I am officially requesting a refund for two office visits (April 8, April 12) AND orthotics that I purchased on your doctor's recommendation. I was misdiagnosed by your office twice by two different doctors.
My first appointment was on Friday, April 8, where Dr. Williams diagnosed me with a neuroma. I was given steroids and anti-inflammatory medicine, as well as orthotics for my shoes. On April 12, I saw Dr. Jacobs because my pain was not getting better and he gave me a steroid shot, yet again said I had a neuroma. After enduring two more weeks of pain, I sought a second opinion on April 29 and that doctor immediately saw a stress fracture after taking an x-ray in this office. Now I will be placed in a boot for minimum of 3 weeks when I could have started this already on April 8.
With this being said, I am very disappointed with the services I...