The staff was friendly. I was informed there had been scheduling conflicts, so the cleaners arrived late and only 2 of 4 promised initially arrived and once all 4 cleaners came, we did not have 4 cleaners stay for the duration. Office called and asked if the cleaners could leave and return the following day which was not possible. Due to the late start and not having 4 cleaners for the duration of the cleaning, they were not done until late into the evening. Once they had finished and left the premises, I found areas/items that did not get cleaned. They did not completely lower my blinds to clean the entire blind, so the top half is dust free, but the bottom half is not for example. I was not informed the blinds needed to be fully lowered for cleaning. If I had known, I would have done so, especially since I confirmed that the blinds were included in the price when scheduling. What...
time maid Replied:
Hello Holly, this is May, office manager at Time-Maid. We apologize for your unusual experience. I am glad that we were able to talk today and find a solution for this issue together so we can finalize this cleaning with great quality and an excellent experience . We look forward to seeing you on...
time maid Replied:
Hello Holly, this is May, office manager at Time-Maid. We apologize for your unusual experience. I am glad that we were able to talk today and find a solution for this issue together so we can finalize this cleaning with great quality and an excellent experience . We look forward to seeing you on...
MHKM Garland gave time maid a
5 star Review
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