Final price was 30% higher than than quote on 4 trailer door hinges, left an item for fabrication 5 weeks later hadn't been touch, even though made contact at 3 weeks to check on progress. Only questions ask at 3 week contact was if we discussed price on the project to confirm $125 hour.
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Weld Source Welding and Fabrication in Hiwasse Replied:
Robert, I can understand your frustration. We try to be spot on with on estimates, and most often are. I'm not sure what happened there, but will look into it. I apologize for the delay with your second project, as well. We are a small business and try our best to keep up with all of the work. I will focus on having better communication. We appreciate your honest review, and will do better in the future. Thank you!
- Kayla, Office Manager