Tri-State Area Moving & Storage inc.

That is so funny how I'm just now reading reviews from other clients and I agree they do threaten to sue you if you write a bad review have an email to prove it. Considering the short notice I was appreciative to be accommodated. THE WORST PART of the experience is when the supervisor gets on the phone he speaks over me, tells me he cant make every customer happy, didn't care about my concerns and when I provided in writing proof that their quote or their service wasnt a gift he literally told me to stop contacting their secretary now I have to deal with him and said what else do I have to say? and said Next like what else do you have to complain about? . Would I use them again NOT AT ALL.

FYI: After I tried to at least get my deposit back through my bank the same secretary who helped me pretended not to know me, lied to the bank and said they contacted me several times...

The movers were on time, friendly and professional. The estimate and the management's answers to questions about the estimate were very misleading. Expect to pay 50% more than the estimate. I couldn't have been clearer with what I had to move. I was given an estimate of 2 hours labor and 1 hour travel which sounded right (Levittown to Kew Gardens). I was given an estimate about $500 (don't have exact figure handy - this included a few boxes). The whole move took exactly 3 hours. I was charged $768. The travel time was also counted as labor time. So I was charged 1 hour traveling and 3 hours labor all at $155/hr. There is no way the man who gave me the estimate thought it would take 30 min to pack in Levittown and 30 min to unpack in Kew Gardens. The intent was clearly to deceive. In addition they charged $75 for extra stairs. I told them I was moving from a second floor to a second...

Rich was wonderful..and professional and got the work done in a very timely manner...

The delivery and unpacking done on the second leg of the move by rich and his team was the most professional experience I could have hoped for. Would always recommend rich and his team.

Excellent moving company! I would definitely recommend them to all my friends/family! Thank you for everything! 😊

Speaking from experience this is a scam company. Check their complaints on the bbb website. They will give you a decent qoute and once u agree they will come and load your property then Jack the price up to an amount that was never spoke of and hold your stuff hostage to get you to pay it. If your moving out of state you cant sue them unless you return to NY for every court appearance and they know this. Do not do business with these people. The owner is crooked!! (EDIT) After seeing that tri state has responded to my post, take notice that all of their responses to customer complaints are the same smh very dishonest company again do not do business with these scammers.

Stay Away!!! You get what you pay for. It is understandable that things happen that are out of your control, however.... Tri State does not tell you what is going on just what they think you want to hear. A pick up time is confirmed and hours later I was told they should be there within a few hours, the truck however was over 600 miles away. This happened on both legs of the trip, pickup and delivery. I do not recommend at all

The movers were very courteous and quick. They took very good care of my items especially the difficult to move bulky furniture. The call center staff were very nice and courteous. They met my date and everything was punctual and seamless. It was an excellent experience during a very stressful time!