4673 Osborne Dr. Suite E El Paso, TX 79922


 
915-302-9093
 
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9/17/22

Lawn service started great and we referred many people. As the company grew, however, quality declined markedly--particularly relating to timeliness. Often they would show up on the wrong day or not at all. Whereas the service originally included removal and disposal of all lawn debris, they began filling up our garbage cans with it. When we politely requested better communication about scheduling, the response was rather rude. The straw that broke the camel's back was when they once again showed up 2 days late with no notice and, when we again requested advance notice of rescheduling, we were told, "why don't I just tell my guy to quit right now and leave?!" Yes, they threatened to leave mid-job of a long-time customer with a half-mowed lawn. We agreed, paid, and fired them.

We were also told that they're, "just too busy with their commercial accounts to...

West Texas Property Solutions Replied: Hi thanks for leaving the review. You are absolutely right we grew and have been unable to keep up . I apologize that one of the owners was rude, but I appreciate your feedback because we do have a lot of things to work on with residential landscaping. You're feedback is important because it...
West Texas Property Solutions Replied: Hi thanks for leaving the review. You are absolutely right we grew and have been unable to keep up . I apologize that one of the owners was rude, but I appreciate your feedback because we do have a lot of things to work on with residential landscaping. You're feedback is important because it...

Bugsy Kingpin gave West Texas Property Solutions a 2 star Review


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