My experience ordering six creeping phlox was terrible. The plants arrived in a plastic gallon bag along with a six-module plastic tray. The plants and dirt had dumped from the tray and were lying at the bottom of the plastic bag. Four plants were about 4" tall including their root systems. Two plants had been separated from their roots, and I never found the roots in the loose dirt. I requested replacements, which I was initially promised, but then told it will be some time before new specimens can be shipped.For the price i paid, this whole experience feels like a scam. Caveat emptor!
In response to the owner's comment after I posted this, yes, I was told I would get a replacement order, but I was not given a timelime: "The warehouse just let me know it will be a while before we get more phlox so that I can reship."
What made this...
TN Nursery Replied:
Did customer service tell you we would reship your order? The phlox should be able to ship out the first part of June.
TN Nursery Replied:
Did customer service tell you we would reship your order? The phlox should be able to ship out the first part of June.
Bobby Painter gave TN Nursery a
1 star Review
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