Bits n' Bytes Computers

5.0

9333 E. Main St. Mesa, AZ 85207

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Monica P

2/27/24

Service was quick and very informative! They will always have my business! Read more >

Monica P gave Bits n' Bytes Computers a 5 star Review

GDub W

1/31/24

Stellar service and a terrific computer shop. Went there for a repair, didn't know they had computers for sale and picked up a nice one. One advantage of buying here is they can sell you the configuration you want, on the spot. Read more >

Bits n' Bytes Computers Replied: Hi GDub! Thank you for your glowing review! We're thrilled to hear that you had a stellar experience with us and discovered our selection of computers while getting your repair. It’s great to know you found exactly what you were looking for, and we pride ourselves on being able to provide...

GDub W gave Bits n' Bytes Computers a 5 star Review

Geo W

1/30/24

Spilt wine on my keyboard, laptop inop. Anthony put me at ease immediately. DJ THT will rise again!

Read more >

Geo W gave Bits n' Bytes Computers a 5 star Review

Mari K

1/26/24

Very helpful and knowledgeable service, we will definitely do business with them again. Jeff was a pleasure to work with! Read more >

Mari K gave Bits n' Bytes Computers a 5 star Review

Traci Beagley

1/25/24

Prompt service and great communication! Read more >

Bits n' Bytes Computers Replied: Hi Traci! Thank you for your wonderful feedback! We're glad to hear that you experienced prompt service and great communication. Your satisfaction is our priority, and we appreciate your support. If you need anything else, feel free to reach out!

Traci Beagley gave Bits n' Bytes Computers a 5 star Review

Joanne Stark

1/18/24

Joanne Stark gave Bits n' Bytes Computers a 5 star Rating

Joanne S

1/18/24

You guys are life savers! Read more >

Joanne S gave Bits n' Bytes Computers a 5 star Review

Zeus Medel

1/11/24

They are very relatable and deliver fast. Read more >

Bits n' Bytes Computers Replied: Hi Zeus! Thank you for your feedback! We're glad to hear that you found our team relatable and experienced fast service. We strive to make every interaction enjoyable and efficient. If you need anything else, don’t hesitate to reach out!

Zeus Medel gave Bits n' Bytes Computers a 5 star Review

Tyler G

1/10/24

They were really fast with helping and got everything done and clean and fixed! Read more >

Tyler G gave Bits n' Bytes Computers a 5 star Review

Leonard Brabson

12/19/23

Great shop for your computer needs and more. I dropped off some older laptops and a tower to be recycled. TJ explained the process to ensure I knew that any potential data on the drives will be wiped securely! The best part of the service is that they can take your parts and make a functioning unit that they then donate. How cool is that! Read more >

Bits n' Bytes Computers Replied: Dear Leonard, Thank you for taking the time to share your positive experience with our shop. We are delighted to hear that you had a great visit and that our team, especially TJ, provided you with exceptional service. At our shop, we prioritize not only meeting our customers' computer needs but...

Leonard Brabson gave Bits n' Bytes Computers a 5 star Review

Wendy M

12/17/23

Very helpful and patient. Great value. Read more >

Wendy M gave Bits n' Bytes Computers a 5 star Review

Jeff F

12/16/23

Always helpful and professional over the several years I’ve done business with them! Read more >

Jeff F gave Bits n' Bytes Computers a 5 star Review

Erika Florez

12/15/23

Went to try to upgrade computer for our daughter and their customer service was horrible. Felt like the person there did not want to bother with me when I was asking questions about upgrading to a gaming computer. Went here to ask advice on what to buy since we don't know much about gaming computers and was no help. Be better. Read more >

Bits n' Bytes Computers Replied: Dear Erika, We are sorry to hear about your recent experience at our store. We apologize for any inconvenience or frustration caused during your visit. Providing excellent customer service is of utmost importance to us, and we appreciate your feedback as it helps us improve. We understand that...

