ARHT Home Solutions

178 Reviews

Average: 5 out of 5 Stars

11140 Rockville Pike
Rockville, MD 20852
United States
(866) 846-2748

gave ARHT Home Solutions 5 stars

5/18/21

ARHT Home Solutions just completed a series of home improvement projects that included replacing the entire roof of our home, installing new gutters, and painting our ceiling in the kitchen/living room/hallway and my husband and I couldn't be happier with the level of service and quality of the work done on our home.

My husband and I noticed some shadows appearing on our kitchen and living room ceilings and figured that our roof needed some repairs so after some searching on the internet, we ended up contacting ARHT Home Solutions for a quote on roofing, gutters, and interior home repair services. ARHT Home Solutions responded to our inquiry very quickly and well within a week, Michael and Whitman came out to inspect our roof and interior repair needs. They took the time to look at our roof from the outside and also inspected the decking from inside the attic to asses our roofing needs and to provide us with a quote for roofing services. In short and not unexpectedly, their recommendation was for a total roof replacement, not just roof repairs (our roof was already at least 15 years old and had a myriad of problems). Michael took the time to explain the issues he saw with our roof (in addition to its age) and what our roofing materials options were before providing a quote. At each step of the way, he made it a point to make sure that we were comfortable with continuing the conversation of going with ARHT Home Solutions to address our roof replacement and then he took the extra time to work through our financing options. He presented us with a reasonable quote and we agreed on the spot to go with ARHT Home Solutions.

Michael took us through every single step of our roof replacement so that there were no surprises on the day it was scheduled to take place. He was on site with the roof replacement crew and sent us updates throughout the day, including videos that showed in what terrible shape our roof was in (it is a miracle the roof hadn't collapsed yet). And though two days were scheduled to finish the roof replacement, he and his wonderful crew had the roof completely replaced in one day, which was amazing because that meant we didn't have to stay in a hotel overnight with our son and newborn baby. They went above and beyond by trimming back branches on a tree in the front yard to help prevent any damage to the roof and cleared out insulation that was blocking an exhaust vent. They did an amazing job cleaning up afterwards as well and when we returned home, you could barely tell anyone had been there at all. The interior repair work/ceiling painting was done two days later and the gentleman who came was very nice, quiet, and worked efficiently - he arrived early and was finished by mid-afternoon. He did an amazing job with the requested repair work and then painting everything. The gutters were installed the following week and the team that arrived were also here on time and installed the gutters in what seemed like record time.

All of the work was completed within 2-3 weeks of our signing a work contract with ARHT Home Solutions and everything was done in a professional manner. The personal attention to detail and constant check-ins by Michael and all of the crews was very refreshing and extremely reassuring that our home was in good hands. This has been by far the best home improvement project experience we could have asked for and because Michael took the time to explain the possibility of any additional costs and kept us updated on every step of the roof replacement, there were no surprises. Thankfully, everything went to plan and the costs stayed within the original quote. We look forward to working with ARHT Home Solutions again in the future and whole-heartedly recommend them to anyone who is looking for a reputable, caring company to do their home improvement projects.

-- Yoko H

ARHT Home Solutions Replied

Yoko, thank you so much for your heart felt review. From our entire staff, we thank you! We appreciate your expressing your self for other homeowners to see and understand how we work as a company. We are so grateful to you and your family and appreciate your business ! Thank you - Michael

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