I have used them in the past and while they do a great job cleaning. However, contacting them via phone is a sit on hold type of experience. It is automated and I sat on hold for 5 minutes before I finally gave up. The website via mobile is very cluttered and lacks the functionality to book appointments. I unfortunately will have to contact another company...
10/10/22 - This business continues to do right by it's customers. Larry met this head on and is doing things the right way. I will be a repeat customer.
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Unique Upholstery Carpet and Rug Cleaning Replied:
Frank, thank you again for letting me know about our answering service issues. There is no excuse for anyone to be on hold for more than a few seconds and 5 minutes is inexcusable. I enjoyed our conversation today about possible remedies and will put in place right away. My office manager should...
Unique Upholstery Carpet and Rug Cleaning Replied:
Frank, thank you again for letting me know about our answering service issues. There is no excuse for anyone to be on hold for more than a few seconds and 5 minutes is inexcusable. I enjoyed our conversation today about possible remedies and will put in place right away. My office manager should...
Frank Lombardo gave Unique Upholstery Carpet and Rug Cleaning a
5 star Review