This company was recommended to me by a family member. My initial interaction was okay but I quickly found out that they are extremely unresponsive. If you want a door/window, you will be calling them daily trying to get a call back from the correct person. Every time I called, they said they would have Jonathan call me back that day. Every single time, he would take 2-4 days to get back with me. Once I finally got ahold of him to give him the details of the door I was wanting, he told me he would get a quote asap but then never called me back for 2 weeks. I had to call for 2 days straight to even reach him. Once I got ahold of him again, he completely failed to get a quote and even forgot what the details were. The first call was pointless because he never even wrote down what I was wanting. His excuse was that he was busy at the time and driving. This is not a valid excuse as he...
THE WINDOW SOURCE OF HOUSTON Replied:
Rebecca,
Thank you for taking my call today. I'm glad you are 100% happy and satisfied in every aspect other then the time it took to receive your quote. As I stated on our call, it can take a little longer when we are dealing with custom doors. Thank you for still using us even after the delays...
THE WINDOW SOURCE OF HOUSTON Replied:
Rebecca,
Thank you for taking my call today. I'm glad you are 100% happy and satisfied in every aspect other then the time it took to receive your quote. As I stated on our call, it can take a little longer when we are dealing with custom doors. Thank you for still using us even after the delays...
Rebecca Ship gave THE WINDOW SOURCE OF HOUSTON a
2 star Review
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