I needed repair on my John Deere L155 mower steering. They came and picked up my mower which has a $40 charge, and I didn't mind that. They told me it would take about a week to repair. They had my mower for nearly 3 weeks and charged me to bring it back, I was a little upset about the length of time it took them to return it and once again I was okay with the delivery charge. I went to mow my lawn again the steering still didn't work. I called them back and told them it wasn't fixed and they wanted to charge me to pick it up again again and "maybe" they would warranty it. I was pretty positive they would end up not warranting it. It's also worth mentioning they charged me 375$ for a 25$ part. They are the reason I am leary of local business. Complete rip offs and I tell anyone that will listen about it. Terrible business just skip them while you can!
Wayne Lawn & Garden Replied:
Our warranty policy for all repair jobs is 30 Days, we fixed your unit on July 22nd, 2014. We are more then willing to work with everyone of our customers. If the problem continued, our policy is that you would only be charged for the parts necessary to complete the repair, no charge for the...
Wayne Lawn & Garden Replied:
Our warranty policy for all repair jobs is 30 Days, we fixed your unit on July 22nd, 2014. We are more then willing to work with everyone of our customers. If the problem continued, our policy is that you would only be charged for the parts necessary to complete the repair, no charge for the...
Joseph Berry (Joey) gave Wayne Lawn & Garden a
1 star Review
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