Called them to schedule an appointment for leak detection in my pool. I spoke with a person and scheduled an appointment the first time I called. They said they would call the day before the appointment to provide a specific time for service; they followed through and did! They gave me a specific time range of when to expect the tech; he showed on time! He worked efficiently and found my leak quickly, was actually able to repair it right then (for no additional cost!), and check my entire pool for any other leaks (none!). Everyone throughout the process was friendly and professional.
I have had so, so many bad experiences with service companies that do not answer their phones, do not call when they say they will, tell you to reserve a whole day for them to grace you with their presence (which is difficult for working people to accommodate), and then no show. This...
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American Leak Detection of Southwest Florida Replied:
Hi Heather,
Thank you so much for taking the time to leave this 5 star review!
We are glad to hear you are pleased with your entire experience with ALD.
While dealing with a pool leak is not ideal, we are happy our team is able to make the process more pleasurable!
Best,
The ALD Southwest...
American Leak Detection of Southwest Florida Replied:
Hi Heather,
Thank you so much for taking the time to leave this 5 star review!
We are glad to hear you are pleased with your entire experience with ALD.
While dealing with a pool leak is not ideal, we are happy our team is able to make the process more pleasurable!
Best,
The ALD Southwest...
Heather Beato gave American Leak Detection of Southwest Florida a
5 star Review