We purchased the Artic Swim Spa approximately four months ago and have loved every minute! We have experienced exceptional customer service right from the beginning. Christian, whom we met on the showroom floor, could not have been kinder, more professional, knowledgeable, and above all, more patient. He listened to us, our ideas, our budget, our intended useage and even came out to our home to see the area we intended to place the spa. Because we live in an area with an HOA, time restrictions and delivery specifications had to be met, which Christian exceeded. Installation was ahead of schedule and flawless. Technicians came out and patiently showed us how to operate each aspect of our swim Spa and how to remotely operate the jets as well as maintain the saltwater chemical system. Christian explained that because of the way the spas are insulated, they are built for our cold climate and would cost a mere dollar a day to operate. We found that difficult to believe as our electric bill averages $600 a month. True to his word, at 98 degrees each day for the first month, our bill averaged just under a dollar a day! Thank you Arctic Spas of Utah for exceeding standards in every category!
-- Jane J