Can't say enough good about Bob and his help in buying our Arctic Spa! He is friendly and sure knows the spa business and the difference the quality of the Arctic Spa makes in the ownership of the spa. He helped us get what we wanted for our family and made sure we hadn't forgotten anything in our purchase. I went back to see him after it was set up and I had some problems with the chlorine and he knew right away it needed more salt and sent me home with more salt to add that day . It took two times to get the salt up so the Onzen system would make enough chlorine. We love having the SpaBoy to check the status whenever we want and to change settings when on our way back in town from vacation. It doesn't get better that finishing off the vacation soaking in your own hot tub after the long drive home. It was fun to stand in snow while it was connected and filled, and know they knew what they were doing. We plan on many years of enjoyment with the spa.
-- Tammy V