Arctic Spas Utah

Reviews: 93

Average: 4.8 out of 5 Stars

5/19/17

Arctic Spas was prompt with delivery and set up. They were very helpful in explaining all the different hot tubs and what would be best for our family. I would highly recommend them.... See More

5/17/17

We purchased the ArcticSpas a couple of weeks ago and have loved it. We sit in it every night. Very well built and looks beautiful in our back yard. Great company to work with. Would highly recommend them.... See More

5/16/17

Bob did a great job in explaining the differences in various models and features. Additionally, the design features are what brought us to the Expo and moved us to purchase. We await delivery and are excited to have a hot tub to relax in!... See More

4/22/17

We had a great experience with Artic Spa Utah. They are customer friendly and willing to answer the simple questions without making you feel silly. Since have the hot tub installed they have offered excellent follow up and tech support which I feel is important. I have already referred them to 3 fri... See More

4/13/17

The customer service here was amazing! Cody was our technician and he was an expert! He explained everything step-by-step and he cleaned up after himself he even brought a shop vac to clean any little pieces he left behind! I would recommend Arctic spas to everyone!... See More

4/11/17

I actually bought our spa/hot-tub at the Salt Lake Home Show. Due to unforeseen circumstances, it took awhile to get the area for our hot tub prepped and wired up. Christian and Arctic Spas were very understandable, held our spa and waited for our "go-order" for delivery. Once we were finally ready... See More

3/28/17

We are so happy we went with Arctic Spa. Adrian convince us with all his knowledge of the Spa and his help to take care of us. We have a old Arctic Spa and it has servived the brutal winter in Montana.... See More

3/21/17

Great non pushy sales people and they were willing to help in any way to help you understand what you are getting. The spa itself is great!... See More

3/16/17

Went to the home show in search for spas. The booth was the best spa set up of anyone and there was a salesman ready to help quickly. Wasn't too pushy - helped find a used one more in our budget. :)... See More

3/16/17

We have been looking for a spa for the past several years. During this time we researched "all" the major brands. Several weeks ago (March 2017) we decided to pull the trigger and buy a spa from Arctic Spas. The spas we researched all seemed to be of good quality with the various features we want... See More

3/10/17

Hot Tub Bob was very helpful, I needed a tub quick and he made it happen!!! Thank you... See More

3/08/17

We have had our spa now for week and we could not be happier, we enjoy everything about it. The spa itself is comfortable, stays at temp, and the look and feel is amazing, we have soaked every night for week with not problems. The team at Arctic Spa Utah has been great, they have answered my questio... See More

3/03/17

working with adrian was great. felt like he represented things in their proper light and didn't think anything was being hidden from us. he worked hard to make sure we would be happy with the outcome in the long term. even came to our home and looked at a few different locations and helped us dec... See More

2/18/17

From the time we first walked into the dealership in So Salt Lake, we felt very much at ease. Adrian met us quickly and was very informative about any concerns we had. He came to the house a couple days later to look over the site and answer questions about delivery, set-up, final price, etc. Ver... See More

2/14/17

Very satisfied with Arctic Spas. My tub keeps the heat for a long time and is the perfect size for my little family. Very satisfied with customer service also. If you call and they miss the call they call right back. Very nice to work with.... See More

1/18/17

Can't say enough good about Bob and his help in buying our Arctic Spa! He is friendly and sure knows the spa business and the difference the quality of the Arctic Spa makes in the ownership of the spa. He helped us get what we wanted for our family and made sure we hadn't forgotten anything in our ... See More

1/17/17

After looking at a couple of different swim spas manufacturers, we decided that we really liked the look of the Arctic Swim spa and also the ability to use the Onzen system (salt) for keeping the spa clean. Adrian was great to work with answering our questions and making sure we received the spa wit... See More

1/13/17

Just got swim spa craned over the house yesterday and set up today. All handled smoothly and professionally. I was a bit worried about the crane, but was so fast and easy. The water is heating up as I write this and can't wait to jump in after skiing tomorrow. Who knew you could do all this in the ... See More

