Staffing for this location was poor tonight, the workers were more focused on the axe throwing folks or something or they got overwhelmed(which means you need more people working) because they were not paying attention to the radio when we needed assistance or when we actually solved the room, the door didn’t open even when we solved it and no one answered the radio, not even a “give us a sec”, that’s all we needed, not radio silence. This was our second room here and both times were poor experiences. Santa’s List was okay.
Way of Escape Folsom Replied:
Brendan, I’m sorry to hear this. This is certainly not our typical service as customers are always our first priority. I would really appreciate it if you could give me a call at 916-634-5100 so I can gather more information to try to identify and fix this problem. Thanks, Rocky
Way of Escape Folsom Replied:
Brendan, I’m sorry to hear this. This is certainly not our typical service as customers are always our first priority. I would really appreciate it if you could give me a call at 916-634-5100 so I can gather more information to try to identify and fix this problem. Thanks, Rocky
Brendan Graham gave Way of Escape Folsom a
2 star Review
Read more >