I was not impressed at all by the level of service from this company. I have had rugs cleaned MANY times and this company was significantly more expensive than other local reputable companies. I chose to work with them based off of a few very favorable reviews. One of my rugs was not cleaned at all to the level of my satisfaction. I provided feedback, privately, via two different avenues to the business owner (after multiple requests from them to provide positive reviews publicly) and received no responses. Throughly disappointed and would not recommend.
Unique Upholstery Carpet and Rug Cleaning Replied:
Kelly, I am so sorry that one of the rugs did not meet your expectations, but you will be. I’m delighted that the other 3 met your expectations though. We called you and left a message as soon as we saw the review so we may return and make that rug beautiful. We always stand by our quality as you...
Unique Upholstery Carpet and Rug Cleaning Replied:
Kelly, I am so sorry that one of the rugs did not meet your expectations, but you will be. I’m delighted that the other 3 met your expectations though. We called you and left a message as soon as we saw the review so we may return and make that rug beautiful. We always stand by our quality as you...
Kelly McDonnell gave Unique Upholstery Carpet and Rug Cleaning a
2 star Review
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