TN Nursery

Does not follow up on guarantees and complaints. I submitted several photos with proof of dead plants and they stopped responding to my emails.
Found out they have an F on BBB.
Don’t believe google reviews.
DO NOT BUY

Edit: YES, I filled out the claim form, was told the bark was “still white and to give it time”. Replied that even though white, was dry/brittle/dead and sent additional photos. No answer for weeks. Sent another email last week with no response.

Love ease online dervice

Terrible Customer Service and Fraudulent Warranty

I ordered several plants from Tennessee Wholesale Nursery, and it's been a nightmare. None of the plants have shown any signs of life, and despite doing multiple scratch tests that clearly indicate they are dead, the company refuses to honor their warranty. Their customer service is unresponsive and dismissive, claiming the plants are alive based on incorrect scratch test results.

I gave them the benefit of the doubt despite numerous bad reviews, but it was a mistake. I've lost a year of growth on these trees and missed the growing season. The company’s warranty policy is a sham, and their business practices are fraudulent. They refuse to honor the warranty and attempt to use deceptive practices to void it, insisting that the plants are alive despite clear evidence to the contrary.

Additionally,...

Problems with activating the free ship code. At first it appeared as a free ship but then went through confirmation charging me for shipping costs.

I have never received my order but it was charged to my card Fix this now,

I have ordered several times and quality is and service is excellent

So Happy I found TN Nursery because…
I can find plants that are hard to find where I live. They are easy to order . The price is right and they are delivered healthy .