1/11/17

I've no doubt that we have purchased the best spa available. Between the interactive website and Arctic Spas Utah customer service I'm confident our spa will give us years of hassle free pleasure. Work, prepare dinner, soak and then eat dinner warmed and relaxed! YES!... See More

1/03/17

Since getting our spa from Arctic Spas a few weeks ago, we've been out there relaxing in the hot water every single day! It's feeling like a great choice that we'll continue to enjoy for years to come.... See More

12/23/16

Arctic Spa exceeded my expectations. Adrian was able talk to me and quickly gain an understanding for my style and needs. It made my shopping and purchasing quick and painless. He treated my girlfriend and I with the utmost respect which didn't go unnoticed. Thank you for going above and beyond! ... See More

12/22/16

They are great to work with. High quality spas, friendly informative staff, straight forward business which is something hard to find when it comes to pools and spas Can't wait to get it installed Thanks ... See More

12/21/16

We love our swim spa! Its been the best investment we've ever purchased!... See More

12/21/16

Adrian is one of the best salesmen I have ever dealt with. No pressure no cheesy sales pitch. Just the facts. Helped us get our new Coyote spa. ... See More

12/06/16

Arctic Spas Utah installed it yesterday. Terrific job. I got in today. I have a lot to learn but so far I love it. Arctic Spas Utah are top notch. Jim Barlow... See More

12/01/16

Always on time for maintainance and repair as promised!... See More

12/01/16

I am a first time spa owner. Was quite nervous about the maintenance. But, I feel as though the Arctic Spas folks in SLC are willing to hold my hand along the way. It is a nice feeling to have their support while I learn how to take care of this Spa, which I love, by the way. As questions arise, the... See More

11/29/16

The sales and service teams were excellent to work with. Collectively they made the whole process effortless. I will definitely recommend them to friends and family! We love our Arctic Spa!!!... See More

11/26/16

My in store experience with Arctic Spas was awesome. The rep who helped us was extremely friendly and got us the spa that was just right for our needs. Thank You!... See More

11/13/16

I have an older hot tub that I am able to keep running GREAT. I am able to do this, in part, because or Artic Spa ability to get me the items I need for a great price and fast shipping.... See More

11/07/16

After working with arctic spa of salt lake for a few weeks as we reviewed and looked into many brands we found bob at arctic spa to be extremely knowledgeable and willing to help us learn and feel comfortable about making the decision to purchase our first spa. We are looking forward to many years o... See More

11/02/16

We finally got it right! This was s our 3rd hot tub since we decided we want one and are so very excited about our purchase. Bob, our salesman was patient (I changed my mind a lot!) informative and an all 'round really nice guy. We requested an early delivery once it arrived in town and our request... See More

10/28/16

Just received the spaand set up. Have not tried it yet but just review the purchase and setup part. Purchase was easy. Went to the store and had good service and review of the spas by our sales rep. There was no pressure to buy or any sales gimmicks. We made our decision and placed the order. Took ... See More

10/27/16

Website is easy to navigate prices seemed fair shipping fast no problems at all will defiantly purchase spa supplies from them again... See More

10/26/16

After much research on the best spa to buy, I decided on the Coyote Spa from Arctic Spas. I have had the spa for 4-days and just got to use it. I ordered the 120v plug and play. Turns out the spa was wired for 240v which caused the spa to not heat up properly. This resulted in two trips to my home t... See More

10/23/16

We just purchased an Arctic Fox spa and it was an excellent experience. Everyone answered all of our questions even though some of them were probably a little strange. Their follow up is second to none. If you're considering purchasing a spa you owe it to yourself to visit Arctic Spas before you mak... See More

10/23/16

Arctic spas satisfied all my needs in buying my spa. The salesman was friendly and knowledgeable. ... See More

