you and we appreciate you supporting our family business.

Keith Martin

10/20/25

Outstanding cleaning and responsiveness! Black Diamond makes customer service and satisfaction their top priorities. Thank you for the years you have provided first rate cleaning for KCMartin Farms.

Black Diamond Services LLC Replied: Keith we greatly appreciate your continued support of our family business. Thank you for taking the time to leave us a review.

Irina Bazyuk

10/17/25

Good work and reasonable price! We appreciated the upfront guidance and integrity of work. We will definitely refer to friends and family.

Black Diamond Services LLC Replied: Hi Irina. Thank you for taking the time to leave us a review. This truly helps small family businesses like ours a lot. We look forward to serving you again, and thank you for referring us to your friends and family.

Rachel Crosby

10/15/25

Ask for Adam. He’s amazing. If you want the best this is it. Worth the cost if you want the best.

Black Diamond Services LLC Replied: Thank you Rachel for the wonderful review and for giving us thr chance to serve you. We will be sharing this with Adam and we are glad we could help clean your carpets! Thank you for supporting our family business.

Junior mariano Beas

10/14/25

They showed up on time very professional did a great job saved me money all around great service thanks 👍🏼.I highly recommend

Black Diamond Services LLC Replied: Thank you for taking the time to leave us a review. We appreciate you trusting us to come out and clean your mattress.

Jeanne Wellman

10/05/25

Stephanie and Brittany worked hard and really went above and beyond what I expected. I will look forward to having them back.

Black Diamond Services LLC Replied: What a nice review! Thank you Jeanne! I'll be sure to share this with the ladies. We would love to earn that extra star 🌟 to get five! If there's anything we can do. Please let us know and thank you for trusting us with your house cleaning needs!

Bla Bla

10/04/25

Professional nice work. Left furniture like new.

Black Diamond Services LLC Replied: Thank you for leaving us a 5 star 🌟🌟🌟🌟🌟 review! We appreciate you taking the time to do so and thank you for supporting our family business.

Linda Kelly

9/15/25

Appreciate the good job. They cleaned our Rv 5th wheel. I have used them before for my house. Always happy!!

Black Diamond Services LLC Replied: Thank you, Linda, for taking the time to leave us a review. We appreciate you having us back to do additional work for you. Your support of our family business means a lot to us!

Kathryn Hendrix

9/12/25

Had scheduled cleaning with someone else so all furniture moved. Called them Thursday evening and they were able to come Friday which was awesome

Black Diamond Services LLC Replied: Thank you for having us out. We appreciate you supporting our family business. It was apleasure meeting you both and we look forward to serving you again in six months!

Adriana Munguia

9/07/25

Black Diamond Services did an amazing job. I was in desperate need of getting my couch cleaned within a 24 hour spectrum and they were able to accommodate to my schedule and get someone out to my house the very next day to clean our couch! The service was amazing, fast, sufficient, and very clean. All the stains on my couch were removed and if a stain couldn’t be removed I was thoroughly explained as to why it couldn’t be removed! They left my house in a timely manner & with a brand new clean and fresh citrusy couch that left my whole house smelling good. I would definitely be coming back into getting my couch and other things cleaned and will be referring people to them as well! Thank you guys again!

Black Diamond Services LLC Replied: Thank you, Adriana for taking the time to leave us a nice review. We appreciate your business and support of us.

debbie alter

9/04/25

I had my very dirty kitchen tile floor and grout cleaned and it turned out beautiful. I am very happy with the service of this company and will definitely use them again. Thanks for doing such a great job!

Black Diamond Services LLC Replied: Hello Debbie. Thank you for leaving us a wonderful review. We appreciate your business and look forward to serving you again.

Elissa Mendoza

9/03/25

I love getting my carpet cleaned from them always smells amazing

Black Diamond Services LLC Replied: Hi Elissa! We are glad you love the service and appreciate you having us out again. thank you for the wonderful review.

8/21/25

Efficient, honest and job well done.

Eric coach

8/21/25

This is the second time we have used this company and they still doing a great job. We had several pet stains and high traffic stains that they were able to get out. They did 4 bedrooms living room rug and stairs for us. Super friendly and professional 10 out 10 would recommend!!!

Black Diamond Services LLC Replied: Thank you, Eric, for the awesome review and for having us back again.

Victoria M

8/20/25

What a professional company! Nolan and Tom did an amazing job! They spent their time and did it right! I highly recommend this company!

Black Diamond Services LLC Replied: Thank you, Victoria, for having us out to clean for you! We appreciate you trusting us to clean your carpets. We look forward to cleaning for you again.

River Oak Grace

8/19/25

Korey enjoyed the experience with Black Diamond Services LLC

Black Diamond Services LLC Replied: Thank you for leaving us a review of our services. We look forward to serving you again.

Ron Damato

8/13/25

Did an awesome job very professional and a good price

Black Diamond Services LLC Replied: Hi Ron. Thank you so much for the nice review of our carpet cleaning service. We look forward to serving you again.

Lori Estacio

8/13/25

I have used the service of Black Diamond to clean my carpets and steam clean my tile. They always do a beautiful job!

Black Diamond Services LLC Replied: Thank you Lori for having us again to clean for you. We appreciate your business and are happy to hear your carpet and tile look beautiful!

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