Mike from ARHT and the entire team did a phenomenal job from start to finish. We have an older home that we are renting and a new roof was imperative. With the fluctuating temps and weather in MD, you can only guess the wear on the old roof and the declining insulation of the skylight windows. The consultation and contract process between us, our landlord and with Mike, was thorough and not rushed. With multiple parties involved, not a line of communication was missed; a timeline, cosmetic options for the shingles/new windows, pricing options (went through insurance), and scheduling was completed without any problems. The day of the job, the crew arrived on time and began working right away. An overseer was on location with the team, who greeted my Husband and I. He was able to answer any questions that may have come up throughout the process. It ended up having to be a 2-day job, which was relayed to us promptly. We provided them with a cooler of water and juice to keep them going; they were working non-stop.
The skylight windows were installed first. Keep in mind that debris and dirt may fall down into the room/space, which required minimal sweeping to clear it all. We did have to mop too. But, this is an older home, so be mindful that some of the outline of our windows were broken down. Therefore, a little extra clean up was needed for those areas. All equipment for the next day was left neatly and out of the way. The crew returned for day 2, and completed the job in about 5hrs. The site supervisor returned with the crew and gave a run down of what they were finishing up on. At the end, we did a walk through to observe the finished roof and windows. He showed pictures of the roof before, during and after - we could not be more pleased! They even cleaned out our gutters! Every crew member was polite and respectful of our home. Mike followed up with us at the end of the day to see if we had any questions or concerns. Mike is very personable and knowledgeable with his work. I would definitely recommend ARHT for home roofing, window repair/installations.
ARHT Home Solutions Replied:
Thank you for your detailed feedback, Lyné! We're really glad to hear that you're pleased with our works and Manny's assistance! We strive to provide our customers with comprehensive, high-quality service, and it's really rewarding to hear about your positive experience with us. We look forward...
ARHT Home Solutions Replied:
Thank you for your detailed feedback, Lyné! We're really glad to hear that you're pleased with our works and Manny's assistance! We strive to provide our customers with comprehensive, high-quality service, and it's really rewarding to hear about your positive experience with us. We look forward...
Lyné Young gave ARHT Home Solutions a
5 star Review