10/21/16

Great customer service and product! ... See More

10/21/16

We love, love, love our Arctic Spa. We have iwned it for 8 years and not a single problem. A bit of stain on the Cedar every couple years and she is beautiful as the day she was delivered. Thank you Arctic Spas UTAH!... See More

10/19/16

The service at Artic Spas was amazing. The salesmans were friendly and knowledgeable. I walked away felling that I was treated well and fairly. ... See More

10/19/16

Wholly Cow our swim spa is wonderful- it meets our child's needs for therapy purposes as well as a great place to relax from our stressful live. Everything we need is at the touch of a button and supported by a great company- Arctic Spas! Thanks again for such high quality products and services!... See More

10/19/16

This is my second review of Arctic Spa. Forgot to mention the leg room of the Yukon Legend. My husband is 6'2 and it's perfect fit. The customer service is great I would definitely recommend this company and their product. ... See More

10/19/16

We have loved our spa, we use it daily the maintenance has been very dependable we totally recommend Artic Spa to everyone. ... See More

10/19/16

Fast dependable service... See More

10/19/16

Legend SE going on 12 years now! Arctic parts have kept it running like a champ!... See More

10/19/16

Purchased a summit legend and it has been the single best thing I have done for my family and myself. No problems, none. Very well made. Love it. ... See More

10/19/16

We purchased the Artic Swim Spa approximately four months ago and have loved every minute! We have experienced exceptional customer service right from the beginning. Christian, whom we met on the showroom floor, could not have been kinder, more professional, knowledgeable, and above all, more pati... See More

10/18/16

They have been good to me so far I would recommend them ... See More

10/18/16

You have a great product and provide very good customer service. ... See More

10/18/16

We have the Arctic spa model Yukon Legwnd. We find it very realaxing. It helps relieve stress and sore muscles. We've only had it for a couple of months. Evenings are the best when the moon and stars are out. Looking forward to cooler weather to enjoy the spa. Also the customer service is great. Th... See More

10/18/16

Always have gotten excellent service on all products I have gotten from artic spas- videos are also very helpful ... See More

10/18/16

We have had our Arctic Spa for 4 years now and if I ever have an issue I can call and ask for help or order parts and I've never had bad service that's always good and I love my artist Spa thank you very much... See More

10/18/16

Excellent sales and service... See More

10/18/16

I start every day in my Arctic spa Yukon. I do my water aerobics routine. Then I have a morning meditation while I watch the sun come up. This is my place of solace.... See More

10/18/16

We have had our spa for 10 years and Arctic's sales and service have always been top notch!... See More

10/18/16

Understood my needs, prompt shipping, parts in stock, had good product knowledge. ... See More

10/18/16

I have an Arctic Fox. Great features. Works great. Had one in my old house. Got a new one when moved. Great service. ... See More

10/18/16

We are in our spa EVERY day. We love it. We have also had great experience with the customer service we have needed. They send us chemicals (free delivery) upon request and set us up on a program to auto send us a filter every 3 months. We LOVE our hot tub... See More

10/18/16

I was very impressed with the features of the Artic Spa. From the efficiency to the smart phone app monitoring capabilities! Adrian and Christian ROCK!! Keith ... See More

10/18/16

What a great hot tub especially the free heat it's saved me a few bob.... See More

10/18/16

The spa was installed in 1998. I have had only one repair in that time... See More

10/18/16

Always a very nice experience ordering from Arctic Spas. I've had to use the chat feature several times and the response has always been prompt and excellent. Also love the free shipping.... See More

After looking at a couple of different swim spas manufacturers, we decided that we really liked the look of the Arctic Swim spa and also the ability to use the Onzen system (salt) for keeping the spa clean. Adrian was great to work with answering our questions and making sure we received the spa with the features we were looking for. We wanted to use the spa as a nice big hot tub, so we ordered with two benches and with the 61 jet feature. We also like that the swim spa can be monitored and controlled with the Arctic Spa app. If looking for a hot tub or swim spa, I would make sure to put Arctic Spas Utah on your list to check out. -- Randy J

Randy Johnson gave Arctic Spas Utah a 5 star review

If you are looking to buy a hot tub, Arctic Spas Utah is your place. They are all about the customer. Prompt, helpful and knowledgeable. They go out of the way to make sure their customers are happy!! They have a quality product.

