Tri-State Area Moving & Storage inc.

I paid for a moving service to deliver my bedroom set to upstate NY since July 6. To this day my delivery has not happened. They have given every excuse in the book for delivery and the owner even promised August 4th delivery no matter what. He lied and you can't get him on his cell phone. Either they lost my furniture or sold it. Now the police are involved.

BEWARE! BEWARE! BEWARE!

This company is a SCAM!!! The online reviews are FAKE!!

We got a quote from them of $500 for 3 hours after giving full information about the number and size of furniture, but they ended up taking 6 hours and breaking a furniture that they never refunded (now they stop receiving my call) and leaving multiple scratches on the floor. Here's the breakdown of what happened ..

The guys came at 1:14 (which was within their window of 1:30), looked at the furnitures, and took my signature. 20-25 minutes later they showed up with the blankets and other accessories. They were extremely extremely slow from the beginning. But after 2.5 hours when I realized that there's no way they can finish on time, I asked them whats the plan!! At that point they told me that they were told that it was a pickup only job which is incorrect and...

The owner is very responsive and works tirelessly to make sure customers expectations are met.

Worst experience ever. Horrible customer service. The owner Gabriel and manager Linda lied to me about getting my delivery on time and there was thing missing when I received my property. It took over a month to get my property. I am taking legal matters now since the company does not want to reimburse me for my property that was damaged. I am also reporting them to BBB. They were very inconsiderate, unprofessional and rude. I would never use this company ever again.

thinks you should try Tri-State Area Moving & Storage inc.

They were fast, efficient and did the job well, all during a tropical storm. I don't know how they manged to protect the furniture so well through a driving rain, but everything was clean and dry and in good shape. Great job!

Don’t use this company they are very unprofessional they also damaged my neighbors property and refuse to pay for the damages but I’m am going to get a lawyer and go after them in court. They won’t even provide the udot number for truck so I can report them To department of transportation trucking . They are probably running a illegal company because they are far from legit .

DO NOT TRUST THEIR QUOTES - TERRIBLE CUSTOMER SERVICE

Followed the recommendations on their site and sent them pictures for my move. On 6/8/2020 received a quick call from a gentleman offering me a quote based on my pictures for $495.00. I said lets do it and scheduled my move for Monday, 6/29/2020 and gave him a $100 deposit. On 6/26/2020 called to confirm my move, and the rep I spoke with asked me how I was going to pay the balance. I asked her for the amount, and she said $395.00 but there is a chance there will be extra fees if they need to do more work. She said it would just be an authorization and not a charge until the actual move is complete. I said to use the same card.
On Sunday 6/28/2020, I noticed a CHARGE for $514.80. - RED FLAG #1
I tried calling, but could not get through...it is Sunday.
On Monday 6/29/20, the movers arrived and completed...

(Translated by Google) I like the way Miss Linda attended and followed up on my move from Roosevelt NY to Charlotte NC. She gave me a fair price and my things arrived in just two days. Thank you Tri-State Area Moving.

(Original)
Me gusta la forma en que la señorita Linda atendió y le dio seguimiento a mi mudanza desde Roosvelt ny asta Charlotte NC me dio un precio justo y me llegaron las cosas en tan solo dos dia gracias tri-state area movieng

The movers did an amazing job we will def be using them in the future thank you so much!