Tri-State Area Moving & Storage inc.

Do not book with them!! You will regret it!! They arrived late made me miss my flight. Two of my flat screen TVs are damaged. They ruined my wardrobe couldn’t disassemble it properly...lost the legs to my sofa... big lesson learned for me. They are affordable but not worth the loses you take.

Awesome guys. Our foreman was Richard, and the crew was Jay, Xavier, and Daryl (sorry if I misspelled any names). We were quoted for 6.5 hrs and these guys did our complete move in 4.5!! Some hard working gentlemen who were very professional and up to the task of tackling a lot of heavy furniture going down some narrow stairs.

Great customer service from Elaine, although do make sure that you have accurate inventory invoices because unfortunately we got misquoted on our move which was $1500 and ended up having to pay an extra $650 because there were items missing from the invoice.

All and all, our crew was great! Treated them to some
Pizza and plenty of Gatorade (make sure you stock up!). Will definitely look into hiring these guys again in the future!

Thank you!

The 2 gentleman were polite, professional and strong. Kareem and Kenya worked well together. I would highly recommend them.

They were excellent, and very careful brinking everything up to the 2nd floor apt. Very curtious and kind. Will spread the word to friends and family members. Thank you so much
Vita L. Stabile

This is a company manager by thieves and liars. They stole over $500.00 from me after lying about their availability.

I had an appointment for 2:00pm. Without unsolicited updates, they didn’t show up until 9:45pm.

The dispatcher, “ Gav, constantly lied about estimated times, he argued with movers while they were in my house, he cursed at us, and was unintelligent and unprofessional enough to admit while he was on the phone that he intentionally over-charged me.

I am confident that I will get my money back after this nightmare. But I don’t think anyone else should deal with anything like this. Choose any moving company but this one. Stay away

My move was amazing! It went very smoothly and we had no issues at all. The movers called in the morning when they were about 45 mins away and arrived promptly. They disassembled my furniture and packed everything up super fast. They were careful and considerate with my things. Once at the destination, they hauled everything up SIX FLIGHTS OF STAIRS (including landings in between) in a no elevator building with no complaints. They reassembled my stuff fast and everything looks just as it did before. There were fast, professional, and had a great attitude. Also the move was reasonably priced considering the distance traveled and no elevator. I would highly recommend using Tri State Movers to anyone in the area. I'll definitely use them again for my next move.

I had used this company last year to move from a studio to a studio and they were amazing. Linda and Elaine were very sweet and always pleasant to speak with. When I was getting ready to move this year I immediately called this company to secure my move. I also recommended them to 3 other people who all ended up booking with them. Things took a turn on the day of my move when no one had called to say they were 30 minutes away. I ended up calling and finding out they would not be there until 1:30-2. I had said we needed to be all done with our move by 4pm because it was the buildings policy that all moved need to be completed by 4pm. Luckily we took matters into our own hands and ended up renting our own truck and moving. However, we had no choice but to use the company to move our couch and recliner the following day, after begging for permission for the super to move in...

Pros: Moving crews themselves were friendly, efficient and took care ofthings.
Cons: EVERYTHING ELSE. Unprofessional, untimely, unorganized, RUDE.

Full details below but calling that office was an insufferable experience everytime and the customer service is some of the worst I have ever experienced. Would sooner rent a UHAUL and move all the things myself than use this company again. Full details below.

The day they were scheduled to pick up my goods they were hours behind schedule. After calling twice to check status they tell me the movers will appear after 730pm. I kindly offer for them to come two days later because I had the benefit of extra time.

I was informed by Elaine, delivery was scheduled for Wednesday and they would call me after 5pm Tuesday with a delivery time. On Wednesday am, after no previous evening call, I called them...

Habitual violator with NYState DOT. Call them if you don’t believe it. Call them if they’ve wronged you.

Still holding my possessions hostage and now demanding more money.

Do not hire. I made the mistake of contracting for two seperate deliveries before checking Due Diligence. The have over thirty complaints at the Better Business Bureau. In addition, I made complaints to the New York State Department of Finance, New York State Attorney General and am preparing for a law suit as they refuse to make an insurance claim or pay the insurance.

Pick Up:
Contract One: occurred and has yet to be delivered and is being held hostage eleven days later. Pick Up was late. The workers showed up without moving supplies and were forced to use my supplies. I should have cancelled the second contract but madfe a mistake...
Contract Two Occurred: and...