18540 Pasadena Street Lake elsinore, Ca 92530

 
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Energy efficiency contractor specializing in Solar, Air Conditioning, Roofing, Water Heaters, Ventilation, Back up power and More.

Chris McGinn

8/31/23

I’m reposting this because I’m not sure I sent my first message correctly. Jeff and his crew did an outstanding job on our solar system. They were polite, professional, and hard working even in this heat. They did an excellent job and our project is beautiful. We could not have asked for a better experience. The same goes for all our contacts with the main office!

Underline Energy Concepts Replied: Chris we appreciate your business and look forward to serving you in the future. Should you want any other home Efficiency projects completed. Please refer us to friends, family and or co- workers to earn $500 in refer bonus. Roofing , Solar, AC, ventilation , water heaters , Quietcool, water...
Underline Energy Concepts Replied: Chris we appreciate your business and look forward to serving you in the future. Should you want any other home Efficiency projects completed. Please refer us to friends, family and or co- workers to earn $500 in refer bonus. Roofing , Solar, AC, ventilation , water heaters , Quietcool, water...

Chris McGinn gave Underline Energy Concepts a 5 star Review


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Aaron Mahnken

8/31/23

Couldn’t fix metering issues or why battery wasn’t charging. Had to call Enphase to get the issues resolved.

Aaron Mahnken gave Underline Energy Concepts a 2 star Review
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Chris Mcginn

8/31/23

Chris thinks you should try Underline Energy Concepts

Chris Mcginn gave Underline Energy Concepts a 5 star Rating
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Aaron Kass

8/29/23

Aaron LOVED Underline Energy Concepts

Aaron Kass gave Underline Energy Concepts a 5 star Rating
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David Whitaker

8/28/23

Great service

Underline Energy Concepts Replied: Thank you for your bussiness David and the time spent to review us
Underline Energy Concepts Replied: Thank you for your bussiness David and the time spent to review us

David Whitaker gave Underline Energy Concepts a 5 star Review


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David Whitaker

8/28/23

David enjoyed the experience with Underline Energy Concepts

David Whitaker gave Underline Energy Concepts a 5 star Rating
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Rick Escobar

8/16/23

We purchased our solar panels from Underline. It started with Jeff and his install team. They did a very good installation of the panels without breaking any of our tiles and they cleaned up everything. Then we waited for Edison to install the Generation Meter Adapter to be installed which it was finally installed. Then we waited for the city inspector to come out and approve the system which they did and it was approved. A Underline tech Brandon came with the inspector. But, Through the entire process I have to give huge kudos to Michael Simms. Michael kept us informed and any time I had a question or concern he was there to resolve it. If he didn’t call/text me he would drop by. He is a very professional individual and most definitely is a huge asset to Underline.

Underline Energy Concepts Replied: Rick, I very much appreciate the time spent reviewing us and our team. This is a very detailed review and we thank you for that. I will forward this review to the team. Thank you for your business and please let us know should you need anything or have any questions.
Underline Energy Concepts Replied: Rick, I very much appreciate the time spent reviewing us and our team. This is a very detailed review and we thank you for that. I will forward this review to the team. Thank you for your business and please let us know should you need anything or have any questions.

Rick Escobar gave Underline Energy Concepts a 5 star Review


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rick escobar

8/16/23

rick Strongly Recommends Underline Energy Concepts

rick escobar gave Underline Energy Concepts a 5 star Rating
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Joanna

8/11/23

Be warned... PLEASE do yourself a BIG favor and DO NOT USE THIS COMPANY! I do not know how they have good reviews.

This company installed our solar at home and we are stuck with their horrible customer service.

Leonardo and Miranda presented such a great sales pitch to us (which obviously, we believed and put a lot of confidence in all the promises this company presented to us).

I do not have any regrets in life but I do now.

It took months for them to install our panels with NO communications or updates at all. I thought talking to Sal will help elevate any of the issues we have but nothing. Our projects have been passed on to a lot of people namely: Dana, Damien, Tanner, and Michael but they are all the same. They don't even have the courtesy to update you or contact you. No matter how many times you email or call them. Their...

Underline Energy Concepts Replied: Thank you for your feedback Joanna. We have explained to you many times that the process would be a process and tried to set a proper expectation and timeline. As stated you spoke with 5 separate employees as well as myself the owner. The statement of no communication during the project and...
Underline Energy Concepts Replied: Thank you for your feedback Joanna. We have explained to you many times that the process would be a process and tried to set a proper expectation and timeline. As stated you spoke with 5 separate employees as well as myself the owner. The statement of no communication during the project and...

Joanna gave Underline Energy Concepts a 1 star Review


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Rudy Iribe

8/10/23

Rudy is very excited to recommend Underline Energy Concepts

Rudy Iribe gave Underline Energy Concepts a 5 star Rating
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Energy efficiency contractor specializing in Solar, Air Conditioning, Roofing, Water Heaters, Ventilation, Back up power and More.