675 Quinn Avenue San Jose, CA 95112


 
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When planning your move within the San Francisco Bay Area or beyond, trust Ace to handle it flawlessly. For over 40 years, Ace Relocation has been helping both companies and individuals move into, out of, and around San Francisco and the greater Bay Area. We offer Local, Long-Distance and International moving and storage services.

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1/05/19

tl;dr: Left a bunch of stuff behind, showed up without warning, destroyed a number of rather expensive objects.

Very negative experience with this company. They got everything packed up successfully, but when they got here the dispatch didn't bother to call me to let me know they'd be here (this is after me calling them once a day for a week asking when they'd finally arrive). Had to run home in the middle of the workday to let them in.

Once my stuff here, there was a lot of small scale damage. An antique bookcase was badly scraped; an original painting had been put in a box with coat hangers, which had punctured it multiple times. A pair of shoes had been put in a box with a lot of sharp, angular things and been shredded.

After unpacking, it quickly became apparent they had _left some stuff behind_ at the place we moved out of. Not a few things,... Read more >

Ace Relocation Systems Bay Area Replied: Hi Max - we are very sorry to hear about everything, especially the damaged and missing items. Please get back to Ben in our Customer Experience department when you have some time. He will work with you to file a claim and resolve as much as he can for you. Apologies again and best of luck in...
Ace Relocation Systems Bay Area Replied: Hi Max - we are very sorry to hear about everything, especially the damaged and missing items. Please get back to Ben in our Customer Experience department when you have some time. He will work with you to file a claim and resolve as much as he can for you. Apologies again and best of luck in...

Max Morawski gave Ace Relocation Systems Bay Area a 1 star Review

3/02/18

I am not happy with having to put this poor rating however moving is stressful enough whether it is next door or to another country. We moved to Italy from Morgan Hill, California, hiring a moving company so we didn't have to think about the details. Hence a list of items not allowed or items a company is just not willing to ship related to liability issues. Thanks to Ace we are now having to pay lawful charges, destruction charges, penalty charges, and loss of property, ie; antique firearm that is non-op a sentimental gift and an heirloom in addition some airsoft bb guns. Inquiries from day one were asked about these specific items including on packing day.
Ace, you are the professionals and why you are in business in the first place, supposedly! please look for small claims adjustment as you have caused undue stress as these items are completely illegal to bring into the... Read more >

Ace Relocation Systems Bay Area Replied: Hello Mrs. Malavey, By now you have heard from the company that shipped your items overseas. You were fully informed by Ace Relocation Systems and Wickman Worldwide of everything that you were required to do for overseas shipments. Please continue to work with Wickman Worldwide to close up any...
Ace Relocation Systems Bay Area Replied: Hello Mrs. Malavey, By now you have heard from the company that shipped your items overseas. You were fully informed by Ace Relocation Systems and Wickman Worldwide of everything that you were required to do for overseas shipments. Please continue to work with Wickman Worldwide to close up any...

Elizabeth Baritell-Malavey gave Ace Relocation Systems Bay Area a 1 star Review

7/06/17

Wish I could give a -ve rating for these guys. These people took 1 month to ship our stuff from CA to TX and never gave an update on where our stuff is. And when the items arrived we got to know that they misplaced our 3 seater sofa. I am surprised as how could they misplace a 3 seater SOFA which is such a big piece in itself. They broke our speaker stands too. Filing claims from insurance company is not always a solution as getting claim is a lengthy process and it is not speedy at all. It takes time and a lot of effort to find a couch which you like to be part of your living room. I would not recommend their service to anyone. big NO!!!! This review is not specific to this center but GENERAL feedback on ACE relocations services. Read more >

Ace Relocation Systems Bay Area Replied: Hello Chetna. We apologize for not responding via Google although we've been in touch with you via Twitter. We've pulled up your account and it looks like your sofa was found and delivered to you on July 19th. We are so very sorry for that misplaced sofa and delay of that delivery! We hope this...
Ace Relocation Systems Bay Area Replied: Hello Chetna. We apologize for not responding via Google although we've been in touch with you via Twitter. We've pulled up your account and it looks like your sofa was found and delivered to you on July 19th. We are so very sorry for that misplaced sofa and delay of that delivery! We hope this...

Chetna Khullar gave Ace Relocation Systems Bay Area a 1 star Review

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675 Quinn Avenue  San Jose,  CA   95112

 
Call Us
 
View Website
 
Contact Us

When planning your move within the San Francisco Bay Area or beyond, trust Ace to handle it flawlessly. For over 40 years, Ace Relocation has been helping both companies and individuals move into, out of, and around San Francisco and the greater Bay Area. We offer Local, Long-Distance and International moving and storage services.

This business profile is powered by SoTellUs. SoTellUs gets your Five Star customer reviews on sites like Google, Facebook, Yelp, BBB, and 100's of other review sites. Video reviews builds consumer trust and confidence. Your customers are looking for five star Google reviews, Facebook reviews, Yelp reviews, BBB reviews, and other 5 star reviews. SoTellUs will give your business the podium you need to share these amazing five star reviews.

Learn more about SoTellUs