This company hit me with a bait and switch deal. They advertised buy one get one free which prompted me to go with them over another company. I should have done my homework. When I was shorted and contacted them they refused to make good on the deal. They hid behind a “strict” 24 hour from delivery deadline. I called a couple of days after delivery and the phone rep told me to take pictures, compose an email and they would “consider it.” I did as they asked and the denial reply was prompt. They count on hiding behind this ridiculous policy for denials. I have a lot to order in the coming months and years, but will certainly not use these dishonest people.
TN Nursery Replied:
I apologize, but we must follow our policies. If there are any issues or concerns with an order received, we have to be notified within 24 hours of the order being delivered. I apologize for the inconvenience.
TN Nursery Replied:
I apologize, but we must follow our policies. If there are any issues or concerns with an order received, we have to be notified within 24 hours of the order being delivered. I apologize for the inconvenience.
T Arkwright gave TN Nursery a
1 star Review
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