I have to say I'm very disappointed with The Source Wellness Center. While the treatment was fine, Dr. Walters clearly has no concept of payment or what is covered, or what isn't.
I went in and he said that Aflac would cover all of my treatment. Multiple times he informed me of this. Aflac covers $120 for the first treatment, $35 after that. All the time. So when he said it was covered, I assumed he knew what he was talking about. Even before I left I asked if I needed to do anything and he said no, I was covered.
Fast forward 6 months later, I get a bill in the mail. Not even a phone call, anything. Well, I signed a contract that I'm responsible for payment, even though orally he said that it was covered. So he threatened to take it to a collection agency. I never would have gone back for a follow up twice if I knew it would cost me $140.
After...
The Source Wellness Center Replied:
Ms. St. John, I am sorry that you were not satisfied with the insurance billing and communication at my office. As I previously explained, Aflac normally reimburses the patient directly after the patient pays the doctor at the time of service. This is also my office policy. As you did not...
The Source Wellness Center Replied:
Ms. St. John, I am sorry that you were not satisfied with the insurance billing and communication at my office. As I previously explained, Aflac normally reimburses the patient directly after the patient pays the doctor at the time of service. This is also my office policy. As you did not...
Hilary St Jonn gave The Source Wellness Center a
2 star Review
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