Debra Burningham gave Arctic Spas Utah a 5 star review

Responsible, prompt and responsive! I bought a floor model at Arctic Spas and a great deal. Delivery was arranged the next business day! We had a little issue on the cleanliness of the spa upon delivery and Jonny personally came and wiped down the spa! I appreciated him owning up to our deal in a pleasant and professional way.

Karl Vizmeg gave Arctic Spas Utah a 5 star review

Love my spa! it works great and is wonderful to use. I had a small leak when installed. Arctic sent a tech out right away and fixed it, it just needed a valve to be tightened.

Douglas Rosecrans gave Arctic Spas Utah a 5 star review

We love our new Summit Arctic Spa. Have had it just over a month. After installation was ready for action in less than 6 hours. My family and I spent the weekend, trying out all the seats and jets. Timely answers on email and phone calls, overall a good experience. The installation went well, and the service man spent time the next day getting it up and running and teaching me about the entire hot tub. Only thing to bring up, is I feel it would have been helpful for a little more communication during the build and delivery process.

John Reid gave Arctic Spas Utah a 5 star review
Steve Chalmers gave Arctic Spas Utah a 5 star review

I highly recommend this company. Christian, Aiden and the delivery team were very nice and easy to work with. Also, while trying to decide where to put my spa, I had some questions that were knowledgeably answered by the support team. All in all, I'm very pleased with my purchase.

Lori Harward gave Arctic Spas Utah a 5 star review
Bruce Dumelin gave Arctic Spas Utah a 5 star review
Stacie Orvin gave Arctic Spas Utah a 5 star review

We have had our Ocean Legend Arctic Spa for several years and LOVE it! The customer service has always been excellent. We have always received prompt, professional, and knowledgeable service. Thank you!

Jean Mold gave Arctic Spas Utah a 5 star review

I love how easy they make it to order anything I need online. I makes my life easier and owning a hot tub that much better!

Chree Olsen Martin gave Arctic Spas Utah a 5 star review
Jonny Wilkins gave Arctic Spas Utah a 5 star review

Got a Klondike tub few years back here at Arctic spas. LOVE IT ! Knowledgable personnel great service!

Kevin Fairbourn gave Arctic Spas Utah a 5 star review
Jennifer Harkness gave Arctic Spas Utah a 5 star review
Rocky Holt Leisure Concepts gave Arctic Spas Utah a 5 star review
Tim-Tay Olsen gave Arctic Spas Utah a 5 star review
Jeff Bingham gave Arctic Spas Utah a 4 star review
Donna Reid gave Arctic Spas Utah a 5 star review
Korri Jensen Gledhill gave Arctic Spas Utah a 5 star review
Branden Hcs gave Arctic Spas Utah a 5 star review
Liesel Polichette gave Arctic Spas Utah a 4 star review
Kathy Ann Sullivan gave Arctic Spas Utah a 5 star review
Susan Thompson gave Arctic Spas Utah a 5 star review
Franklin Bennett gave Arctic Spas Utah a 5 star review
Angelique Reed Morin gave Arctic Spas Utah a 5 star review
Ryall Waite gave Arctic Spas Utah a 4 star review

Bob was a great salesman. We ordered a hot tub for a home in St. George. He gave us a great deal (sale price from the state fair and recent home show). He... more

Shauna S. gave Arctic Spas a 5 star review

We have had our spa now for week and we could not be happier, we enjoy everything about it. The spa itself is comfortable, stays at temp, and the look and... more

Justin M. gave Arctic Spas a 5 star review
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