39915 MICHIGAN AVE CANTON, MI 48188


 
(734) 721-5220
 
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Wayne Lawn has been serving the community since 1948. When you purchase from Wayne Lawn, you get the blue sticker advantage. We take care of you the entire process including servicing it after.

Lanah Bogard

8/09/18

I was impressed that they picked up my John Deere within an hour of calling. I asked them to Repair and Service EVERYTHING my mower needs. My drive belt was broke and my mower motor was loose from the frame , my blades way beyond needing changed. I want to tell you they repaired and serviced everything PERFECTLY....ACCEPT for 2 things (my reason for a 2 star rating) they had my John Deere 1 day short of a month....(way too long) and when they tightened the motor it broke the motor mounts and pulled away from the exhaust...causing it to be so LOUD I couldnt stand to use it. I didnt mind paying $380 but when I asked them to do something about the noise that this was NOT fixed...they made excuses and sent the ole man out to talk to me, even worse when I turned away for a minute in turning off the mower , so I could HEAR...he went TO talking to my boyfriend ...like I wasnt...

Wayne Lawn & Garden Replied: I'm sorry Lanah. It was a misunderstanding. The owner came into the situation and thought he was the owner of the mower. It has nothing to do with gender. We were actually looking into the cost of a new muffler because we thought it might be that. We couldn't touch the muffler because it was too...
Wayne Lawn & Garden Replied: I'm sorry Lanah. It was a misunderstanding. The owner came into the situation and thought he was the owner of the mower. It has nothing to do with gender. We were actually looking into the cost of a new muffler because we thought it might be that. We couldn't touch the muffler because it was too...

Lanah Bogard gave Wayne Lawn & Garden a 2 star Review


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David Hartford

7/22/18

Usually don't post comments, but felt obligated to share with other customers. For those who are happy, great. My situation, I took 2 push mowers to Wayne Lawn and Garden in the fall after mowing season. I let them know I changed oil and plug in both units and both had same issue, "stalls under load". I told them no rush since they were in mode of working on winter equipment. Apparently they were trying to contact me (phone issue and purchased new to retrieve messages) so I made arrangements to pick them up. I paid in full and took a very long time to get them ready. Well, I only left with one. The other would not start! Hmmm? I made another trip to pick up when they called and it started. I asked if it stalls under load. They said, we have no way to verify. So I asked how they knew it was okay? They said you have 30 day warranty! I said that wouldn't do me any good since...

Wayne Lawn & Garden Replied: Hello, I'm Dennis the owner. Please contact me so I can review this. We repair hundreds of mowers each season. We try to make sure everything is taken care of. I see that you brought them in last year. It looks like we did a full tune up on it, not just oil change and plugs. If this is still...
Wayne Lawn & Garden Replied: Hello, I'm Dennis the owner. Please contact me so I can review this. We repair hundreds of mowers each season. We try to make sure everything is taken care of. I see that you brought them in last year. It looks like we did a full tune up on it, not just oil change and plugs. If this is still...

David Hartford gave Wayne Lawn & Garden a 1 star Review


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Wayne Lawn has been serving the community since 1948. When you purchase from Wayne Lawn, you get the blue sticker advantage. We take care of you the entire process including servicing it after.