Meg Mellon-Smith

7/28/25

We recently had some work done in our attic and unfortunately the workers must have dropped a bleach solution on our oak staircase, which removed the polyurethane coat and damaged the wood in places. We called All Hardwood (on a Saturday) and Melissa came over quickly. We had never worked with them before. She said that it would be a 5-day, $1000 job BUT that maybe we could try to use wood floor repair markers to cover it up and save money. In fact, she ran to Home Depot, purchased a set of markers and came back to test them out. Mind you, we had never met Melissa before! I wanted to pay for the markers and her time, but she refused and simply asked me to "pay it forward". The markers improved the stains enough so that we can deal with it. Not only did Melissa know a lot about wood floors, but she was kind and honest about our options. I would recommend All...

All Hardwood Floors - CT Replied: Thank you for your kind words and for recognizing the outstanding service you received! As Melissa’s proud father, I want to share that she spent over 20 years dedicating her life to special education before joining our company as a Co-Owner a few years ago. Her heart for service has always been...
All Hardwood Floors - CT Replied: Thank you for your kind words and for recognizing the outstanding service you received! As Melissa’s proud father, I want to share that she spent over 20 years dedicating her life to special education before joining our company as a Co-Owner a few years ago. Her heart for service has always been...

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Andrew Donovan

6/08/25

I can't say enough about the entire experience with All Hardwoods. From the first consultation to the final walk-through, Andy and Melissa were incredibly detailed, thorough, and honest.

What really stood out was their commitment to doing the job right. Other companies didn’t even mention replacing the damaged boards, but All Hardwoods made sure nothing was overlooked. When I questioned whether that step was necessary, they didn’t just brush it off—they sent out their top foreman, who was knowledgeable, patient, and took the time to walk me through everything in a way that made me feel totally at ease.

Honestly, I was looking for a reason not to move forward with this project—it felt overwhelming at first—but I’m so glad I trusted this team. They made what seemed like a big, stressful project feel manageable, and the end result was more than worth it.
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All Hardwood Floors - CT Replied: Hi Andrew! Thank you for the thoughtful and detailed review! We're so glad Andy, Melissa, and the team were able to make your experience smooth! It means a lot to hear that our honesty, attention to detail, and commitment to quality made a real difference. We’re grateful for your trust and look...
All Hardwood Floors - CT Replied: Hi Andrew! Thank you for the thoughtful and detailed review! We're so glad Andy, Melissa, and the team were able to make your experience smooth! It means a lot to hear that our honesty, attention to detail, and commitment to quality made a real difference. We’re grateful for your trust and look...

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