From the time we first walked into the dealership in So Salt Lake, we felt very much at ease. Adrian met us quickly and was very informative about any concerns we had. He came to the house a couple days later to look over the site and answer questions about delivery, set-up, final price, etc. Very personable man. Although our unit has not been delivered yet, just ordered, we are very happy with the technology and features, and having owned a hot tub for well over 20 years, we know of the ups and downs, etc. The feature that drew our attention most is the saline solution water control. The old bromine system was very haphazard and led to several repairs on our previous units. Even the dealer at our old retailer mentioned how good Arctic spas were. That says a lot.
-- Keith K