Erika Florez gave Bits n' Bytes Computers a 1 star Review

Tim T

12/15/23

Took my computer in and was. Fixed and picked up same day very knowledgeable and will definitely use again Read more >

Tim T gave Bits n' Bytes Computers a 5 star Review

Deanne M

12/14/23

Very accommodating and easy to work with! Read more >

Deanne M gave Bits n' Bytes Computers a 5 star Review

Kim Q

12/13/23

I appreciated the very fast and efficient service. Helped me get back to work in no time! Thanks so much! Read more >

Kim Q gave Bits n' Bytes Computers a 5 star Review

Elizabeth H

12/12/23

Listened to what I wanted/needed, but gave other options with no pressure to change my mind. Patient and respectful. Will use again. Read more >

Elizabeth H gave Bits n' Bytes Computers a 5 star Review

Rick L

12/07/23

Service was quick and thorough, will definitely return with any further needs! Read more >

Rick L gave Bits n' Bytes Computers a 5 star Review

Robbie W

11/21/23

This was a positive experience. Anthony was very helpful!! Read more >

Robbie W gave Bits n' Bytes Computers a 5 star Review

Charles B

11/16/23

Best deal around Read more >

Charles B gave Bits n' Bytes Computers a 5 star Review

John C

11/01/23

Good and patient, very helpful. Found good reviews on line. Read more >

John C gave Bits n' Bytes Computers a 5 star Review

Caroll H

10/09/23

Very good and friendly services Read more >

Caroll H gave Bits n' Bytes Computers a 5 star Review

Hugh M

10/07/23

Very prompt, professional. Highly recommend Read more >

Hugh M gave Bits n' Bytes Computers a 5 star Review

Garrett Gibbons

10/03/23

Place is very sketchy with pricing. These people do not repair computers properly. I also wanted to buy a used computer because I have a knack for upgrading them. The prices they set for these computers are absolutely ridiculous. They charge 200 dollars for a 10 year old computer. Any person with a bit of knowledge and research could build a much better computer than that optiplex 780 for less than 70 bucks using parts found off eBay. Place is a scam. Don't go here. Take the time to learn how to do something yourself and get something fixed for free. Most of the issues on reviews here only require a bit of research and an hour of time to fix. Read more >

Bits n' Bytes Computers Replied: Dear Garrett, I appreciate your feedback and concerns, and I'm sorry to hear about your dissatisfaction with our pricing and computer repairs. We genuinely value customer feedback as it helps us identify areas for improvement. I would like to extend our apologies for any inconvenience you may...

Garrett Gibbons gave Bits n' Bytes Computers a 1 star Review

Kerry Ellis

10/03/23

Excellent customer service. Bits n' Bytes is my go-to computer store from now on. Read more >

Bits n' Bytes Computers Replied: Dear Kerry, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had an excellent experience with our customer service at Bits n' Bytes. It is always our goal to provide top-notch service to our valued customers, and we are delighted to know...

Kerry Ellis gave Bits n' Bytes Computers a 5 star Review

Tom U

10/02/23

Service beyond what was expected, Jeff was great to deal with. We would recommend them to anyone. Read more >

Tom U gave Bits n' Bytes Computers a 5 star Review

Brenda R

9/30/23

They made it quick and easy Read more >

Brenda R gave Bits n' Bytes Computers a 5 star Review

Deb Bursell

9/21/23

Wow what great guys! I saw an ad on Facebook for a laptop. It said make an offer. It was completely legit. The salesman was great. Answered all my questions patiently and when I made an offer, he accepted. The store had many great items for sale and all at very reasonable prices. Also when I was there, a couple people came in to pick up items that had been repaired. It was nice to see everyone to helpful and courteous.
I’ll be back again. Nice to have a place like this in my neighborhood. Read more >

Bits n' Bytes Computers Replied: Dear Deb, We greatly appreciate your kind words and are thrilled to hear about your positive experience at our store! Thank you for taking the time to share your feedback about the laptop purchase and the overall atmosphere at our establishment. It's fantastic to know that you found the...

Deb Bursell gave Bits n' Bytes Computers a 5 star Review

Deb B