Given my worries and willingness to do about anything to keep bed bugs out of my life, anyone could have made an easy sale of a pest service. Dean did not press any sort of sale on me - instead he assured me I have taken all the right steps and to just try and relax in my new place and keep a watchful eye through passive monitoring. A half hour of his day with no sales pitch, cost or hassle.
While I hope I never need their services down the road, they will be the absolute first person I call if I do.
-- Taylor M