TERRIBLE EXPERIENCE.
Don’t buy from them there are plenty of other more reputable nurseries out there with customer service that will help you.
I see from other reviews below that they state they have a one year warranty. I have an email from stating I had one day to report the shipping damage.
To date 1/4 of my order was never sent and the plants I did receive were sent US mail instead of UPS and after 20 days in transit during a heatwave arrived slimy and dead.
So it’s a one day warranty or a one year warranty for receiving dead plants? Not that it matters because they stopped responding to me and never sent the rest of my order.
I will proceed to dispute the credit card transaction.
TN Nursery Replied:
The remaining items were shipped yesterday. You should've received an email with tracking information. As for the other issues, we have a strict 24 hour window to be notified of any issues with an order received. Your order was delivered on July 8th, but you did not reach out until July 30th.
TN Nursery Replied:
The remaining items were shipped yesterday. You should've received an email with tracking information. As for the other issues, we have a strict 24 hour window to be notified of any issues with an order received. Your order was delivered on July 8th, but you did not reach out until July 30th.
Shelley Smith gave TN Nursery a
1 star Review
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