The Wool Bed Company

I have worked at The Wool Bed Company for almost two years now! I have been everywhere from the office to the mill making batts (wool). Our wool is made in a CLEAN and climate controlled room. Both the mill and work area where all of your products are made in are free of gas and propane as I’ve seen a few reviews regarding that smell. Everything is done by hand or sewing machine so there would be no need for those items😁

With everything being made to order and having a small but very effective team of six, shipping time is certainly longer than Amazon but the quality of our 100% ORGANIC products is unmatched. Care sheets are filled out through the entire process of product creation to ensure consistency and accuracy. Just like any business there is always room for improvement but I hope that this puts a couple of these false reviews or assumptions to rest as I do work...

Really pleased with the cushions and sheets as well as the amazingly quick shipping. I explained I needed it very quickly, and Kristin had them made and shipped out the same day, and I received them the next day! The products are very comfortable and soft.

I wanted to thank the Wool Bed company for years of great sleep!! I have had back problems since I was young but have been pain free with my mattress topper. A pleasure to go to bed and wake up without pain and ready to start the day!

I absolutely love the products at The Wool Bed Company! After having neck and back pain for years, I decided to invest in chemical free, organic wool bedding. It was the best decision ever! The mattress topper is like sleeping on a cloud, and I no longer wake with headaches or pain in my back and neck. When I realized how many chemicals are put into commercial mattresses to make them fire resistant, I really appreciated the natural flame retardency of the organic wool. The staff at the Wool Bed Company answered all my questions, didn't try to pressure me to buy things I didn't need, and were courteous, respectful, and timely. Cudos to them all! You won't regret any purchase you make from this great company.

I am still loving my bedding from the WoolBed Company! I recently had my pillows renewed...the covering was replaced and new wool added. They came back like new. I...

Racial discrimination

UPDATE: The response Susan is basically not the truth. Sorry to be a part of such a scandal. I'd have to copy and past the entire email conversation to make the untruth of her response obvious sadly.
"Hi Ella,
The washable wool protector pad will shrink a little when it is washed. If you would like to pack it up and ship it back, we would love to make it a little bigger for you. Sincerely,
Susan McCourt, President
I sent it back and she has not honored her word. Again, if anything changes I'll update this review post. Lastly, they have not adjusted my order on numerous occasions btw. Two other items I ordered had issues as well and they dealt with them. It was a manufacturing issue and they did resolve it. Not my fault if it cost them shipping. I'm still shocked by the post below, such a mess. Posting this cause it's all I can do at this point it :(
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I'm giving 5 stars strictly to the quality of the mattress topper which is what I paid for. As for the other experience, I had good luck with communication from the beginning. It was not as swift as a company that has operators standing by and I always kept in mind that this is a small company that crafts one mattress topper at a time. I'm getting ready to have my 3 year old topper mailed out and renewed and pretty excited to see how it turns out. There is NOTHING like sleeping on the wool topper. We miss it tremendously if we ever have to be out of our home for more than a couple of nights. Thank you!

Have had he king bed/mattress for 3+ years and my wife and I like it a lot. I would recommend especially if you have back issues.

I have slept on my signature mattress and ultimate topper for over 6 years and I love it as much as I did when I first got it! It's like sleeping on a cloud; soft yet supportive. I have never slept better! I strongly recommend The Wool Bed Company, its the best organic bedding company around! If you have questions or aren't sure what combination of mattress and topper is right for you, Susan will talk you through it and get you set up with a sleep system that's perfect for the way you sleep! The products are hand made and the quality is amazing. Don't sleep another night without a mattress and topper from the Wool Bed Company!

Very excited to begin sleeping on our new, healthy mattress!