Lance arrived on time and listened to all my concerns. He worked diligently and skillfully. He used protection to avoid scuffing baseboards and corners. This impressed me as our home is still new. As he was working, he placed fans in strategic locations to shorten the drying process. When the job was complete, our carpet looked like new! We have told our neighbors of our experience, and will recommend Lance and 911- DRY to anyone.
-- Bob P