Edit: I changed my review from a 2 to a 4, would be a five if not for the incident below. The manager contacted me, 5 days after I called the first time and offered my wife and I another massage for them to show us what the environment they strive to achieve. The second massage was great, lasted the correct amount of time and we both had a great experience. We are willing to put the previous experience behind us and try them on our next couples massage.
We booked an 85 minute massage with champagne and chocolate on Valentine's Day. We had to sit separately in the waiting room to eat and drink because there was only one chair that fit two people which was taken (it didn't feel very special). We were put in a room that was clearly not typically for couples massage, our masseuse was vocalizing her unhappiness with the room. Then we were only given a 55 minute massage. Once...
A Healing Touch Replied:
Thanks Robbie for giving us that 2nd chance. Customer service is an area we are improving and your review is genuinely appreciated.
A Healing Touch Replied:
Thanks Robbie for giving us that 2nd chance. Customer service is an area we are improving and your review is genuinely appreciated.
robbie stricklin gave A Healing Touch a
4 star Review
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