I actually bought our spa/hot-tub at the Salt Lake Home Show. Due to unforeseen circumstances, it took awhile to get the area for our hot tub prepped and wired up. Christian and Arctic Spas were very understandable, held our spa and waited for our "go-order" for delivery. Once we were finally ready, they moved quickly to deliver the spa and get it installed and set up. The delivery crew was extremely fast, professional and answered all of our questions. The set up crew, arriving the next day, went above and beyond to make sure we knew how to operate and maintain the spa properly. I can't say enough good things about the staff at Arctic Spa or the quality of the product. This is our first hot tub, so I can't compare it to any competitors per se, but given the price, the quality and the support, I can't imagine anyone topping these guys. Will recommend to anyone.
-- Jeff H