We went out of town for a family trip. Come back home to find out that our dog sitter let the dog roam the house for 3 whole days!!!! He pooped everywhere upstairs. Spoke with Lance around 945am and he came right at 12. Did such a great job. My carpets smell so good. I am very happy with the quick s... See More
I had a carpet cleaning emergency and Lance came to the rescue! I called, he scheduled a cleaning for the very next day. He was at my house on time and ready to work. It was the second time i've used him and he is now my go to guy for my carpets. I give his business cards to everyone I know. Use him... See More
Lance arrived on time. He was professional from beginning to end. He has the best and latest equipment, and he knows what to look for and how to resolve carpet issues. He cleaned one of our rental carpets. He did such a good job, we scheduled him to clean the carpet in our home! I highly recomme... See More
Lance from 911-DRY called me in about 6 or 7 minutes of my online inquiry. He was friendly, professional and was able to book an appointment with my husband and me within a few days.
He sent an email to confirm the appointment immediately, one the day before and also the day of.
He arrived on t... See More
Wow! So pleased with the professionalism and attention to detail! Lance not only put down mats to protect my hardwood floors, but also used corner guards to protect walls and furniture. He pretreated pet stains and did such a thorough job that my carpet looks like new - and it’s 12 years old. ... See More
I was just browsing and happened across 911 dry. Lance called me right away and set up an appointment for a few days out. Lance was so personable and got the job beautifully done in 2 hours and gave me a quote for other projects. Lance is my go to guy from now on!!! Super reasonable rates. ... See More
Overall my experience with 911 Dry was a good one. They have great customer service and did an excellent job getting all the stains out of our carpet. I was genuinely impressed by the quality of work that was done. My only complaint is that the carpet took over 2 days to completely dry. I was told i... See More
911 dry did an exceptional job on to office carpets in a warehouse setting that were very stained and I had very little hope that they would look good again. However after cleaning yesterday they both look like they are newly laid. I would use 911 dry again for sure and will recommend them to friend... See More
Lance provides the highest level of customer service I have ever witnessed. He did a fabulous job cleaning the carpets in two of my rental properties. He provided fans to help the carpet dry quickly and made sure the apartment was ready for my tenants. I will definitely rely on him for all my floors. I highly recommend Lance and his crew.
I was just browsing and happened across 911 dry. Lance called me right away and set up an appointment for a few days out. Lance was so personable and got the job beautifully done in 2 hours and gave me a quote for other projects. Lance is my go to guy from now on!!! Super reasonable rates.
Very impressed! Lance was great! Got all the stains out of a very soiled carpet! Very meticulous and conscientious! Will use again! -- Jaynie R
Lance was incredibly kind. My carpets looked amazing once he was done. Thank you so much!
Lance was great. Very knowledgeable. Polite and professional. Carpets looked new after he was finished. Would totally recommend to all.
Outstanding work! Lance is professional, personal, and pleasant to work with. We couldn't recommend 911-DRY more highly!
Wow! So pleased with the professionalism and attention to detail! Lance not only put down mats to protect my hardwood floors, but also used corner guards to protect walls and furniture. He pretreated pet stains and did such a thorough job that my carpet looks like new - and it’s 12 years old. Their pricing was also reasonable. I will definitely be calling 911 Dry again!
Lance showed up on time, got right to work and work he did. Also the price was fair and very competitive! Wow, what a great job and my wife can breathe now with super clean floors. I will use them in the future no doubt about it!
I called 911-DRY LLC in a town 30 miles away because one company in my town did not answer their phone or return a call and the other told me it would be a week and a half before they were free. My spouse was coming home from the hospital and the carpets needed to be cleaned due to the illness that put her in the hospital for 10 days. Lance told me he was working in my town that day and took the time to make sure he could clean my rugs. Same day service, a good job, and a good price! I recommend 911-DRY LLC (but hope I never need them in an emergency again). Next time I call, it will be for more routine cleaning!